Zoom Workplace vs Dialpad Ai Voice

Zoom Workplace9.0Visit Dialpad Ai Voice8.8Visit

Higher score Zoom Workplace #3 in Unified Communications Software 9.0/10 Free plan Free plan✓ 0 of 6 features Visit Zoom Workplace

vs

Dialpad Ai Voice #4 in Unified Communications Software 8.8/10 14-day trial Free trial✓ 6 of 6 features Visit Dialpad

• Zoom Workplace fits best

  Teams centered on meetings and collaboration

• Dialpad Ai Voice fits best

  AI-focused business communications teams

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Side by side

Feature	Zoom Workplace 9.0/10 Visit ↗	Dialpad Ai Voice 8.8/10 Visit ↗
At a glance
Editor score	9.0	8.8
Ranking	#3 in Unified Communications Software	#4 in Unified Communications Software
Best for	Teams centered on meetings and collaboration	AI-focused business communications teams
Pricing model	Free plan + paid	Paid
Starting price	—	$15/user/mo
Free plan	✓ (best)	—
Free trial	—	14 days
Deployment	Cloud, Desktop, Mobile, Browser extension	Cloud, Desktop, Mobile
Platforms	Web, Windows, macOS, Linux, iOS, Android, Chrome extension	Web, Windows, macOS, iOS, Android
Integrations	10 integrations	6 integrations
Features Zoom Workplace 0/6 · Dialpad Ai Voice 6/6
Business calling	Not checked yet	✓ (best)
Team messaging	Not checked yet	✓ (best)
Video meetings	Not checked yet	✓ (best)
Call recording	Not checked yet	✓ (best)
Auto attendant	Not checked yet	✓ (best)
Business SMS	Not checked yet	✓ (best)
Specs
Meeting participant limit	Not checked yet	150 participants
Our review
Pros	Free plan includes meetings, chat, mail, calendar, and workplace tools Supports web, desktop, and mobile platforms Connects with Microsoft, Google, Salesforce, Slack, and Zapier	Combines calling, chat, meetings, SMS/MMS, routing, and recording Real-time transcription and call summaries are included on Standard Works across web, desktop, mobile, and API with major integrations
Cons	Basic meetings are limited to 40 minutes Business calling and PBX are not the main focus Paid plan prices vary by plan, add-ons, and configurations	No free plan; paid access starts at $15 per user per month annually Standard lacks automatic call recording, though manual recording is supported Advanced integrations, 24/7 support, and multi-office management require Pro
Our verdict	Zoom Workplace brings video meetings together with Zoom Chat, Mail, Calendar, Docs, Whiteboard, Clips, Tasks, Notes, and AI Companion features. It is designed for individuals, teams, and organizations that want meetings and day-to-day… Read the review →	Dialpad Ai Voice, now marketed as Dialpad Connect, brings business calling, team messaging, video meetings, SMS/MMS, call routing, recording, and AI transcription into one communications platform. It is designed for organizations and teams… Read the review →

Strengths and trade-offs

• Zoom Workplace — where it wins

  • Free plan includes meetings, chat, mail, calendar, and workplace tools
  • Supports web, desktop, and mobile platforms
  • Connects with Microsoft, Google, Salesforce, Slack, and Zapier

  Where it doesn't

  • Basic meetings are limited to 40 minutes
  • Business calling and PBX are not the main focus
  • Paid plan prices vary by plan, add-ons, and configurations

• Dialpad Ai Voice — where it wins

  • Combines calling, chat, meetings, SMS/MMS, routing, and recording
  • Real-time transcription and call summaries are included on Standard
  • Works across web, desktop, mobile, and API with major integrations

  Where it doesn't

  • No free plan; paid access starts at $15 per user per month annually
  • Standard lacks automatic call recording, though manual recording is supported
  • Advanced integrations, 24/7 support, and multi-office management require Pro

• Zoom Workplace9.0/10 · Free plan

  A broad collaboration suite for teams that prioritize meetings over business calling.

  Visit Zoom WorkplaceFull verdict →
• Dialpad Ai Voice8.8/10 · 14-day trial

  A unified communications platform combining calling, collaboration, routing, and AI summaries.

  Visit DialpadFull verdict →