This page's audience our own tag's counts — open to see them

Period

–Visits

–Page views

–Clicks to vendors

–Time on page

–Reading now

Clicks to vendors, by tool

Top countries

Devices

– · visits, page views and clicks counted by our own tag, which counts more than our checked analytics; every figure rounded down · how we count

Head-to-head · Unified Communications Software

Zoom Workplace vs GoTo Connect

Updated Oct 2026
Both researched from official sources
2 checks side by side

Higher score Zoom Workplace #3 in Unified Communications Software 9.0/10 Free plan Free plan✓ 0 of 6 features Visit Zoom Workplace

GoTo Connect #7 in Unified Communications Software 8.5/10 Pricing on request ✓ 1 of 6 features Visit GoTo Connect

Zoom Workplace leads on 1 check, GoTo Connect on 0, and 1 is even. Who comes out ahead on the 2 yes/no, price and count checks where we have data for both products. The editor score weighs everything else too.

Our verdict

Highest scoreZoom Workplace · 9.0/10
Free planonly Zoom Workplace
Most featuresGoTo Connect · 1 of 6

Zoom Workplace scores higher on our rubric for unified communications software: 9.0 against 8.5 out of 10; our editors rank them #3 and #7.

Zoom Workplace offers free plan; GoTo Connect doesn't.

Zoom Workplace is the better fit for teams centered on meetings and collaboration. GoTo Connect is the better fit for teams wanting visual PBX management.

Zoom Workplace fits best
Teams centered on meetings and collaboration
GoTo Connect fits best
Teams wanting visual PBX management

Advertiser disclosure: iTechGuides is reader-supported. Vendors can pay for top positions in our rankings and for a place on other products' pages, and we may earn a commission when you click some links. Bought places stand at the number bought; this page and our disclosure say so. Paying vendors may get a fuller, more detailed review from our editors, and that review can change their score. How we rank.

Side by side

Show only differences

Feature	Zoom Workplace 9.0/10 Visit ↗	GoTo Connect 8.5/10 Visit ↗
At a glance
Editor score	9.0	8.5
Ranking	#3 in Unified Communications Software	#7 in Unified Communications Software
Best for	Teams centered on meetings and collaboration	Teams wanting visual PBX management
Pricing model	Free plan + paid	Paid
Starting price	—	—
Free plan	✓ (best)	—
Free trial	—	—
Deployment	Cloud, Desktop, Mobile, Browser extension	Cloud, Desktop, Mobile
Platforms	Web, Windows, macOS, Linux, iOS, Android, Chrome extension	Web, Windows, macOS, iOS, Android
Integrations	10 integrations	9 integrations
Built for	Solo, Small business, Mid-market, Enterprise	Small business, Mid-market, Enterprise
Features Zoom Workplace 0/6 · GoTo Connect 1/6
Business calling	Not checked yet	Not checked yet
Team messaging	Not checked yet	Not checked yet
Video meetings	Not checked yet	Not checked yet
Call recording	Not checked yet	Not checked yet
Auto attendant	Not checked yet	✓ (best)
Business SMS	Not checked yet	Not checked yet
Specs
Meeting participant limit	Not checked yet	Not checked yet
Our review
Pros	Free plan includes meetings, chat, mail, calendar, and workplace tools Supports web, desktop, and mobile platforms Connects with Microsoft, Google, Salesforce, Slack, and Zapier	Visual editor for custom call flows and dial plans Combines calling, messaging, meetings, voicemail, and analytics Supports business numbers, SMS, CRM integrations, and mobile access
Cons	Basic meetings are limited to 40 minutes Business calling and PBX are not the main focus Paid plan prices vary by plan, add-ons, and configurations	Pricing requires contact with sales Toll-free minutes, international calling, and SMS vary by region Listed platform coverage is limited to web, iOS, and Android
Our verdict	Zoom Workplace brings video meetings together with Zoom Chat, Mail, Calendar, Docs, Whiteboard, Clips, Tasks, Notes, and AI Companion features. It is designed for individuals, teams, and organizations that want meetings and day-to-day… Read the review →	GoTo Connect is a cloud-based unified communications platform for small, midsize, distributed, and enterprise organizations. It brings together VoIP business calling, local, toll-free, and vanity numbers, custom auto attendants, call… Read the review →

Zoom WorkplaceUnified Communications Software 9.0Free plan
GoTo ConnectUnified Communications Software 8.5Pricing on request

Strengths and trade-offs

Zoom Workplace — where it wins
- Free plan includes meetings, chat, mail, calendar, and workplace tools
- Supports web, desktop, and mobile platforms
- Connects with Microsoft, Google, Salesforce, Slack, and Zapier
Where it doesn't
- Basic meetings are limited to 40 minutes
- Business calling and PBX are not the main focus
- Paid plan prices vary by plan, add-ons, and configurations
GoTo Connect — where it wins
- Visual editor for custom call flows and dial plans
- Combines calling, messaging, meetings, voicemail, and analytics
- Supports business numbers, SMS, CRM integrations, and mobile access
Where it doesn't
- Pricing requires contact with sales
- Toll-free minutes, international calling, and SMS vary by region
- Listed platform coverage is limited to web, iOS, and Android

Zoom Workplace9.0/10 · Free plan
A broad collaboration suite for teams that prioritize meetings over business calling.
Visit Zoom Workplace Full verdict →
GoTo Connect8.5/10 · Pricing on request
A broad cloud communications suite for teams that want visual control of call flows.
Visit GoTo Connect Full verdict →

Swap in another unified communications platform

First tool Second tool

More comparisons

All unified communications software comparisons → · Full ranking →

Reviewed by iTechGuides Editors · Editorial team · Updated Oct 2026

Last updated 10 Oct 2026 · How we research and update