Utilmate vs Zero Friction

Utilmate8.6Visit Zero Friction8.2Visit

Higher score Utilmate #7 in Utility Billing Software 8.6/10 Pricing on request · 60-day trial Free trial✓ 5 of 5 features Visit Utilmate

vs

Zero Friction #10 in Utility Billing Software 8.2/10 Pricing on request ✓ 5 of 5 features Visit Zero Friction

• Utilmate fits best

  Property and utility managers wanting a trial

• Zero Friction fits best

  District and communal heating operators

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Side by side

Feature	Utilmate 8.6/10 Visit ↗	Zero Friction 8.2/10 Visit ↗
At a glance
Editor score	8.6	8.2
Ranking	#7 in Utility Billing Software	#10 in Utility Billing Software
Best for	Property and utility managers wanting a trial	District and communal heating operators
Pricing model	Paid	Paid
Starting price	—	—
Free plan	—	—
Free trial	60 days	—
Deployment	Cloud	Cloud
Platforms	Web	Web
Support	Email, Live chat, Phone, Tickets, Docs	Email, Live chat, Phone, Docs · 24/7
Integrations	7 integrations	11 integrations
Built for	Small business, Mid-market	Small business, Mid-market, Enterprise
Features Utilmate 5/5 · Zero Friction 5/5
Rate management	✓	✓
Meter data import	✓	✓
Payment processing	✓	✓
Autopay	✓	✓
Customer account portal	✓	✓
Specs
Utility types	electricity, gas, hot water, cold water, solar, internet/data, shared services	district heating, communal heating, cooling
Billing model	Mixed	Mixed
Our review
Pros	Supports electricity, gas, water, solar, telco, and shared services Includes tariffs, meter validation, payments, portals, and collections Offers a verified 60-day trial plus Xero, Stripe, and GoCardless integrations	Supports meter validation, cost allocation, invoicing, payments, and collections Connects with meter, CRM, ERP, banking, reporting, and payment systems Includes customer account tools and an optional portal for usage and invoices
Cons	Paid plans require contact with sales Starter is limited to 5 users The web platform may not suit teams needing a native mobile app	Pricing requires a sales conversation The customer portal is available separately Its focus is limited to district heating, communal heating, and cooling
Our verdict	Utilmate is a cloud-based utility billing and customer management platform for utility providers, billing agents, property managers, body corporates, and multifamily communities. It covers electricity, gas, hot and cold water, solar,… Read the review →	Zero Friction is a cloud-based utility billing and meter-to-cash platform for district-heating, communal-heating, and cooling suppliers. It is designed for organizations that need to process meter and consumption data, configure tariffs… Read the review →

Strengths and trade-offs

• Utilmate — where it wins

  • Supports electricity, gas, water, solar, telco, and shared services
  • Includes tariffs, meter validation, payments, portals, and collections
  • Offers a verified 60-day trial plus Xero, Stripe, and GoCardless integrations

  Where it doesn't

  • Paid plans require contact with sales
  • Starter is limited to 5 users
  • The web platform may not suit teams needing a native mobile app

• Zero Friction — where it wins

  • Supports meter validation, cost allocation, invoicing, payments, and collections
  • Connects with meter, CRM, ERP, banking, reporting, and payment systems
  • Includes customer account tools and an optional portal for usage and invoices

  Where it doesn't

  • Pricing requires a sales conversation
  • The customer portal is available separately
  • Its focus is limited to district heating, communal heating, and cooling

• Utilmate8.6/10 · Pricing on request · 60-day trial

  Broad utility billing coverage with a 60-day trial and contact-sales pricing.

  Visit UtilmateFull verdict →
• Zero Friction8.2/10 · Pricing on request

  Focused meter-to-cash billing for district, communal heating, and cooling operators.

  Visit Zero FrictionFull verdict →