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Head-to-head · Unified Communications Software

Webex App vs 3CX

  • Updated Oct 2026
  • Both researched from official sources
  • 2 checks side by side
Higher score Webex App #2 in Unified Communications Software 9.1/10 Free plan Free plan✓ 0 of 6 features Visit Webex
3CX #8 in Unified Communications Software 8.4/10 Free plan Free plan✓ 1 of 6 features Visit 3CX

Webex App leads on 0 checks, 3CX on 0, and 2 are even. Who comes out ahead on the 2 yes/no, price and count checks where we have data for both products. The editor score weighs everything else too.

Our verdict

  • Highest scoreWebex App · 9.1/10
  • Free planboth
  • Most features3CX · 1 of 6

Webex App scores higher on our rubric for unified communications software: 9.1 against 8.4 out of 10; our editors rank them #2 and #8.

Webex App is the better fit for meeting-heavy teams needing broad collaboration. 3CX is the better fit for businesses needing full-featured PBX and UC.

  • Webex App fits best

    Meeting-heavy teams needing broad collaboration

  • 3CX fits best

    Businesses needing full-featured PBX and UC

Advertiser disclosure: iTechGuides is reader-supported. Vendors can pay for top positions in our rankings and for a place on other products' pages, and we may earn a commission when you click some links. Bought places stand at the number bought; this page and our disclosure say so. Paying vendors may get a fuller, more detailed review from our editors, and that review can change their score. How we rank.

Side by side

Feature Webex App 9.1/10 Visit ↗ 3CX 8.4/10 Visit ↗
At a glance
Editor score 9.1 8.4
Ranking #2 in Unified Communications Software #8 in Unified Communications Software
Best for Meeting-heavy teams needing broad collaboration Businesses needing full-featured PBX and UC
Pricing model Free plan + paid Free plan + paid
Starting price — $300/yr
Free plan ✓ ✓
Free trial — —
Deployment Cloud, Desktop, Mobile Cloud, Self-hosted, Desktop, Mobile
Platforms Web, Windows, macOS, iOS, Android Web, Windows, macOS, Linux, iOS, Android
Support Community, Docs Community, Docs
Integrations 100+ integrations 10 integrations
Built for Small business, Mid-market, Enterprise Small business, Mid-market, Enterprise
Features Webex App 0/6 · 3CX 1/6
Business calling Not checked yet Not checked yet
Team messaging Not checked yet Not checked yet
Video meetings Not checked yet Not checked yet
Call recording Not checked yet Not checked yet
Auto attendant Not checked yet ✓ (best)
Business SMS Not checked yet Not checked yet
Specs
Meeting participant limit Not checked yet Not checked yet
Our review
Pros
  • Free plan includes messaging, screen sharing, annotation, and local recording.
  • Supports web, desktop, mobile, and Linux access.
  • Combines meetings, calling, messaging, sharing, whiteboarding, and polling.
  • Free plan includes 40 users for eligible small deployments
  • Supports custom call routing, IVR, queues, recording and transcription
  • Works across web, desktop, mobile, self-hosted and API environments
Cons
  • Free meetings are limited to 40 minutes and 100 attendees.
  • Business phone features start with Webex Suite rather than Webex Meet.
  • Pricing and plan availability vary by region.
  • Free edition is limited to very small deployments
  • Annual pricing is based on simultaneous-call capacity, not per user
  • Business numbers generally require a SIP trunk provider
Our verdict

Webex App is Cisco’s collaboration application for organizations and teams that need meetings, messaging, calling, and shared workspaces in one service. It supports video meetings, screen and application sharing, recording, breakout…

Read the review →

3CX is a software-based business communications platform for organizations that need PBX calling, contact-center capabilities and unified communications. It combines SIP trunk and number-provider support with auto attendants, multi-level…

Read the review →
  1. Webex AppUnified Communications Software 9.1Free plan
  2. 3CXUnified Communications Software 8.4Free plan

Strengths and trade-offs

  • Webex App — where it wins

    • Free plan includes messaging, screen sharing, annotation, and local recording.
    • Supports web, desktop, mobile, and Linux access.
    • Combines meetings, calling, messaging, sharing, whiteboarding, and polling.

    Where it doesn't

    • Free meetings are limited to 40 minutes and 100 attendees.
    • Business phone features start with Webex Suite rather than Webex Meet.
    • Pricing and plan availability vary by region.

  • 3CX — where it wins

    • Free plan includes 40 users for eligible small deployments
    • Supports custom call routing, IVR, queues, recording and transcription
    • Works across web, desktop, mobile, self-hosted and API environments

    Where it doesn't

    • Free edition is limited to very small deployments
    • Annual pricing is based on simultaneous-call capacity, not per user
    • Business numbers generally require a SIP trunk provider
  • Webex App9.1/10 · Free plan

    A broad collaboration suite for meeting-heavy teams, with telephony depth concentrated in higher tiers.

    Visit WebexFull verdict →
  • 3CX8.4/10 · Free plan

    A broad PBX and UC platform with flexible deployment and system-based pricing.

    Visit 3CXFull verdict →

More comparisons

All unified communications software comparisons → · Full ranking →

Reviewed by iTechGuides Editors · Editorial team · Updated Oct 2026

Last updated · How we research and update