Head-to-head · Incident Management Software
xMatters vs All Quiet
xMatters leads on 1 check, All Quiet on 1, and 5 are even. Who comes out ahead on the 7 yes/no, price and count checks where we have data for both products. The editor score weighs everything else too.
Our verdict
- Highest scorexMatters · 9.0/10
- Lowest starting priceAll Quiet · $4.99/user/mo
- Free planonly xMatters
- Free trialonly All Quiet
- Most featuresAll Quiet · 5 of 5
xMatters scores higher on our rubric for incident management software: 9.0 against 8.6 out of 10; our editors rank them #4 and #8.
xMatters offers free plan; All Quiet doesn't. All Quiet is cheaper to start at $4.99/user/mo against $15/user/mo.
xMatters is the better fit for established teams coordinating global incident response. All Quiet is the better fit for small teams seeking a low-cost paid entry.
- xMatters fits best
Established teams coordinating global incident response
- All Quiet fits best
Small teams seeking a low-cost paid entry
Advertiser disclosure: iTechGuides is reader-supported. Vendors can pay for top positions in our rankings and for a place on other products' pages, and we may earn a commission when you click some links. Bought places stand at the number bought; this page and our disclosure say so. Paying vendors may get a fuller, more detailed review from our editors, and that review can change their score. How we rank.
Side by side
| Feature | xMatters 9.0/10 Visit ↗ | All Quiet 8.6/10 Visit ↗ |
|---|---|---|
| At a glance | ||
| Editor score | 9.0 | 8.6 |
| Ranking | #4 in Incident Management Software | #8 in Incident Management Software |
| Best for | Established teams coordinating global incident response | Small teams seeking a low-cost paid entry |
| Pricing model | Free plan + paid | Paid |
| Starting price | $15/user/mo | $4.99/user/mo (best) |
| Free plan | ✓ (best) | — |
| Free trial | — | 14 days |
| Deployment | Cloud, Mobile | Cloud, Mobile |
| Platforms | Web, iOS, Android | Web, iOS, Android |
| Integrations | 200+ integrations | 15 integrations |
| Features xMatters 1/5 · All Quiet 5/5 | ||
| Escalation policies | ✓ | ✓ |
| Post-incident reviews | Not checked yet | ✓ (best) |
| Status pages | Not checked yet | ✓ (best) |
| Mobile apps | Not checked yet | ✓ (best) |
| Audit logs | Not checked yet | ✓ (best) |
| Specs | ||
| Incident retention | Not checked yet | Not checked yet |
| Our review | ||
| Pros |
|
|
| Cons |
|
|
| Our verdict | xMatters is a cloud incident management and response platform for IT, DevOps, and SRE teams. It routes alerts to on-call responders and gives teams schedules, escalation policies, an incident console, and collaboration channels. Its focus… Read the review → |
All Quiet is an incident-management service for DevOps, SRE, and IT operations teams that need to coordinate alerts and response in one place. It brings together on-call schedules, escalation policies, incident collaboration, monitoring,… Read the review → |
Strengths and trade-offs
xMatters — where it wins
- Global on-call schedules, rotating shifts, and escalation policies
- Automated notifications, ticketing, and remediation workflows
- Incident timelines, collaboration channels, and post-incident reports
Where it doesn't
- Advanced is required for post-incident reports and public status pages
- Starter is priced at $15 per user per month with annual billing
- Plan access varies, so teams need to check feature availability before upgrading
All Quiet — where it wins
- Standard includes on-call schedules and escalation policies at $4.99 per user monthly.
- Unlimited users, incidents, integrations, and email, push, SMS, and phone notifications.
- Pro adds status pages, OIDC and SCIM, Terraform, and a public REST API.
Where it doesn't
- There is no free plan; the free trial lasts 14 days.
- Status pages and Terraform are reserved for Pro, at $9.99 per user monthly.
- Standard incident retention is 6 months; custom retention is an Enterprise feature.
- xMatters9.0/10 · Free plan
A global on-call and incident response platform with automation, collaboration, and reporting.
Visit xMattersFull verdict → - All Quiet8.6/10 · 14-day trial
A low-cost incident platform with on-call, alerting, and response tools from $4.99 per user monthly.
Visit All QuietFull verdict →
More comparisons
- AlertOps vs All Quiet
- PagerDuty vs xMatters
- PagerDuty vs All Quiet
- incident.io vs xMatters
- incident.io vs All Quiet
- xMatters vs Rootly
- xMatters vs FireHydrant
- xMatters vs ITOC360
All incident management software comparisons → · Full ranking →
Reviewed by iTechGuides Editors · Editorial team · Updated Oct 2026
Last updated · How we research and update







