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Head-to-head · Utility Billing Software

Utilmate vs NorthStar CIS

  • Updated Oct 2026
  • Both researched from official sources
  • 6 checks side by side
Higher score Utilmate #7 in Utility Billing Software 8.6/10 Pricing on request · 60-day trial Free trial✓ 5 of 5 features Visit Utilmate
NorthStar CIS #8 in Utility Billing Software 8.4/10 Pricing on request ✓ 5 of 5 features Visit NorthStar CIS

Utilmate leads on 0 checks, NorthStar CIS on 0, and 6 are even. Who comes out ahead on the 6 yes/no, price and count checks where we have data for both products. The editor score weighs everything else too.

Our verdict

  • Highest scoreUtilmate · 8.6/10
  • Free trialonly Utilmate

Utilmate scores higher on our rubric for utility billing software: 8.6 against 8.4 out of 10; our editors rank them #7 and #8.

Utilmate is the better fit for property and utility managers wanting a trial. NorthStar CIS is the better fit for established utilities needing flexible deployment.

  • Utilmate fits best

    Property and utility managers wanting a trial

  • NorthStar CIS fits best

    Established utilities needing flexible deployment

Advertiser disclosure: iTechGuides is reader-supported. Vendors can pay for top positions in our rankings and for a place on other products' pages, and we may earn a commission when you click some links. Bought places stand at the number bought; this page and our disclosure say so. Paying vendors may get a fuller, more detailed review from our editors, and that review can change their score. How we rank.

Side by side

Feature Utilmate 8.6/10 Visit ↗ NorthStar CIS 8.4/10 Visit ↗
At a glance
Editor score 8.6 8.4
Ranking #7 in Utility Billing Software #8 in Utility Billing Software
Best for Property and utility managers wanting a trial Established utilities needing flexible deployment
Pricing model Paid Paid
Starting price — Pricing on request
Free plan — Not checked yet
Free trial 60 days —
Deployment Cloud Cloud, Self-hosted, Browser extension
Platforms Web Web
Support Email, Live chat, Phone, Tickets, Docs Phone
Integrations 7 integrations 8 integrations
Built for Small business, Mid-market Small business, Mid-market
Features Utilmate 5/5 · NorthStar CIS 5/5
Rate management ✓ ✓
Meter data import ✓ ✓
Payment processing ✓ ✓
Autopay ✓ ✓
Customer account portal ✓ ✓
Specs
Utility types electricity, gas, hot water, cold water, solar, internet/data, shared services Not checked yet
Billing model Mixed Mixed
Our review
Pros
  • Supports electricity, gas, water, solar, telco, and shared services
  • Includes tariffs, meter validation, payments, portals, and collections
  • Offers a verified 60-day trial plus Xero, Stripe, and GoCardless integrations
  • Supports tiered, time-of-use, and other configurable rate structures
  • Imports meter data from AMR and AMI sources
  • Offers web and self-hosted deployment options
Cons
  • Paid plans require contact with sales
  • Starter is limited to 5 users
  • The web platform may not suit teams needing a native mobile app
  • Pricing requires contact with sales rather than published plans
  • Portal and payment capabilities may depend on connected solutions
  • May be more than smaller utilities need for basic billing
Our verdict

Utilmate is a cloud-based utility billing and customer management platform for utility providers, billing agents, property managers, body corporates, and multifamily communities. It covers electricity, gas, hot and cold water, solar,…

Read the review →

NorthStar CIS is a customer information and utility billing system for utilities and municipalities. It combines account management, multiple-utility statements, configurable rate structures, meter data imports, guided workflows,…

Read the review →
  1. UtilmateUtility Billing Software 8.6Pricing on request · 60-day trial
  2. NorthStar CISUtility Billing Software 8.4Pricing on request

Strengths and trade-offs

  • Utilmate — where it wins

    • Supports electricity, gas, water, solar, telco, and shared services
    • Includes tariffs, meter validation, payments, portals, and collections
    • Offers a verified 60-day trial plus Xero, Stripe, and GoCardless integrations

    Where it doesn't

    • Paid plans require contact with sales
    • Starter is limited to 5 users
    • The web platform may not suit teams needing a native mobile app
  • NorthStar CIS — where it wins

    • Supports tiered, time-of-use, and other configurable rate structures
    • Imports meter data from AMR and AMI sources
    • Offers web and self-hosted deployment options

    Where it doesn't

    • Pricing requires contact with sales rather than published plans
    • Portal and payment capabilities may depend on connected solutions
    • May be more than smaller utilities need for basic billing
  • Utilmate8.6/10 · Pricing on request · 60-day trial

    Broad utility billing coverage with a 60-day trial and contact-sales pricing.

    Visit UtilmateFull verdict →
  • NorthStar CIS8.4/10 · Pricing on request

    Flexible utility billing with configurable rates, meter imports, workflows, and deployment options.

    Visit NorthStar CISFull verdict →

More comparisons

Reviewed by iTechGuides Editors · Editorial team · Updated Oct 2026

Last updated · How we research and update