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Head-to-head · Professional Services CRM Software

Pipedrive vs Creatio Sales

  • Updated Oct 2026
  • Both researched from official sources
  • 4 checks side by side
Higher score Pipedrive #3 in Professional Services CRM Software 9.1/10 14-day trial Free trial✓ 1 of 5 features Visit Pipedrive
Creatio Sales #8 in Professional Services CRM Software 8.6/10 14-day trial Free trial✓ 3 of 5 features Visit Creatio Sales

Pipedrive leads on 0 checks, Creatio Sales on 0, and 4 are even. Who comes out ahead on the 4 yes/no, price and count checks where we have data for both products. The editor score weighs everything else too.

Our verdict

  • Highest scorePipedrive · 9.1/10
  • Free trialboth
  • Most featuresCreatio Sales · 3 of 5

Pipedrive scores higher on our rubric for professional services crm software: 9.1 against 8.6 out of 10; our editors rank them #3 and #8.

Pipedrive is the better fit for sales teams wanting advanced pipeline tooling. Creatio Sales is the better fit for teams needing no-code sales automation.

  • Pipedrive fits best

    Sales teams wanting advanced pipeline tooling

  • Creatio Sales fits best

    Teams needing no-code sales automation

Advertiser disclosure: iTechGuides is reader-supported. Vendors can pay for top positions in our rankings and for a place on other products' pages, and we may earn a commission when you click some links. How we rank.

Side by side

Feature Pipedrive 9.1/10 Visit ↗ Creatio Sales 8.6/10 Visit ↗
At a glance
Editor score 9.1 8.6
Ranking #3 in Professional Services CRM Software #8 in Professional Services CRM Software
Best for Sales teams wanting advanced pipeline tooling Teams needing no-code sales automation
Pricing model Paid Paid
Starting price 14-day trial 14-day trial
Free plan — —
Free trial 14 days 14 days
Free trial length 14 days · no card needed 14 days
Deployment Cloud, Mobile Cloud, Self-hosted, Mobile
Platforms Web, iOS, Android Web, iOS, Android
Support Email, Live chat, Phone · 24/7 Email, Phone, Community, Docs · 24/7
Compliance SOC 2, ISO 27001, GDPR, 2FA, SSO/SAML SOC 2, ISO 27001, GDPR, HIPAA, SSO/SAML, 2FA
Integrations 500+ integrations 4 integrations
Built for Small business, Mid-market Mid-market, Enterprise
Features Pipedrive 1/5 · Creatio Sales 3/5
Lead capture Not checked yet ✓ (best)
Proposal management Not checked yet ✓ (best)
Client portal Not checked yet Not checked yet
Email sync ✓ ✓
Project tracking Not checked yet Not checked yet
Specs
Workflow automation Not checked yet Advanced
Our review
Pros
  • Visual pipelines with lead, contact and deal management
  • 500+ integrations plus web, iOS, Android and API access
  • Automation, forecasting, AI assistance and meeting intelligence
  • Covers lead nurturing, pipelines, quotes, forecasting, and territories
  • No-code customization supports workflows and applications
  • Cloud, self-hosted, web, iOS, and Android deployment options
Cons
  • No free plan is available
  • Advanced capabilities are reserved for higher paid tiers
  • The broad feature set may exceed the needs of simple sales teams
  • No free plan is available
  • Integration coverage centers on Microsoft and email protocols
  • The published plan structure requires selecting a platform plan
Our verdict

Pipedrive is a web-based CRM for sales teams and small to medium-sized businesses. It brings leads, contacts, deals, activities and sales pipelines into one system, with Kanban-style pipeline views, email synchronization, workflow…

Read the review →

Creatio Sales is an AI-enabled CRM for organizations managing customer data, leads, opportunities, sales activities, quotes, orders, forecasting, and partner relationships. It is designed for mid-market and enterprise teams that need more…

Read the review →
  1. PipedriveProfessional Services CRM Software 9.114-day trial
  2. Creatio SalesProfessional Services CRM Software 8.614-day trial

Strengths and trade-offs

  • Pipedrive — where it wins

    • Visual pipelines with lead, contact and deal management
    • 500+ integrations plus web, iOS, Android and API access
    • Automation, forecasting, AI assistance and meeting intelligence

    Where it doesn't

    • No free plan is available
    • Advanced capabilities are reserved for higher paid tiers
    • The broad feature set may exceed the needs of simple sales teams
  • Creatio Sales — where it wins

    • Covers lead nurturing, pipelines, quotes, forecasting, and territories
    • No-code customization supports workflows and applications
    • Cloud, self-hosted, web, iOS, and Android deployment options

    Where it doesn't

    • No free plan is available
    • Integration coverage centers on Microsoft and email protocols
    • The published plan structure requires selecting a platform plan

More comparisons

Reviewed by iTechGuides Editors · Editorial team · Updated Oct 2026

Last updated · How we research and update