Chatasist
Chatasist: A broad support workspace combining AI chat, agents, ticketing, CRM, and calls. Ranked #39 of 94 in Live Chat Software by our editors (5.4/10); pricing: Free plan · 7-day trial; best for teams needing AI chat plus CRM and ticketing.
At a glance
- Editor score5.4 / 10
- PricingFree plan · 7-day trial
- Best forTeams needing AI chat plus CRM and ticketing
- Free planYes
- Paid from$49/mo
- Website chatbotYes
- Facts checked19 Sep 2026
Where it wins
- AI answers grounded in content from URLs, files, and text
- Combines live-agent chat, ticketing, CRM, CSAT, voice, and video
- Supports web, mobile, API, messaging, email, and named integrations
Where it doesn't
- Free plan is limited to 2 seats, 1 channel, and 100 AI resolutions
- Paid plans start at $49 per month with monthly billing
- SSO is available on request only on the Enterprise plan
Our verdict on Chatasist
Chatasist is an omnichannel customer-support platform for teams managing conversations across website chat, WhatsApp, Telegram, Facebook, Instagram, and email. Its core workspace combines an embeddable website widget, a shared inbox for AI and human agents, ticketing, lightweight CRM features, customer identification, CSAT surveys, and voice and video calls. Teams can let an AI agent answer from a knowledge base while human agents take over conversations when needed. Web, iOS, Android, and API access support teams working across customer-facing and operational channels.
Pricing is structured around seats, channels, AI resolutions, history, and collaboration features. The Free plan costs $0 per month and includes 2 seats, 1 channel, a website widget, 100 AI resolutions per month, and 7-day message history. Starter costs $49 per month for 5 seats, unlimited channels, 500 AI resolutions, and 180-day message history, with a 7-day free trial. Growth is $149 per month for 15 seats and adds WhatsApp support, 1,500 AI resolutions, audio calls, and white label. Scale costs $449 per month for 50 seats, 4,500 AI resolutions, audio and video calls, white label, and full API access. Enterprise is $1,499 per month for 150 seats, 15,000 AI resolutions, audio and video calls, white label, SSO on request, and full API access.
The standout capability is the combination of AI knowledge grounding and a human-agent inbox. Knowledge can be ingested from URLs, files, and text, while ticketing includes Kanban boards and email-thread tickets. The platform connects with Notion, Confluence, GitHub, Google Drive, Zendesk Help Center, Dropbox, Slack, OneDrive / SharePoint, HubSpot, Pipedrive, Salesforce, Intercom, Close, Apollo, and Microsoft Teams. Chatasist suits teams that want support, automation, CRM context, and ticket management together; teams seeking a narrower live-chat tool may not need its broader workspace or higher-tier pricing.
Your product? Our editors can test Chatasist in depth and publish a review, labelled as paid · from $149/mo →
Chatasist pricing
All 5 Chatasist plans and prices →
Chatasist fact sheet
| Free plan | Yes |
|---|---|
| Paid from | $49/mo |
| Website chatbot | Yes |
| Live agent chat | Yes |
| Visitor tracking | Yes |
| Chat channels | Omnichannel |
| Included agent seats | 2 agents |
| Listed integrations | 23 apps |
| Free trial | 7 days |
| Deployment | Cloud, Mobile |
| Platforms | Web, iOS, Android |
| Integrations | 20 integrations: Notion, Confluence, GitHub, Google Drive, Zendesk Help Center, Dropbox … |
| Pricing | Free plan · 7-day trial (source) |
| Website | chatasist.com |
| Facts checked | 19 Sep 2026 |
Chatasist integrations
Chatasist lists 20 integrations on its own site.
- Notion
- Confluence
- GitHub
- Google Drive
- Zendesk Help Center
- Dropbox
- Slack
- OneDrive / SharePoint
- HubSpot
- Pipedrive
- Salesforce
- Intercom
- Close
- Apollo
- Microsoft Teams
- Linear
- Jira
- ClickUp
- Monday.com
- Shopify
Alternatives to Chatasist
- IntercomA broad customer messaging suite for teams that need chat, automation, and handoff.9.4
- FreshchatA flexible Freshworks chat platform with free essentials and deeper paid routing, reporting, and security.9.2
- LiveChatA polished live-chat suite for teams that need agents, automation, and detailed reporting.9.1
See all Chatasist alternatives →
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Reviewed by iTechGuides Editors · Editorial team · Updated Sep 2026
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