Cloudbeds Guest Marketing
Cloudbeds Guest Marketing: A focused Cloudbeds add-on for property-wide guest email marketing and campaign reporting. Ranked #22 of 27 in Hospitality CRM Software by our editors (6.9/10); pricing: Pricing on request; best for cloudbeds properties centered on email marketing.
At a glance
- Editor score6.9 / 10
- PricingPricing on request
- Best forCloudbeds properties centered on email marketing
- Reservation syncYes
- Founded2012
- Facts checked22 Sep 2026
Where it wins
- Unified, deduplicated profiles synchronized with Cloudbeds PMS
- Automated campaigns for pre-arrival, post-stay, birthdays, and win-backs
- AI-assisted copy, personalization, and campaign revenue reporting
Where it doesn't
- Focused on the Cloudbeds ecosystem and its connected products
- Available through the web rather than native desktop or mobile apps
- Guest messaging centers on promotional email campaigns
Our verdict on Cloudbeds Guest Marketing
Cloudbeds Guest Marketing is a hospitality CRM and revenue marketing add-on for hotels, hotel groups, and multi-property operators using Cloudbeds. It consolidates and deduplicates guest information into unified profiles, then supports segmentation by booking, demographic, location, spend, and stay criteria. Teams can create one-time emails, newsletters, promotions, and automated campaigns for pre-arrival, birthdays, OTA win-back, and post-stay outreach. Multi-property profile and campaign management makes the product particularly relevant to operators coordinating marketing across several properties.
Pricing is organized around Cloudbeds packages rather than a separately itemized Guest Marketing plan. Flex includes PMS, Payments, and Marketplace, with Guest Marketing available as a revenue marketing add-on. One adds Cloudbeds PMS, Payments, Marketplace, Channel Manager, and Booking Engine; Experience adds Guest Experience and Reputation Management; Enterprise provides custom packages for hospitality groups, brands, and management companies. Across these tiers, Guest Marketing remains an add-on, and Cloudbeds directs prospects to request a quote. The published package structure suits buyers already evaluating the wider Cloudbeds platform.
The product’s strongest fit is email-led marketing connected directly to property data. PMS synchronization, campaign triggers, mobile-friendly drag-and-drop templates, AI-assisted copywriting, personalization, and reporting on engagement and campaign revenue give marketing teams a focused workflow from profile data to measurable outreach. Cloudbeds API and Marketplace connections support its broader ecosystem fit, while web access keeps the operating environment straightforward. Choose it when Cloudbeds is already central to property operations and targeted email matters; consider an alternative when broader two-way guest messaging, a wider ecosystem, or non-web applications are priorities.
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Cloudbeds Guest Marketing pricing
All 4 Cloudbeds Guest Marketing plans and prices →
Cloudbeds Guest Marketing fact sheet
| Free plan | Not verified |
|---|---|
| Paid from | Not verified |
| Reservation sync | Yes |
| Guest messaging | Yes |
| Loyalty programs | Not verified |
| Marketing automation | Yes |
| Guest segmentation | Yes |
| Mobile app | Not verified |
| Deployment | Cloud |
| Platforms | Web |
| Compliance & security | GDPR, PCI DSS |
| Support | Email, Community, Docs, Phone · 24/7 |
| Built for | Small business, Mid-market, Enterprise (editorial estimate) |
| Integrations | 450+ integrations: Cloudbeds PMS, Cloudbeds API, Cloudbeds Marketplace See all → |
| Pricing | Pricing on request (source) |
| Website | cloudbeds.com |
| Facts checked | 22 Sep 2026 |
Cloudbeds Guest Marketing integrations
Cloudbeds Guest Marketing lists 450+ integrations on its own site — the 3 named here are the ones its pages call out.
- Cloudbeds PMS
- Cloudbeds API
- Cloudbeds Marketplace
See all Cloudbeds Guest Marketing integrations →
Alternatives to Cloudbeds Guest Marketing
- dailypoint 360°A data-focused hospitality CRM for hotel groups managing guest relationships across systems.9.4
- GuestMakerA broad hospitality CRM for hotel groups that need connected guest data and automated campaigns.9.2
- Experience CRMA broad hotel CRM that connects guest data, messaging, loyalty and experience tools.9.1
See all Cloudbeds Guest Marketing alternatives →
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Reviewed by iTechGuides Editors · Editorial team · Updated Sep 2026
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