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Head-to-head · Unified Communications Software

Webex App vs Zoom Workplace

  • Updated Oct 2026
  • Both researched from official sources
  • 1 check side by side
Higher score Webex App #2 in Unified Communications Software 9.1/10 Free plan Free plan✓ 0 of 6 features Visit Webex
Zoom Workplace #3 in Unified Communications Software 9.0/10 Free plan Free plan✓ 0 of 6 features Visit Zoom Workplace

Webex App leads on 0 checks, Zoom Workplace on 0, and 1 is even. Who comes out ahead on the 1 yes/no, price and count check where we have data for both products. The editor score weighs everything else too.

Our verdict

  • Highest scoreWebex App · 9.1/10
  • Free planboth

Webex App scores higher on our rubric for unified communications software: 9.1 against 9.0 out of 10; our editors rank them #2 and #3.

Webex App is the better fit for meeting-heavy teams needing broad collaboration. Zoom Workplace is the better fit for teams centered on meetings and collaboration.

  • Webex App fits best

    Meeting-heavy teams needing broad collaboration

  • Zoom Workplace fits best

    Teams centered on meetings and collaboration

Advertiser disclosure: iTechGuides is reader-supported. Vendors can pay for top positions in our rankings and for a place on other products' pages, and we may earn a commission when you click some links. Bought places stand at the number bought; this page and our disclosure say so. Paying vendors may get a fuller, more detailed review from our editors, and that review can change their score. How we rank.

Side by side

Feature Webex App 9.1/10 Visit ↗ Zoom Workplace 9.0/10 Visit ↗
At a glance
Editor score 9.1 9.0
Ranking #2 in Unified Communications Software #3 in Unified Communications Software
Best for Meeting-heavy teams needing broad collaboration Teams centered on meetings and collaboration
Pricing model Free plan + paid Free plan + paid
Starting price — —
Free plan ✓ ✓
Free trial — —
Deployment Cloud, Desktop, Mobile Cloud, Desktop, Mobile, Browser extension
Platforms Web, Windows, macOS, iOS, Android Web, Windows, macOS, Linux, iOS, Android, Chrome extension
Support Community, Docs Live chat, Phone, Docs
Integrations 100+ integrations 10 integrations
Built for Small business, Mid-market, Enterprise Solo, Small business, Mid-market, Enterprise
Features Webex App 0/6 · Zoom Workplace 0/6
Business calling Not checked yet Not checked yet
Team messaging Not checked yet Not checked yet
Video meetings Not checked yet Not checked yet
Call recording Not checked yet Not checked yet
Auto attendant Not checked yet Not checked yet
Business SMS Not checked yet Not checked yet
Specs
Meeting participant limit Not checked yet Not checked yet
Our review
Pros
  • Free plan includes messaging, screen sharing, annotation, and local recording.
  • Supports web, desktop, mobile, and Linux access.
  • Combines meetings, calling, messaging, sharing, whiteboarding, and polling.
  • Free plan includes meetings, chat, mail, calendar, and workplace tools
  • Supports web, desktop, and mobile platforms
  • Connects with Microsoft, Google, Salesforce, Slack, and Zapier
Cons
  • Free meetings are limited to 40 minutes and 100 attendees.
  • Business phone features start with Webex Suite rather than Webex Meet.
  • Pricing and plan availability vary by region.
  • Basic meetings are limited to 40 minutes
  • Business calling and PBX are not the main focus
  • Paid plan prices vary by plan, add-ons, and configurations
Our verdict

Webex App is Cisco’s collaboration application for organizations and teams that need meetings, messaging, calling, and shared workspaces in one service. It supports video meetings, screen and application sharing, recording, breakout…

Read the review →

Zoom Workplace brings video meetings together with Zoom Chat, Mail, Calendar, Docs, Whiteboard, Clips, Tasks, Notes, and AI Companion features. It is designed for individuals, teams, and organizations that want meetings and day-to-day…

Read the review →
  1. Webex AppUnified Communications Software 9.1Free plan
  2. Zoom WorkplaceUnified Communications Software 9.0Free plan

Strengths and trade-offs

  • Webex App — where it wins

    • Free plan includes messaging, screen sharing, annotation, and local recording.
    • Supports web, desktop, mobile, and Linux access.
    • Combines meetings, calling, messaging, sharing, whiteboarding, and polling.

    Where it doesn't

    • Free meetings are limited to 40 minutes and 100 attendees.
    • Business phone features start with Webex Suite rather than Webex Meet.
    • Pricing and plan availability vary by region.

  • Zoom Workplace — where it wins

    • Free plan includes meetings, chat, mail, calendar, and workplace tools
    • Supports web, desktop, and mobile platforms
    • Connects with Microsoft, Google, Salesforce, Slack, and Zapier

    Where it doesn't

    • Basic meetings are limited to 40 minutes
    • Business calling and PBX are not the main focus
    • Paid plan prices vary by plan, add-ons, and configurations
  • Webex App9.1/10 · Free plan

    A broad collaboration suite for meeting-heavy teams, with telephony depth concentrated in higher tiers.

    Visit WebexFull verdict →
  • Zoom Workplace9.0/10 · Free plan

    A broad collaboration suite for teams that prioritize meetings over business calling.

    Visit Zoom WorkplaceFull verdict →

More comparisons

All unified communications software comparisons → · Full ranking →

Reviewed by iTechGuides Editors · Editorial team · Updated Oct 2026

Last updated · How we research and update