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Head-to-head · Pipeline Management

Zoho CRM vs Nutshell

  • Updated Oct 2026
  • Both researched from official sources
  • 2 checks side by side
Higher score Zoho CRM #3 in Pipeline Management 9.1/10 Free plan · 15-day trial Free planFree trial✓ 0 of 4 features Visit Zoho CRM
Nutshell #6 in Pipeline Management 8.7/10 14-day trial Free trial✓ 0 of 4 features Visit Nutshell

Zoho CRM leads on 1 check, Nutshell on 1, and 0 are even. Who comes out ahead on the 2 yes/no, price and count checks where we have data for both products. The editor score weighs everything else too.

Our verdict

  • Highest scoreZoho CRM · 9.1/10
  • Lowest starting priceNutshell · $13/user/mo
  • Free planonly Zoho CRM
  • Free trialboth

Zoho CRM scores higher on our rubric for pipeline management: 9.1 against 8.7 out of 10; our editors rank them #3 and #6.

Zoho CRM offers free plan; Nutshell doesn't. Nutshell is cheaper to start at $13/user/mo against $14/user/mo.

Zoho CRM is the better fit for teams wanting a flexible CRM with broad integrations. Nutshell is the better fit for small teams combining sales and marketing in one CRM.

  • Zoho CRM fits best

    Teams wanting a flexible CRM with broad integrations

  • Nutshell fits best

    Small teams combining sales and marketing in one CRM

Advertiser disclosure: iTechGuides is reader-supported. Vendors can pay for top positions in our rankings and for a place on other products' pages, and we may earn a commission when you click some links. Bought places stand at the number bought; this page and our disclosure say so. Paying vendors may get a fuller, more detailed review from our editors, and that review can change their score. How we rank.

Side by side

Feature Zoho CRM 9.1/10 Visit ↗ Nutshell 8.7/10 Visit ↗
At a glance
Editor score 9.1 8.7
Ranking #3 in Pipeline Management #6 in Pipeline Management
Best for Teams wanting a flexible CRM with broad integrations Small teams combining sales and marketing in one CRM
Pricing model Free plan + paid Paid
Starting price $14/user/mo $13/user/mo (best)
Free plan ✓ (best) —
Free trial 15 days 14 days
Free trial length 15 days · no card needed 14 days · no card needed
Deployment Cloud, Mobile Cloud, Mobile
Platforms Web, iOS, Android Web, iOS, Android
Support Email, Live chat, Phone, Tickets, Community, Docs Email, Live chat, Phone, Docs
Compliance GDPR SOC 2, GDPR, SSO/SAML
Integrations 1,100+ integrations 5,000+ integrations
Built for Solo, Small business, Mid-market, Enterprise Small business, Mid-market
Features Zoho CRM 0/4 · Nutshell 0/4
Workflow automation Not checked yet Not checked yet
Custom stages Not checked yet Not checked yet
Pipeline reporting Not checked yet Not checked yet
Mobile apps Not checked yet Not checked yet
Specs
Pipelines Not checked yet Not checked yet
Pipeline views Not checked yet Not checked yet
Our review
Pros
  • Manage multi-stage pipelines, leads, contacts, accounts, and deals
  • Connect sales workflows with campaigns, email history, and automation
  • Use Zia insights and mobile apps with offline updates
  • Visual pipeline views include kanban, list, map, and chart formats.
  • Combines sales workflows with forms, landing pages, email, and SMS marketing.
  • Five annual plans add forecasting, automation, and pipeline controls progressively.
Cons
  • Free plan is limited to up to 3 users
  • Standard starts at $14 per user monthly with annual billing
  • Monthly billing costs more than annual billing across paid plans
  • No free plan; paid subscriptions start at $13 per user per month, billed annually.
  • Advanced reporting, automation, and multiple custom pipelines require higher tiers.
  • Its breadth may be unnecessary for teams seeking pipeline tracking alone.
Our verdict

Zoho CRM brings leads, contacts, accounts, deals, activities, and sales pipelines into one cloud-based workspace for sales teams and customer-facing organizations. Its scope also reaches marketing campaigns, customer communications,…

Read the review →

Nutshell is a cloud CRM for small and mid-sized businesses that want contacts, leads, deals, communications, and sales activity in one system. Its visual pipelines support kanban, list, map, and chart views, while built-in forms, landing…

Read the review →
  1. Zoho CRMPipeline Management 9.1Free plan · 15-day trial
  2. NutshellPipeline Management 8.714-day trial

Strengths and trade-offs

  • Zoho CRM — where it wins

    • Manage multi-stage pipelines, leads, contacts, accounts, and deals
    • Connect sales workflows with campaigns, email history, and automation
    • Use Zia insights and mobile apps with offline updates

    Where it doesn't

    • Free plan is limited to up to 3 users
    • Standard starts at $14 per user monthly with annual billing
    • Monthly billing costs more than annual billing across paid plans

  • Nutshell — where it wins

    • Visual pipeline views include kanban, list, map, and chart formats.
    • Combines sales workflows with forms, landing pages, email, and SMS marketing.
    • Five annual plans add forecasting, automation, and pipeline controls progressively.

    Where it doesn't

    • No free plan; paid subscriptions start at $13 per user per month, billed annually.
    • Advanced reporting, automation, and multiple custom pipelines require higher tiers.
    • Its breadth may be unnecessary for teams seeking pipeline tracking alone.
  • Zoho CRM9.1/10 · Free plan · 15-day trial

    A flexible CRM combining pipeline management, automation, campaigns, and AI insights.

    Visit Zoho CRMFull verdict →
  • Nutshell8.7/10 · 14-day trial

    A broad sales-and-marketing CRM for small teams, with plans that scale by workflow depth.

    Visit NutshellFull verdict →

More comparisons

All pipeline management comparisons → · Full ranking →

Reviewed by iTechGuides Editors · Editorial team · Updated Oct 2026

Last updated · How we research and update