Suggestions appear as you type. Use the up and down arrows to choose one and Enter to open it.

This page's audience real numbers from our own analytics — open to see them
–Visitors
–Page views
–Clicks to vendors
–Time on page
–Reading now
Clicks to vendors, by tool
  • –
Top countries
  • –
Devices
  • –

– · counted by iTechGuides's own first-party analytics, bots removed, every figure rounded down · how we count

Head-to-head · Professional Services CRM Software

Zoho CRM vs Creatio Sales

  • Updated Oct 2026
  • Both researched from official sources
  • 4 checks side by side
Higher score Zoho CRM #2 in Professional Services CRM Software 9.2/10 Free plan · paid from $14/user/mo (annual) · 15-day trial Free planFree trial✓ 1 of 5 features Visit Zoho CRM
Creatio Sales #8 in Professional Services CRM Software 8.6/10 14-day trial Free trial✓ 3 of 5 features Visit Creatio Sales

Zoho CRM leads on 1 check, Creatio Sales on 0, and 3 are even. Who comes out ahead on the 4 yes/no, price and count checks where we have data for both products. The editor score weighs everything else too.

Our verdict

  • Highest scoreZoho CRM · 9.2/10
  • Free planonly Zoho CRM
  • Free trialboth
  • Most featuresCreatio Sales · 3 of 5

Zoho CRM scores higher on our rubric for professional services crm software: 9.2 against 8.6 out of 10; our editors rank them #2 and #8.

Zoho CRM offers free plan; Creatio Sales doesn't.

Zoho CRM is the better fit for growing teams needing mature CRM depth. Creatio Sales is the better fit for teams needing no-code sales automation.

  • Zoho CRM fits best

    Growing teams needing mature CRM depth

  • Creatio Sales fits best

    Teams needing no-code sales automation

Advertiser disclosure: iTechGuides is reader-supported. Vendors can pay for top positions in our rankings and for a place on other products' pages, and we may earn a commission when you click some links. How we rank.

Side by side

Feature Zoho CRM 9.2/10 Visit ↗ Creatio Sales 8.6/10 Visit ↗
At a glance
Editor score 9.2 8.6
Ranking #2 in Professional Services CRM Software #8 in Professional Services CRM Software
Best for Growing teams needing mature CRM depth Teams needing no-code sales automation
Pricing model Free plan + paid Paid
Starting price $14/user/mo 14-day trial
Free plan ✓ (best) —
Free trial 15 days 14 days
Free trial length 15 days · no card needed 14 days
Deployment Cloud, Mobile Cloud, Self-hosted, Mobile
Platforms Web, iOS, Android Web, iOS, Android
Support Email, Live chat, Phone, Tickets, Community, Docs Email, Phone, Community, Docs · 24/7
Compliance GDPR SOC 2, ISO 27001, GDPR, HIPAA, SSO/SAML, 2FA
Integrations 1,100+ integrations 4 integrations
Built for Solo, Small business, Mid-market, Enterprise Mid-market, Enterprise
Features Zoho CRM 1/5 · Creatio Sales 3/5
Lead capture Not checked yet ✓ (best)
Proposal management Not checked yet ✓ (best)
Client portal Not checked yet Not checked yet
Email sync ✓ ✓
Project tracking Not checked yet Not checked yet
Specs
Workflow automation Not checked yet Advanced
Our review
Pros
  • Multi-stage pipelines with workflow and sales-process automation
  • Zia AI, predictive insights, dashboards, and sales analytics
  • Web, mobile, API, and business application integrations
  • Covers lead nurturing, pipelines, quotes, forecasting, and territories
  • No-code customization supports workflows and applications
  • Cloud, self-hosted, web, iOS, and Android deployment options
Cons
  • The free plan supports up to 3 users
  • The $14 entry price requires annual billing
  • Local taxes are additional and pricing varies by region and currency
  • No free plan is available
  • Integration coverage centers on Microsoft and email protocols
  • The published plan structure requires selecting a platform plan
Our verdict

Zoho CRM is a cloud-based customer relationship management platform for sales teams and customer-facing organizations. It brings together lead, contact, account, and deal management with activities, multi-stage sales pipelines, email…

Read the review →

Creatio Sales is an AI-enabled CRM for organizations managing customer data, leads, opportunities, sales activities, quotes, orders, forecasting, and partner relationships. It is designed for mid-market and enterprise teams that need more…

Read the review →
  1. Zoho CRMProfessional Services CRM Software 9.2Free plan · paid from $14/user/mo (annual) · 15-day trial
  2. Creatio SalesProfessional Services CRM Software 8.614-day trial

Strengths and trade-offs

  • Zoho CRM — where it wins

    • Multi-stage pipelines with workflow and sales-process automation
    • Zia AI, predictive insights, dashboards, and sales analytics
    • Web, mobile, API, and business application integrations

    Where it doesn't

    • The free plan supports up to 3 users
    • The $14 entry price requires annual billing
    • Local taxes are additional and pricing varies by region and currency

  • Creatio Sales — where it wins

    • Covers lead nurturing, pipelines, quotes, forecasting, and territories
    • No-code customization supports workflows and applications
    • Cloud, self-hosted, web, iOS, and Android deployment options

    Where it doesn't

    • No free plan is available
    • Integration coverage centers on Microsoft and email protocols
    • The published plan structure requires selecting a platform plan
  • Zoho CRM9.2/10 · Free plan · paid from $14/user/mo (annual) · 15-day trial

    A broad CRM for growing teams that need sales, marketing, automation, and AI in one system.

    Visit Zoho CRMFull verdict →
  • Creatio Sales8.6/10 · 14-day trial

    A strong fit for teams that want no-code automation across complex sales processes.

    Visit Creatio SalesFull verdict →

More comparisons

All professional services CRM software comparisons → · Full ranking →

Reviewed by iTechGuides Editors · Editorial team · Updated Oct 2026

Last updated · How we research and update