8x8 X Series comparisons
Paid#8 of 32 in Cloud Communication Platform
7 head-to-heads in Cloud Communication Platform, each with the specs and prices we checked.
—Not yet scored
8x8 X Series—
Contact 8x8
8x8 X Series head-to-head
- 8x8 X Series vs Amazon Connect
- 8x8 X Series vs Genesys Cloud CX
- 8x8 X Series vs NICE CXone
- 8x8 X Series vs Talkdesk CX Cloud
- 8x8 X Series vs Vonage Contact Center
- 8x8 X Series vs Avaya Experience Platform
- 8x8 X Series vs Twilio Flex
8x8 X Series vs each of them
| # | Tool | Free plan | Paid from | Business phone service | Video meetings | SMS messaging | Contact center | Score |
|---|---|---|---|---|---|---|---|---|
| 8 | 8x8 X Series | No | — | Yes | Yes | Yes | Yes | — |
| 1 | Amazon Connect | No | — | — | — | — | — | — |
| 2 | Genesys Cloud CX | No | $75/user/mo | — | — | — | — | 4.0 |
| 3 | NICE CXone | No | — | — | — | — | — | 4.0 |
| 4 | Talkdesk CX Cloud | No | $85/user/mo | — | — | — | — | 3.8 |
| 5 | Vonage Contact Center | No | — | — | — | — | — | 2.8 |
| 6 | Avaya Experience Platform | No | $48/user/mo | — | — | — | — | 4.0 |
| 7 | Twilio Flex | No | — | — | — | — | — | 4.0 |
Compare 8x8 X Series with any cloud communication platform
These are the matchups our editors wrote up. The compare tool pairs 8x8 X Series with any other product in Cloud Communication Platform — and up to four at once — from the same checked specs.
Compare 8x8 X Series with any tool side by side →
Every cloud communication platform head-to-head →
Our full 8x8 X Series verdict, pricing and fact sheet →
Advertiser disclosure: iTechGuides is reader-supported. We may earn a commission when you click some links. It never changes a score or a verdict. How we rank.
Compared by iTechGuides Editors · Editorial team · Updated Sep 2026