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Head-to-head · Unified Communications Software

Microsoft Teams vs Webex App

  • Updated Oct 2026
  • Both researched from official sources
  • 1 check side by side
Higher score Microsoft Teams #1 in Unified Communications Software 9.4/10 Free plan Free plan✓ 0 of 6 features Try Microsoft Teams
Webex App #2 in Unified Communications Software 9.1/10 Free plan Free plan✓ 0 of 6 features Visit Webex

Microsoft Teams leads on 0 checks, Webex App on 0, and 1 is even. Who comes out ahead on the 1 yes/no, price and count check where we have data for both products. The editor score weighs everything else too.

Our verdict

  • Highest scoreMicrosoft Teams · 9.4/10
  • Free planboth

Microsoft Teams scores higher on our rubric for unified communications software: 9.4 against 9.1 out of 10; our editors rank them #1 and #2.

Microsoft Teams is the better fit for microsoft-centric organizations. Webex App is the better fit for meeting-heavy teams needing broad collaboration.

  • Microsoft Teams fits best

    Microsoft-centric organizations

  • Webex App fits best

    Meeting-heavy teams needing broad collaboration

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Side by side

Feature Microsoft Teams 9.4/10 Visit ↗ Webex App 9.1/10 Visit ↗
At a glance
Editor score 9.4 9.1
Ranking #1 in Unified Communications Software #2 in Unified Communications Software
Best for Microsoft-centric organizations Meeting-heavy teams needing broad collaboration
Pricing model Free plan + paid Free plan + paid
Starting price — —
Free plan ✓ ✓
Free trial — —
Deployment Cloud, Desktop, Mobile Cloud, Desktop, Mobile
Platforms Web, Windows, macOS, Linux, iOS, Android Web, Windows, macOS, iOS, Android
Support Phone, Docs, Community Community, Docs
Compliance SOC 2, ISO 27001, HIPAA, 2FA ISO 27001, GDPR, HIPAA
Integrations 250+ integrations 100+ integrations
Built for Solo, Small business, Mid-market, Enterprise Small business, Mid-market, Enterprise
Features Microsoft Teams 0/6 · Webex App 0/6
Business calling Not checked yet Not checked yet
Team messaging Not checked yet Not checked yet
Video meetings Not checked yet Not checked yet
Call recording Not checked yet Not checked yet
Auto attendant Not checked yet Not checked yet
Business SMS Not checked yet Not checked yet
Specs
Meeting participant limit Not checked yet Not checked yet
Our review
Pros
  • Free plan with unlimited chat and 5 GB cloud storage
  • Broad Microsoft 365 integrations and cross-platform availability
  • Meetings, channels, file sharing, workflows, and AI features in one workspace
  • Free plan includes messaging, screen sharing, annotation, and local recording.
  • Supports web, desktop, mobile, and Linux access.
  • Combines meetings, calling, messaging, sharing, whiteboarding, and polling.
Cons
  • Teams Premium requires an eligible Teams license
  • Features and limits vary by country, subscription, and license
  • Collaboration coverage is broader than dedicated PBX functionality
  • Free meetings are limited to 40 minutes and 100 attendees.
  • Business phone features start with Webex Suite rather than Webex Meet.
  • Pricing and plan availability vary by region.
Our verdict

Microsoft Teams combines one-to-one and group chat, teams and channels, audio and video calling, online meetings, webinars, file sharing, collaborative apps, and Microsoft 365 integrations. It is suited to organizations that want…

Read the review →

Webex App is Cisco’s collaboration application for organizations and teams that need meetings, messaging, calling, and shared workspaces in one service. It supports video meetings, screen and application sharing, recording, breakout…

Read the review →
  1. Microsoft TeamsUnified Communications Software 9.4Free plan
  2. Webex AppUnified Communications Software 9.1Free plan

Strengths and trade-offs

  • Microsoft Teams — where it wins

    • Free plan with unlimited chat and 5 GB cloud storage
    • Broad Microsoft 365 integrations and cross-platform availability
    • Meetings, channels, file sharing, workflows, and AI features in one workspace

    Where it doesn't

    • Teams Premium requires an eligible Teams license
    • Features and limits vary by country, subscription, and license
    • Collaboration coverage is broader than dedicated PBX functionality

  • Webex App — where it wins

    • Free plan includes messaging, screen sharing, annotation, and local recording.
    • Supports web, desktop, mobile, and Linux access.
    • Combines meetings, calling, messaging, sharing, whiteboarding, and polling.

    Where it doesn't

    • Free meetings are limited to 40 minutes and 100 attendees.
    • Business phone features start with Webex Suite rather than Webex Meet.
    • Pricing and plan availability vary by region.
  • Microsoft Teams9.4/10 · Free plan

    A broad collaboration and communications workspace for Microsoft-centric organizations.

    Try Microsoft TeamsFull verdict →
  • Webex App9.1/10 · Free plan

    A broad collaboration suite for meeting-heavy teams, with telephony depth concentrated in higher tiers.

    Visit WebexFull verdict →

More comparisons

All unified communications software comparisons → · Full ranking →

Reviewed by iTechGuides Editors · Editorial team · Updated Oct 2026

Last updated · How we research and update