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CAS genesisWorld

Paid#100 of 238 in CRM Software

CAS genesisWorld: A mature, configurable CRM for organizations that need broad operational coverage. Ranked #100 of 238 in CRM Software by our editors (3.0/10); pricing: Pricing on request; best for established organizations needing configurable CRM.

3.0/10Editor score

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CAS genesisWorld3.0 Visit CAS

At a glance

Editor score
3.0 / 10
Pricing
Pricing on request
Best for
Established organizations needing configurable CRM
Founded
1986 · Karlsruhe, Germany
Facts checked
19 Sep 2026

Where it wins
- Centralizes customer data, pipelines, workflows and service requests
- Connects with Outlook, Exchange, Teams, ERP systems and marketing tools
- Supports web, desktop, mobile, offline access and self-hosted deployment
Where it doesn't
- Contact-sales pricing makes edition comparisons harder to assess
- Broad functionality may exceed the needs of teams seeking a narrow CRM
- Customization across workflows and business processes may require planning

Our verdict on CAS genesisWorld

CAS genesisWorld is a CRM platform from CAS Software AG for small and medium-sized businesses that need customer information, sales, marketing, service, project management and administration in one system. Its central customer records and 360-degree views support a shared understanding of accounts, while interactive pipelines, opportunity stages, service requests and helpdesk management cover core commercial and service processes. Configurable interfaces, workflows and business processes make it suited to established organizations with industry-specific operating needs.

The product is offered in Standard Edition, Premium Edition and Suite, with modules and deployment options handled through CAS Software AG or its partners. Its contact-sales model is a fit for organizations that expect a tailored licensing discussion rather than a self-serve purchase. CAS genesisWorld supports web, Windows, iOS, Android and self-hosted deployments, giving teams flexibility in how they access and operate the CRM. Microsoft Outlook, Exchange and Teams integrations support Microsoft-centered workflows, while OpenSync, ERP systems, Inxmail and Evalanche extend its business-system and marketing ecosystem.

Breadth is a defining strength: the platform combines customer data, sales pipelines, campaign management, target-group segmentation, marketing automation integrations, workflow support and service operations. Optional AI functions assist with text creation, translation, summarization and workflows, while offline-capable mobile access covers contacts, appointments, opportunities and tasks. Organizations seeking one configurable system across multiple departments should consider CAS genesisWorld. Smaller teams wanting a narrowly focused sales CRM, transparent plan pricing or a simpler buying path may prefer a more specialized alternative.

Your product? Our editors can test CAS genesisWorld in depth and publish a review, labelled as paid · from $149/mo →

CAS genesisWorld pricing

Plans Pricing on requestPaid No free plan — trial or paid only. Prices checked 19 Sep 2026.

See plans on www2.cas.de

All 3 CAS genesisWorld plans and prices →

CAS genesisWorld fact sheet

Free plan	Not verified
Paid from	Not verified
Free trial	Not verified
Visual sales pipeline	Yes
Email sync	Yes
Marketing automation	Yes
AI features	Yes
Mobile app	Yes
Open source	Not verified
Deployment	Cloud, Desktop, Mobile, Self-hosted
Platforms	Web, Windows, iOS, Android
Integrations	7 integrations: Microsoft Outlook, Microsoft Exchange, Microsoft Teams, OpenSync, ERP systems, Inxmail …
Pricing	Pricing on request
Website	www2.cas.de
Facts checked	19 Sep 2026

CAS genesisWorld integrations

CAS genesisWorld lists 7 integrations on its own site.

Microsoft Outlook
Microsoft Exchange
Microsoft Teams
OpenSync
ERP systems
Inxmail
Evalanche

Alternatives to CAS genesisWorld

See all CAS genesisWorld alternatives →

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Featured on iTechGuides

CAS genesisWorld is listed in our CRM Software directory. Add the badge to your site — it links back to this page.

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Reviewed by iTechGuides Editors · Editorial team · Updated Oct 2026

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Last updated 7 Oct 2026 · How we research and update