Gist
Gist: A capable free chat and messaging platform with clear upgrades for growing support teams. Ranked #63 of 94 in Live Chat Software by our editors (3.8/10); pricing: Free plan · 14-day trial; best for teams wanting free chat plus customer messaging.
At a glance
- Editor score3.8 / 10
- PricingFree plan · 14-day trial
- Best forTeams wanting free chat plus customer messaging
- Free planYes
- Website chatbotYes
- Facts checked20 Sep 2026
Where it wins
- Free plan includes live chat, inbox, history, notifications, and mobile apps
- Supports website, email, Facebook, Twitter, and in-app messaging
- Includes bots, visitor tracking, workflows, knowledge base, and API access
Where it doesn't
- Free plan is limited to 2 support seats
- Advanced features require the $29 or $99 monthly plans
- Premium capabilities such as calls and custom bots start at $99 monthly
Our verdict on Gist
Gist is customer communication and CRM software for businesses that want to engage website visitors and customers through live chat, messaging, email, and automated bots. Its feature set covers a collaborative team inbox, visitor and event tracking, lead qualification, knowledge-base publishing, forms, meetings, marketing automation, and mobile apps. It suits teams that want customer messaging alongside support and basic engagement tools rather than a chat widget alone.
The free Support Free Forever plan includes live chat, a team inbox, unlimited conversation history, web, email, and push notifications, plus iOS and Android apps for 2 support seats. Support Professional costs $29 per month and adds email forwarding, Facebook and Twitter integrations, in-app messages, automated chat triggers, a lead qualification bot, and 5 support seats. Support Premium costs $99 per month and adds custom chatbots, voice and video calls, surveys, product tours, live view, and automated assignment rules. A 14-day free trial is also available.
Gist fits teams that need multiple messaging channels and a wider customer communication workflow. Its published integrations include Zapier, WordPress, Segment, WooCommerce, Stripe, Google Calendar, Zoom, Facebook, Make, and Google Analytics, while the category specifications list 43 integrations. Web, iOS, Android, API access, REST API support, and webhooks broaden its deployment options. Choose Gist for a free starting point with room to add automation and richer support features; choose an alternative if your priority is staying within a 2-seat free plan or avoiding paid tiers for advanced capabilities.
Your product? Our editors can test Gist in depth and publish a review, labelled as paid · from $149/mo →
Gist pricing
Gist fact sheet
| Free plan | Yes |
|---|---|
| Paid from | Not verified |
| Website chatbot | Yes |
| Live agent chat | Yes |
| Visitor tracking | Yes |
| Chat channels | Omnichannel |
| Included agent seats | 2 agents |
| Listed integrations | 50 apps |
| Free trial | 14 days · card required |
| Deployment | Cloud, Mobile |
| Platforms | Web, iOS, Android |
| Compliance & security | GDPR |
| Support | Email, Live chat, Docs · 24/7 |
| Built for | Small business, Mid-market (editorial estimate) |
| Integrations | 50+ integrations: Zapier, WordPress, Segment, WooCommerce, Facebook, Stripe … See all → |
| Pricing | Free plan · 14-day trial (source) |
| Website | getgist.com |
| Facts checked | 20 Sep 2026 |
Gist integrations
Gist lists 50+ integrations on its own site — the 12 named here are the ones its pages call out.
- Zapier
- WordPress
- Segment
- WooCommerce
- Stripe
- Google Calendar
- Zoom
- Make
- Google Analytics
- HubSpot
- Jira
Alternatives to Gist
- IntercomA broad customer messaging suite for teams that need chat, automation, and handoff.9.4
- FreshchatA flexible Freshworks chat platform with free essentials and deeper paid routing, reporting, and security.9.2
- LiveChatA polished live-chat suite for teams that need agents, automation, and detailed reporting.9.1
Also Ranked In
Gist is ranked in 2 of our directories.
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Reviewed by iTechGuides Editors · Editorial team · Updated Oct 2026
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