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Head-to-head · Incident Management Software

xMatters vs All Quiet

  • Updated Oct 2026
  • Both researched from official sources
  • 7 checks side by side
Higher score xMatters #4 in Incident Management Software 9.0/10 Free plan Free plan✓ 1 of 5 features Visit xMatters
All Quiet #8 in Incident Management Software 8.6/10 14-day trial Free trial✓ 5 of 5 features Visit All Quiet

xMatters leads on 1 check, All Quiet on 1, and 5 are even. Who comes out ahead on the 7 yes/no, price and count checks where we have data for both products. The editor score weighs everything else too.

Our verdict

  • Highest scorexMatters · 9.0/10
  • Lowest starting priceAll Quiet · $4.99/user/mo
  • Free planonly xMatters
  • Free trialonly All Quiet
  • Most featuresAll Quiet · 5 of 5

xMatters scores higher on our rubric for incident management software: 9.0 against 8.6 out of 10; our editors rank them #4 and #8.

xMatters offers free plan; All Quiet doesn't. All Quiet is cheaper to start at $4.99/user/mo against $15/user/mo.

xMatters is the better fit for established teams coordinating global incident response. All Quiet is the better fit for small teams seeking a low-cost paid entry.

  • xMatters fits best

    Established teams coordinating global incident response

  • All Quiet fits best

    Small teams seeking a low-cost paid entry

Advertiser disclosure: iTechGuides is reader-supported. Vendors can pay for top positions in our rankings and for a place on other products' pages, and we may earn a commission when you click some links. Bought places stand at the number bought; this page and our disclosure say so. Paying vendors may get a fuller, more detailed review from our editors, and that review can change their score. How we rank.

Side by side

Feature xMatters 9.0/10 Visit ↗ All Quiet 8.6/10 Visit ↗
At a glance
Editor score 9.0 8.6
Ranking #4 in Incident Management Software #8 in Incident Management Software
Best for Established teams coordinating global incident response Small teams seeking a low-cost paid entry
Pricing model Free plan + paid Paid
Starting price $15/user/mo $4.99/user/mo (best)
Free plan ✓ (best) —
Free trial — 14 days
Deployment Cloud, Mobile Cloud, Mobile
Platforms Web, iOS, Android Web, iOS, Android
Integrations 200+ integrations 15 integrations
Features xMatters 1/5 · All Quiet 5/5
Escalation policies ✓ ✓
Post-incident reviews Not checked yet ✓ (best)
Status pages Not checked yet ✓ (best)
Mobile apps Not checked yet ✓ (best)
Audit logs Not checked yet ✓ (best)
Specs
Incident retention Not checked yet Not checked yet
Our review
Pros
  • Global on-call schedules, rotating shifts, and escalation policies
  • Automated notifications, ticketing, and remediation workflows
  • Incident timelines, collaboration channels, and post-incident reports
  • Standard includes on-call schedules and escalation policies at $4.99 per user monthly.
  • Unlimited users, incidents, integrations, and email, push, SMS, and phone notifications.
  • Pro adds status pages, OIDC and SCIM, Terraform, and a public REST API.
Cons
  • Advanced is required for post-incident reports and public status pages
  • Starter is priced at $15 per user per month with annual billing
  • Plan access varies, so teams need to check feature availability before upgrading
  • There is no free plan; the free trial lasts 14 days.
  • Status pages and Terraform are reserved for Pro, at $9.99 per user monthly.
  • Standard incident retention is 6 months; custom retention is an Enterprise feature.
Our verdict

xMatters is a cloud incident management and response platform for IT, DevOps, and SRE teams. It routes alerts to on-call responders and gives teams schedules, escalation policies, an incident console, and collaboration channels. Its focus…

Read the review →

All Quiet is an incident-management service for DevOps, SRE, and IT operations teams that need to coordinate alerts and response in one place. It brings together on-call schedules, escalation policies, incident collaboration, monitoring,…

Read the review →
  1. xMattersIncident Management Software 9.0Free plan
  2. All QuietIncident Management Software 8.614-day trial

Strengths and trade-offs

  • xMatters — where it wins

    • Global on-call schedules, rotating shifts, and escalation policies
    • Automated notifications, ticketing, and remediation workflows
    • Incident timelines, collaboration channels, and post-incident reports

    Where it doesn't

    • Advanced is required for post-incident reports and public status pages
    • Starter is priced at $15 per user per month with annual billing
    • Plan access varies, so teams need to check feature availability before upgrading
  • All Quiet — where it wins

    • Standard includes on-call schedules and escalation policies at $4.99 per user monthly.
    • Unlimited users, incidents, integrations, and email, push, SMS, and phone notifications.
    • Pro adds status pages, OIDC and SCIM, Terraform, and a public REST API.

    Where it doesn't

    • There is no free plan; the free trial lasts 14 days.
    • Status pages and Terraform are reserved for Pro, at $9.99 per user monthly.
    • Standard incident retention is 6 months; custom retention is an Enterprise feature.
  • xMatters9.0/10 · Free plan

    A global on-call and incident response platform with automation, collaboration, and reporting.

    Visit xMattersFull verdict →
  • All Quiet8.6/10 · 14-day trial

    A low-cost incident platform with on-call, alerting, and response tools from $4.99 per user monthly.

    Visit All QuietFull verdict →

More comparisons

Reviewed by iTechGuides Editors · Editorial team · Updated Oct 2026

Last updated · How we research and update