Microsoft Teams vs Sangoma Communications Platform

Microsoft Teams9.4Visit Sangoma Communications Platform8.7Visit

Higher score Microsoft Teams #1 in Unified Communications Software 9.4/10 Free plan Free plan✓ 0 of 6 features Try Microsoft Teams

vs

Sangoma Communications Platform #5 in Unified Communications Software 8.7/10 Pricing on request ✓ 6 of 6 features Visit Sangoma

• Microsoft Teams fits best

  Microsoft-centric organizations

• Sangoma Communications Platform fits best

  Businesses needing UC plus contact-center tools

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Side by side

Feature	Microsoft Teams 9.4/10 Visit ↗	Sangoma Communications Platform 8.7/10 Visit ↗
At a glance
Editor score	9.4	8.7
Ranking	#1 in Unified Communications Software	#5 in Unified Communications Software
Best for	Microsoft-centric organizations	Businesses needing UC plus contact-center tools
Pricing model	Free plan + paid	Paid
Starting price	—	Pricing on request
Free plan	✓ (best)	Not checked yet
Free trial	—	—
Deployment	Cloud, Desktop, Mobile	Cloud, Desktop, Mobile
Platforms	Web, Windows, macOS, Linux, iOS, Android	Web, Windows, macOS, iOS, Android
Integrations	250+ integrations	4 integrations
Features Microsoft Teams 0/6 · Sangoma Communications Platform 6/6
Business calling	Not checked yet	✓ (best)
Team messaging	Not checked yet	✓ (best)
Video meetings	Not checked yet	✓ (best)
Call recording	Not checked yet	✓ (best)
Auto attendant	Not checked yet	✓ (best)
Business SMS	Not checked yet	✓ (best)
Specs
Meeting participant limit	Not checked yet	120 participants
Our review
Pros	Free plan with unlimited chat and 5 GB cloud storage Broad Microsoft 365 integrations and cross-platform availability Meetings, channels, file sharing, workflows, and AI features in one workspace	Combines calling, messaging, meetings, recording, IVR, and contact-center tools Includes AI summaries, transcription, and voicemail summaries Supports Microsoft Teams, Salesforce, Outlook, and CRM integrations
Cons	Teams Premium requires an eligible Teams license Features and limits vary by country, subscription, and license Collaboration coverage is broader than dedicated PBX functionality	Pricing is contact-sales, making plan comparison less direct Cloud UCaaS meetings support up to 120 participants Broad deployment and feature scope may exceed simpler UC needs
Our verdict	Microsoft Teams combines one-to-one and group chat, teams and channels, audio and video calling, online meetings, webinars, file sharing, collaborative apps, and Microsoft 365 integrations. It is suited to organizations that want… Read the review →	Sangoma Communications Platform brings business voice, messaging, video meetings, collaboration, and contact-center functionality into one communications offering. It is designed for small and mid-sized businesses as well as larger… Read the review →

Strengths and trade-offs

• Microsoft Teams — where it wins

  • Free plan with unlimited chat and 5 GB cloud storage
  • Broad Microsoft 365 integrations and cross-platform availability
  • Meetings, channels, file sharing, workflows, and AI features in one workspace

  Where it doesn't

  • Teams Premium requires an eligible Teams license
  • Features and limits vary by country, subscription, and license
  • Collaboration coverage is broader than dedicated PBX functionality

• Sangoma Communications Platform — where it wins

  • Combines calling, messaging, meetings, recording, IVR, and contact-center tools
  • Includes AI summaries, transcription, and voicemail summaries
  • Supports Microsoft Teams, Salesforce, Outlook, and CRM integrations

  Where it doesn't

  • Pricing is contact-sales, making plan comparison less direct
  • Cloud UCaaS meetings support up to 120 participants
  • Broad deployment and feature scope may exceed simpler UC needs

• Microsoft Teams9.4/10 · Free plan

  A broad collaboration and communications workspace for Microsoft-centric organizations.

  Try Microsoft TeamsFull verdict →
• Sangoma Communications Platform8.7/10 · Pricing on request

  A broad UC and contact-center suite for organizations that need calling, collaboration, and routing.

  Visit SangomaFull verdict →