Ellucian CRM Advise
Ellucian CRM Advise: Coordinates student risk alerts, casework and outreach across advising and support offices. Ranked #9 of 20 in CRM for Higher Education Software by our editors (7.7/10); pricing: Pricing on request; best for enterprise student advising and case management.
At a glance
- Editor score7.7 / 10
- PricingPricing on request
- Best forEnterprise student advising and case management
- Admissions & recruitmentNo
- Facts checked24 Sep 2026
Where it wins
- Flags students for support with configurable risk benchmarks and alerts
- Coordinates cases, support plans and communications across multiple offices
- Connects SIS, LMS and degree-audit data with configurable analytics
Where it doesn't
- Does not cover admissions recruitment or advancement fundraising
- Pricing requires contacting sales
- Requires student data integrations to support cross-system views
Our verdict on Ellucian CRM Advise
Student support teams at colleges and universities can use Ellucian CRM Advise to identify students who may need help, coordinate follow-up, and track engagement and performance. Role-based views bring student information together for staff, while cases and support plans help offices coordinate work. Its focus is student success and retention rather than the full range of higher education CRM functions.
The product’s strength is its student-success workflow: configurable risk benchmarks and alerts can inform automated outreach, and communication plans, lists and workflows support targeted follow-up. Staff can manage cases across multiple offices and communicate by bulk email, texting or chat. Engagement tracking and configurable dashboards, risk analysis and reporting provide ways to monitor activity and student indicators. Institutions seeking a system centered on advising and coordinated casework should find this breadth relevant; it is not positioned for admissions recruitment or fundraising.
CRM Advise integrates student information systems, learning management systems and degree audit data, making those connections central to its cross-system view of students. Deployment options include cloud and self-hosted, and the product is aimed at mid-market and enterprise institutions. The pricing model is contact sales, so buyers should plan to discuss costs with Ellucian. Choose it when student advising, alerts and multi-office support coordination are the priority; institutions seeking a CRM that also handles admissions or advancement should look elsewhere.
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Ellucian CRM Advise pricing
Ellucian CRM Advise fact sheet
| Free plan | Not verified |
|---|---|
| Paid from | Not verified |
| Admissions & recruitment | No |
| Student success casework | Yes |
| Advancement & fundraising | No |
| Service case management | Yes |
| Campaign automation | Advanced |
| Reporting & analytics | Custom |
| Contact limit | Not verified |
| Deployment | Cloud, Self-hosted |
| Platforms | Web |
| Built for | Mid-market, Enterprise (editorial estimate) |
| Integrations | 3 integrations: Student information systems, Learning management systems, Degree audit systems |
| Pricing | Pricing on request |
| Website | ellucian.com |
| Facts checked | 24 Sep 2026 |
Ellucian CRM Advise integrations
Ellucian CRM Advise lists 3 integrations on its own site.
- Student information systems
- Learning management systems
- Degree audit systems
Alternatives to Ellucian CRM Advise
- Salesforce Education CloudA full-lifecycle higher-ed CRM with deep admissions workflows, priced for enterprise teams.9.3
- SlateA deep admissions workflow platform priced for institutions with substantial application volumes.8.8
- Ellucian CRM RecruitA cloud CRM that connects higher-education recruitment, admissions, and enrollment workflows.8.4
See all Ellucian CRM Advise alternatives →
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Reviewed by iTechGuides Editors · Editorial team · Updated Oct 2026
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