Zoho SalesIQ vs Gist

Zoho SalesIQ8.9Visit Gist3.8Visit

Higher score Zoho SalesIQ #4 in Live Chat Software 8.9/10 Free plan · 15-day trial Free planFree trial✓ 3 of 3 features Visit Zoho SalesIQ

vs

Gist #63 in Live Chat Software 3.8/10 Free plan · 14-day trial Free planFree trial✓ 3 of 3 features Visit Gist

• Zoho SalesIQ fits best

  Zoho-centric teams needing broad live chat

• Gist fits best

  Teams wanting free chat plus customer messaging

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Side by side

Feature	Zoho SalesIQ 8.9/10 Visit ↗	Gist 3.8/10 Visit ↗
At a glance
Editor score	8.9	3.8
Ranking	#4 in Live Chat Software	#63 in Live Chat Software
Best for	Zoho-centric teams needing broad live chat	Teams wanting free chat plus customer messaging
Pricing model	Free plan + paid	Free plan + paid
Starting price	—	—
Free plan	✓	✓
Free trial	15 days	14 days
Free trial length	15 days · no card needed	14 days · card required
Deployment	Cloud, Desktop, Mobile	Cloud, Mobile
Platforms	Web, Windows, macOS, Linux, iOS, Android	Web, iOS, Android
Support	Email, Phone, Live chat, Community, Docs	Email, Live chat, Docs · 24/7
Compliance	SOC 2, ISO 27001, GDPR, HIPAA	GDPR
Integrations	20 integrations	50+ integrations
Built for	Small business, Mid-market, Enterprise	Small business, Mid-market
Features Zoho SalesIQ 3/3 · Gist 3/3
Website chatbot	✓	✓
Live agent chat	✓	✓
Visitor tracking	✓	✓
Specs
Chat channels	Omnichannel	Omnichannel
Included agent seats	1 agents	2 agents (best)
Listed integrations	Not checked yet	50 apps
Our review
Pros	Free plan includes 3 operators, 100 chats per month, and visitor tracking Supports live chat, chatbots, routing, analytics, and multiple messaging channels Integrates with Zoho apps, CRMs, commerce tools, and popular business platforms	Free plan includes live chat, inbox, history, notifications, and mobile apps Supports website, email, Facebook, Twitter, and in-app messaging Includes bots, visitor tracking, workflows, knowledge base, and API access
Cons	The free plan is limited to 100 chats per month and one brand Paid plans are priced per operator and shown with annual billing Advanced reporting and monitoring are reserved for the Enterprise plan	Free plan is limited to 2 support seats Advanced features require the $29 or $99 monthly plans Premium capabilities such as calls and custom bots start at $99 monthly
Our verdict	Zoho SalesIQ is customer engagement software for businesses that want to chat with website visitors, track activity, qualify leads, and automate conversations. It combines live-agent website chat with codeless, programmable, and hybrid… Read the review →	Gist is customer communication and CRM software for businesses that want to engage website visitors and customers through live chat, messaging, email, and automated bots. Its feature set covers a collaborative team inbox, visitor and event… Read the review →

Strengths and trade-offs

• Zoho SalesIQ — where it wins

  • Free plan includes 3 operators, 100 chats per month, and visitor tracking
  • Supports live chat, chatbots, routing, analytics, and multiple messaging channels
  • Integrates with Zoho apps, CRMs, commerce tools, and popular business platforms

  Where it doesn't

  • The free plan is limited to 100 chats per month and one brand
  • Paid plans are priced per operator and shown with annual billing
  • Advanced reporting and monitoring are reserved for the Enterprise plan

• Gist — where it wins

  • Free plan includes live chat, inbox, history, notifications, and mobile apps
  • Supports website, email, Facebook, Twitter, and in-app messaging
  • Includes bots, visitor tracking, workflows, knowledge base, and API access

  Where it doesn't

  • Free plan is limited to 2 support seats
  • Advanced features require the $29 or $99 monthly plans
  • Premium capabilities such as calls and custom bots start at $99 monthly

• Zoho SalesIQ8.9/10 · Free plan · 15-day trial

  A broad live chat suite with strong Zoho integration and a low-cost annual entry tier.

  Visit Zoho SalesIQFull verdict →
• Gist3.8/10 · Free plan · 14-day trial

  A capable free chat and messaging platform with clear upgrades for growing support teams.

  Visit GistFull verdict →