Stonly
Stonly: A multichannel adoption platform with free guides, tours, checklists, and knowledge bases. Ranked #9 of 29 in Digital Adoption Platforms by our editors (8.5/10); pricing: Free plan · 14-day trial; best for teams needing free, multichannel onboarding.
At a glance
- Editor score8.5 / 10
- PricingFree plan · 14-day trial
- Best forTeams needing free, multichannel onboarding
- Free planYes
- No-code builderYes
- Facts checked21 Sep 2026
Where it wins
- Free Basic plan with guides, tours, checklists, and knowledge bases
- Supports web, iOS, Android, Chrome extension, and API delivery
- Integrates with Zendesk, Salesforce, Freshdesk, and ServiceNow
Where it doesn't
- Basic limits usage to 400 guide views and five published guides
- Enterprise capabilities such as SSO and AI Agents require Enterprise
- Paid plan pricing is not published on the pricing page
Our verdict on Stonly
Stonly combines digital adoption and knowledge management for customer service teams. It provides interactive step-by-step guides, guided product tours, onboarding checklists, contextual tooltips, hotspots, banners, prompts, and embedded knowledge bases. Organizations can place guidance across websites, web applications, portals, mobile applications, internal tools, and enterprise software. The product also supports customer self-service and structured processes for support agents, with analytics, drop-off insights, multimedia content, custom design, CSS, and AI-powered answers.
Its plan structure starts with Basic, which includes 400 guide views per month, five published guides, one language, up to 100 steps per guide, and one team member. Small Business adds unlimited guides and tours, multiple languages, one knowledge base, 4,000 guide views, and five team members. The Small Business plan includes a 14-day trial, followed by an unpaid Basic plan if the account is not upgraded. Enterprise adds custom plans, help desk integrations, AI Agents, automations, SSO, and private knowledge bases. This progression suits teams that want to begin with a limited free offering and expand into localization, collaboration, automation, or enterprise administration.
Stonly fits organizations that need guidance across several delivery channels and service systems. Its integrations include Zendesk, Salesforce, Freshdesk, ServiceNow, Segment, Zapier, Freshpaint, Rudderstack, and Crowdin, while its platform coverage includes web, iOS, Android, Chrome extension, and API. User segmentation and targeting can support contextual guidance, and analytics can show where users drop off. Teams needing broad onboarding and support guidance should consider Stonly; teams needing higher Basic limits, enterprise controls, or AI Agents would need a higher plan.
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Stonly pricing
All 3 Stonly plans and prices →
Stonly fact sheet
| Free plan | Yes |
|---|---|
| Paid from | Not verified |
| Product tours | Yes |
| Walkthroughs | Yes |
| Onboarding checklists | Yes |
| No-code builder | Yes |
| Mobile app support | Yes |
| Localization | Yes |
| A/B testing | Not verified |
| Free trial | 14 days |
| Deployment | Cloud, Mobile |
| Platforms | Web, iOS, Android |
| Compliance & security | SOC 2, GDPR, HIPAA |
| Support | Docs |
| Built for | Small business, Mid-market, Enterprise (editorial estimate) |
| Integrations | 20 integrations: Zendesk, Salesforce, Freshworks, ServiceNow, Airtable, Amazon Connect … See all → |
| Pricing | Free plan · 14-day trial (source) |
| Website | stonly.com |
| Facts checked | 21 Sep 2026 |
Stonly integrations
Stonly lists 20 integrations on its own site.
- Zendesk
- Salesforce
- Freshworks
- ServiceNow
- Airtable
- Amazon Connect
- Amplitude
- Confluence
- Front
- Google Analytics
- Google Drive
- HubSpot
- Intercom
- Jira
- Microsoft Teams
- Mixpanel
- Notion
- Okta
- Segment
- Slack
Alternatives to Stonly
- WalkMeA broad digital adoption platform for enterprises managing complex software journeys.9.4
- WhatfixA governance-focused DAP with free access, AI assistance, and content controls.9.2
- UserpilotA broad adoption platform with mobile support, experimentation, and strong analytics coverage.9.1
Also Ranked In
Stonly is ranked in 8 of our directories; the 6 strongest besides Digital Adoption Platforms.
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Reviewed by iTechGuides Editors · Editorial team · Updated Oct 2026
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