Chati
Chati: A paid WhatsApp campaign and automation tool with a shared inbox on Professional. Ranked #28 of 72 in WhatsApp Marketing Software by our editors (6.1/10); pricing: 14-day trial; best for india-focused teams wanting low-cost campaign automation.
At a glance
- Editor score6.1 / 10
- Pricing14-day trial
- Best forIndia-focused teams wanting low-cost campaign automation
- Free planNo
- Paid from₹999/mo
- Workflow automationYes
- Founded2018
- Facts checked23 Sep 2026
Where it wins
- Starter includes broadcasting, retargeting, scheduling, and reports for ₹999/month.
- Visual workflows, triggers, drip sequences, and personalized message variables.
- Professional adds a shared inbox, agent assignment, and smart segmentation.
Where it doesn't
- There is no free plan; the listed entry plan is ₹999/month.
- Starter does not list a shared inbox or smart audience segmentation.
- The integration count is 20, which may constrain teams needing a broader catalog.
Our verdict on Chati
Chati combines WhatsApp campaign tools with customer conversation management for startups and growing businesses, as well as larger teams with advanced automation needs. Its focus spans bulk broadcasts and retargeting, scheduled campaigns, audience segmentation, chatbots, and a shared inbox. Visual workflows support triggers and drip sequences, while dynamic customer and custom-data variables personalize messages. Web, iOS, Android, and API access give teams several ways to work with the platform; deployment options include cloud, self-hosted, and mobile. Teams seeking a WhatsApp-centered marketing workflow with conversation handling in the same product are the clearest fit.
The monthly plans start with Starter at ₹999, which includes contact management, broadcasting and retargeting, basic template support, scheduling, and reports. Professional costs ₹1,999 per month and adds a team inbox with assignment, agent transfer and monitoring, smart audience segmentation, booking and event scheduling, and 60 MPS messaging speed. At ₹2,999 per month, Enterprise adds dedicated assistance, 300 MPS messaging speed, advanced automation, multiple channels, and advanced segmentation and customization. Custom Enterprise lists dedicated infrastructure, AI agents, an on-premises option, an SLA guarantee, and custom integrations. There is no free plan, so even teams testing the core campaign features need a paid subscription.
Integrations include HubSpot, Salesforce, Shopify, Razorpay, Facebook Leads, India Mart, Justdial, webhooks, PetPooja, 99Acres, and Housing.com; the integration count is 20. The product also lists GDPR, two-factor authentication, and SSO/SAML, with email and documentation as support channels. The main trade-off is tiering: Starter covers campaigns but the shared inbox and smart segmentation arrive in Professional. Teams that need those tools should account for the higher monthly price, while buyers needing a wider integration catalog may prefer another option. Chati suits teams wanting campaign automation plus messaging workflows, rather than a free starting point or broad integration coverage.
Your product? Our editors can test Chati in depth and publish a review, labelled as paid · from $149/mo →
Chati pricing
All 4 Chati plans and prices →
Chati fact sheet
| Free plan | No |
|---|---|
| Paid from | ₹999/mo |
| Broadcast campaigns | Yes |
| Workflow automation | Yes |
| Personalized variables | Yes |
| Template management | Yes |
| Contact limit | Not verified |
| Monthly message limit | Not verified |
| Channel coverage | Multichannel |
| Free trial | 14 days · no card needed |
| Deployment | Cloud, Self-hosted, Mobile |
| Platforms | Web, iOS, Android |
| Compliance & security | GDPR, 2FA, SSO/SAML |
| Support | Email, Docs |
| Built for | Small business, Mid-market, Enterprise (editorial estimate) |
| Integrations | 20+ integrations: HubSpot, Salesforce, Shopify, Razorpay, Facebook Leads, India Mart … |
| Pricing | 14-day trial (source) |
| Website | chati.ai |
| Facts checked | 23 Sep 2026 |
Chati integrations
Chati lists 20+ integrations on its own site — the 11 named here are the ones its pages call out.
- HubSpot
- Salesforce
- Shopify
- Razorpay
- Facebook Leads
- India Mart
- Justdial
- Webhooks
- PetPooja
- 99Acres
- Housing.com
Alternatives to Chati
- Sinch EngageA capable SMS and MMS messaging suite, but its listed features center on SMS rather than WhatsApp.8.9
- AiSensyA broad WhatsApp platform with a useful free tier and scalable paid plans.8.8
- Respond.ioA strong fit for teams that need WhatsApp marketing plus broad automation and channel coverage.8.7
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Reviewed by iTechGuides Editors · Editorial team · Updated Oct 2026
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