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Head-to-head · Customer Onboarding Software

Usertour vs Stonly

  • Updated Oct 2026
  • Both researched from official sources
  • 2 checks side by side
Higher score Usertour #1 in Customer Onboarding Software 9.3/10 Free plan Free plan✓ 0 of 6 features Visit Usertour
Stonly #2 in Customer Onboarding Software 9.2/10 Free plan · 14-day trial Free planFree trial✓ 1 of 6 features Visit Stonly

Usertour leads on 0 checks, Stonly on 0, and 2 are even. Who comes out ahead on the 2 yes/no, price and count checks where we have data for both products. The editor score weighs everything else too.

Our verdict

  • Highest scoreUsertour · 9.3/10
  • Free planboth
  • Free trialonly Stonly
  • Most featuresStonly · 1 of 6

Usertour scores higher on our rubric for customer onboarding software: 9.3 against 9.2 out of 10; our editors rank them #1 and #2.

Usertour is the better fit for open-source teams wanting self-hosting. Stonly is the better fit for teams needing broad omnichannel onboarding.

  • Usertour fits best

    Open-source teams wanting self-hosting

  • Stonly fits best

    Teams needing broad omnichannel onboarding

Advertiser disclosure: iTechGuides is reader-supported. Vendors can pay for top positions in our rankings and for a place on other products' pages, and we may earn a commission when you click some links. Bought places stand at the number bought; this page and our disclosure say so. Paying vendors may get a fuller, more detailed review from our editors, and that review can change their score. How we rank.

Side by side

Feature Usertour 9.3/10 Visit ↗ Stonly 9.2/10 Visit ↗
At a glance
Editor score 9.3 9.2
Ranking #1 in Customer Onboarding Software #2 in Customer Onboarding Software
Best for Open-source teams wanting self-hosting Teams needing broad omnichannel onboarding
Pricing model Free plan + paid Free plan + paid
Starting price $59/mo —
Free plan ✓ ✓
Free trial — 14 days
Deployment Cloud, Self-hosted Cloud, Mobile
Platforms Web Web, iOS, Android
Support Email, Community Docs
Compliance 2FA SOC 2, GDPR, HIPAA
Integrations 8 integrations 20 integrations
Built for Solo, Small business, Mid-market, Enterprise Small business, Mid-market, Enterprise
Features Usertour 0/6 · Stonly 1/6
Guided tours Not checked yet Not checked yet
Onboarding checklists Not checked yet ✓ (best)
Customer segmentation Not checked yet Not checked yet
Completion analytics Not checked yet Not checked yet
Resource center Not checked yet Not checked yet
API access Not checked yet Not checked yet
Our review
Pros
  • Self-hosting with Docker and an MIT-licensed core
  • Tours, checklists, surveys, banners, and resource centers
  • Contextual targeting, analytics, REST API, and webhooks
  • Interactive guides, tours, checklists, and targeted in-app experiences
  • Web, iOS, Android, and API coverage with extensive integrations
  • Multilingual content, analytics, knowledge bases, and AI features
Cons
  • Free plan is capped at 5,000 sessions per month
  • Native iOS and Android apps are not supported
  • Paid plans begin at $59 per month
  • Basic limits teams to 400 guide views and five published guides monthly
  • Basic supports one language and one team member
  • Advanced capabilities such as SSO and AI Agents require Enterprise
Our verdict

Usertour is customer onboarding software for product teams building web applications. It combines in-app product tours and interactive flows with persistent checklists, surveys, NPS collection, banners, announcements, launchers, and…

Read the review →

Stonly is a knowledge and digital adoption platform for customer support, customer onboarding, and employee guidance. Teams can create interactive step-by-step guides, guided product tours, onboarding checklists, knowledge bases, prompts,…

Read the review →
  1. UsertourCustomer Onboarding Software 9.3Free plan
  2. StonlyCustomer Onboarding Software 9.2Free plan · 14-day trial

Strengths and trade-offs

  • Usertour — where it wins

    • Self-hosting with Docker and an MIT-licensed core
    • Tours, checklists, surveys, banners, and resource centers
    • Contextual targeting, analytics, REST API, and webhooks

    Where it doesn't

    • Free plan is capped at 5,000 sessions per month
    • Native iOS and Android apps are not supported
    • Paid plans begin at $59 per month

  • Stonly — where it wins

    • Interactive guides, tours, checklists, and targeted in-app experiences
    • Web, iOS, Android, and API coverage with extensive integrations
    • Multilingual content, analytics, knowledge bases, and AI features

    Where it doesn't

    • Basic limits teams to 400 guide views and five published guides monthly
    • Basic supports one language and one team member
    • Advanced capabilities such as SSO and AI Agents require Enterprise
  • Usertour9.3/10 · Free plan

    A flexible onboarding toolkit with self-hosting, targeting, analytics, and a free plan.

    Visit UsertourFull verdict →
  • Stonly9.2/10 · Free plan · 14-day trial

    A broad no-code onboarding platform with tours, checklists, analytics, AI, and mobile coverage.

    Visit StonlyFull verdict →

More comparisons

All customer onboarding software comparisons → · Full ranking →

Reviewed by iTechGuides Editors · Editorial team · Updated Oct 2026

Last updated · How we research and update