Zoom Workplace vs 3CX

Zoom Workplace9.0Visit 3CX8.4Visit

Higher score Zoom Workplace #3 in Unified Communications Software 9.0/10 Free plan Free plan✓ 0 of 6 features Visit Zoom Workplace

vs

3CX #8 in Unified Communications Software 8.4/10 Free plan Free plan✓ 1 of 6 features Visit 3CX

• Zoom Workplace fits best

  Teams centered on meetings and collaboration

• 3CX fits best

  Businesses needing full-featured PBX and UC

Advertiser disclosure: iTechGuides is reader-supported. Vendors can pay for top positions in our rankings and for a place on other products' pages, and we may earn a commission when you click some links. Bought places stand at the number bought; this page and our disclosure say so. Paying vendors may get a fuller, more detailed review from our editors, and that review can change their score. How we rank.

Side by side

Feature	Zoom Workplace 9.0/10 Visit ↗	3CX 8.4/10 Visit ↗
At a glance
Editor score	9.0	8.4
Ranking	#3 in Unified Communications Software	#8 in Unified Communications Software
Best for	Teams centered on meetings and collaboration	Businesses needing full-featured PBX and UC
Pricing model	Free plan + paid	Free plan + paid
Starting price	—	$300/yr
Free plan	✓	✓
Free trial	—	—
Deployment	Cloud, Desktop, Mobile, Browser extension	Cloud, Self-hosted, Desktop, Mobile
Platforms	Web, Windows, macOS, Linux, iOS, Android, Chrome extension	Web, Windows, macOS, Linux, iOS, Android
Support	Live chat, Phone, Docs	Community, Docs
Integrations	10 integrations	10 integrations
Built for	Solo, Small business, Mid-market, Enterprise	Small business, Mid-market, Enterprise
Features Zoom Workplace 0/6 · 3CX 1/6
Business calling	Not checked yet	Not checked yet
Team messaging	Not checked yet	Not checked yet
Video meetings	Not checked yet	Not checked yet
Call recording	Not checked yet	Not checked yet
Auto attendant	Not checked yet	✓ (best)
Business SMS	Not checked yet	Not checked yet
Specs
Meeting participant limit	Not checked yet	Not checked yet
Our review
Pros	Free plan includes meetings, chat, mail, calendar, and workplace tools Supports web, desktop, and mobile platforms Connects with Microsoft, Google, Salesforce, Slack, and Zapier	Free plan includes 40 users for eligible small deployments Supports custom call routing, IVR, queues, recording and transcription Works across web, desktop, mobile, self-hosted and API environments
Cons	Basic meetings are limited to 40 minutes Business calling and PBX are not the main focus Paid plan prices vary by plan, add-ons, and configurations	Free edition is limited to very small deployments Annual pricing is based on simultaneous-call capacity, not per user Business numbers generally require a SIP trunk provider
Our verdict	Zoom Workplace brings video meetings together with Zoom Chat, Mail, Calendar, Docs, Whiteboard, Clips, Tasks, Notes, and AI Companion features. It is designed for individuals, teams, and organizations that want meetings and day-to-day… Read the review →	3CX is a software-based business communications platform for organizations that need PBX calling, contact-center capabilities and unified communications. It combines SIP trunk and number-provider support with auto attendants, multi-level… Read the review →

Strengths and trade-offs

• Zoom Workplace — where it wins

  • Free plan includes meetings, chat, mail, calendar, and workplace tools
  • Supports web, desktop, and mobile platforms
  • Connects with Microsoft, Google, Salesforce, Slack, and Zapier

  Where it doesn't

  • Basic meetings are limited to 40 minutes
  • Business calling and PBX are not the main focus
  • Paid plan prices vary by plan, add-ons, and configurations

• 3CX — where it wins

  • Free plan includes 40 users for eligible small deployments
  • Supports custom call routing, IVR, queues, recording and transcription
  • Works across web, desktop, mobile, self-hosted and API environments

  Where it doesn't

  • Free edition is limited to very small deployments
  • Annual pricing is based on simultaneous-call capacity, not per user
  • Business numbers generally require a SIP trunk provider

• Zoom Workplace9.0/10 · Free plan

  A broad collaboration suite for teams that prioritize meetings over business calling.

  Visit Zoom WorkplaceFull verdict →
• 3CX8.4/10 · Free plan

  A broad PBX and UC platform with flexible deployment and system-based pricing.

  Visit 3CXFull verdict →