Zoom Workplace vs Nextiva

Zoom Workplace9.0Visit Nextiva8.6Visit

Higher score Zoom Workplace #3 in Unified Communications Software 9.0/10 Free plan Free plan✓ 0 of 6 features Visit Zoom Workplace

vs

Nextiva #6 in Unified Communications Software 8.6/10 Paid ✓ 1 of 6 features Visit Nextiva

• Zoom Workplace fits best

  Teams centered on meetings and collaboration

• Nextiva fits best

  Growing businesses needing advanced business calling

Advertiser disclosure: iTechGuides is reader-supported. Vendors can pay for top positions in our rankings and for a place on other products' pages, and we may earn a commission when you click some links. Bought places stand at the number bought; this page and our disclosure say so. Paying vendors may get a fuller, more detailed review from our editors, and that review can change their score. How we rank.

Side by side

Feature	Zoom Workplace 9.0/10 Visit ↗	Nextiva 8.6/10 Visit ↗
At a glance
Editor score	9.0	8.6
Ranking	#3 in Unified Communications Software	#6 in Unified Communications Software
Best for	Teams centered on meetings and collaboration	Growing businesses needing advanced business calling
Pricing model	Free plan + paid	Paid
Starting price	—	$15/user/mo
Free plan	✓ (best)	Not checked yet
Free trial	—	—
Deployment	Cloud, Desktop, Mobile, Browser extension	Cloud, Desktop, Mobile, Browser extension
Platforms	Web, Windows, macOS, Linux, iOS, Android, Chrome extension	Web, Windows, macOS, iOS, Android
Support	Live chat, Phone, Docs	Phone, Live chat, Docs · 24/7
Integrations	10 integrations	32+ integrations
Built for	Solo, Small business, Mid-market, Enterprise	Small business, Mid-market, Enterprise
Features Zoom Workplace 0/6 · Nextiva 1/6
Business calling	Not checked yet	Not checked yet
Team messaging	Not checked yet	Not checked yet
Video meetings	Not checked yet	Not checked yet
Call recording	Not checked yet	Not checked yet
Auto attendant	Not checked yet	✓ (best)
Business SMS	Not checked yet	Not checked yet
Specs
Meeting participant limit	Not checked yet	Not checked yet
Our review
Pros	Free plan includes meetings, chat, mail, calendar, and workplace tools Supports web, desktop, and mobile platforms Connects with Microsoft, Google, Salesforce, Slack, and Zapier	Custom IVR, visual call flows, routing, queues, and call recording Business SMS and MMS with local and toll-free numbers AI transcription, summaries, analytics, and broad integrations
Cons	Basic meetings are limited to 40 minutes Business calling and PBX are not the main focus Paid plan prices vary by plan, add-ons, and configurations	No free plan is available Annual pricing eligibility is limited to specific new small-business customers Scale costs $75 per user per month on annual billing
Our verdict	Zoom Workplace brings video meetings together with Zoom Chat, Mail, Calendar, Docs, Whiteboard, Clips, Tasks, Notes, and AI Companion features. It is designed for individuals, teams, and organizations that want meetings and day-to-day… Read the review →	Nextiva is a cloud-based unified communications platform for small businesses, enterprises, and contact centers. It brings business calling, SMS and MMS, voicemail, video meetings, team chat, call routing, analytics, and integrations into… Read the review →

Strengths and trade-offs

• Zoom Workplace — where it wins

  • Free plan includes meetings, chat, mail, calendar, and workplace tools
  • Supports web, desktop, and mobile platforms
  • Connects with Microsoft, Google, Salesforce, Slack, and Zapier

  Where it doesn't

  • Basic meetings are limited to 40 minutes
  • Business calling and PBX are not the main focus
  • Paid plan prices vary by plan, add-ons, and configurations

• Nextiva — where it wins

  • Custom IVR, visual call flows, routing, queues, and call recording
  • Business SMS and MMS with local and toll-free numbers
  • AI transcription, summaries, analytics, and broad integrations

  Where it doesn't

  • No free plan is available
  • Annual pricing eligibility is limited to specific new small-business customers
  • Scale costs $75 per user per month on annual billing

• Zoom Workplace9.0/10 · Free plan

  A broad collaboration suite for teams that prioritize meetings over business calling.

  Visit Zoom WorkplaceFull verdict →
• Nextiva8.6/10 · Paid

  Advanced calling, messaging, meetings, routing, and analytics for growing businesses.

  Visit NextivaFull verdict →