DealerSocket CRM
DealerSocket CRM: A dealership CRM with cross-department workflows, communications, desking, and DMS connectivity. Ranked #11 of 33 in Automotive CRM Software by our editors (7.2/10); pricing: Pricing on request; best for dealers already using DealerSocket products.
At a glance
- Editor score7.2 / 10
- PricingPricing on request
- Best forDealers already using DealerSocket products
- DMS integrationYes
- Facts checked20 Sep 2026
Where it wins
- Connects sales, service, and marketing workflows in one CRM
- Includes texting, call tracking, automated campaigns, and lead follow-up
- Adds desking, analytics, DMS connectivity, and mobile CRM access
Where it doesn't
- Subscription pricing requires contacting sales
- Named integrations are limited to RouteOne and Dealertrack
- The platform is web-based rather than covering multiple listed platforms
Our verdict on DealerSocket CRM
DealerSocket CRM is a web-based customer relationship management platform for automotive dealerships, including franchise, independent, BHPH, single-point, and dealer-group operations. It brings customer management, lead follow-up, communications, sales, service, marketing, desking, digital retailing, and data mining into one dealership workflow. Its feature set is aimed at teams that need shared customer visibility across departments, structured lead handling, and automated sales-process activity. Dealers already using DealerSocket products are the clearest fit, particularly when DMS connectivity and mobile CRM access matter.
The published buying model is contact sales rather than a self-serve subscription plan. That makes the purchasing process suitable for dealerships evaluating a broader operational system, but less convenient for buyers who want to compare public plan tiers or select a listed monthly package. The product’s scope is substantial: centralized customer management, call recording and listening, customer texting, internal messaging, automated email and text campaigns, workflow automation, payment-option presentation, real-time analytics, and customizable reporting. Buyers should expect to discuss the configuration and commercial terms with DealerSocket.
Ecosystem fit is centered on dealership operations. DealerSocket CRM provides two-way DMS connectivity and names RouteOne and Dealertrack as integrations, while its category capabilities include lead routing, SMS messaging, workflow automation, mobile access, and lead-source handling. These features support a connected sales and customer-communication process, but buyers seeking a wide, publicly documented integration marketplace may prefer an alternative with broader named platform coverage. Choose DealerSocket CRM for cross-department dealership management and DealerSocket-aligned workflows; look elsewhere if transparent subscription plans or a wider listed integration ecosystem are priorities.
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DealerSocket CRM pricing
DealerSocket CRM fact sheet
| Free plan | Not verified |
|---|---|
| Paid from | Not verified |
| DMS integration | Yes |
| Lead routing | Yes |
| SMS messaging | Yes |
| Workflow automation | Yes |
| Mobile app | Yes |
| Lead source capture | Yes |
| Deployment | Cloud, Mobile |
| Platforms | Web |
| Support | Email, Phone |
| Built for | Small business, Mid-market, Enterprise (editorial estimate) |
| Integrations | 2 integrations: RouteOne, Dealertrack See all → |
| Pricing | Pricing on request |
| Website | dealersocket.com |
| Facts checked | 20 Sep 2026 |
DealerSocket CRM integrations
DealerSocket CRM lists 2 integrations on its own site.
- RouteOne
- Dealertrack
See all DealerSocket CRM integrations →
Alternatives to DealerSocket CRM
- Salesforce Automotive CloudA broad automotive CRM with powerful tools, high annual per-user pricing, and enterprise scope.9.0
- AutoRaptorA dealership CRM combining lead management, communications, desking, credit, and F&I workflows.8.7
- Dealerweb ShowroomA broad showroom CRM for UK retailers managing leads, finance, profitability and compliance.8.3
See all DealerSocket CRM alternatives →
Also Ranked In
DealerSocket CRM is ranked in 2 of our directories.
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Featured on iTechGuides
DealerSocket CRM is listed in our Automotive CRM Software directory. Add the badge to your site — it links back to this page.
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Reviewed by iTechGuides Editors · Editorial team · Updated Oct 2026
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