WalkMe
WalkMe: A broad digital adoption platform for enterprises managing complex software journeys. Ranked #1 of 29 in Digital Adoption Platforms by our editors (9.4/10); pricing: Pricing on request; best for large enterprises needing broad digital adoption.
At a glance
- Editor score9.4 / 10
- PricingPricing on request
- Best forLarge enterprises needing broad digital adoption
- Free planNo
- No-code builderYes
- Founded2011 · Tel Aviv-Yafo, Israel
- Facts checked21 Sep 2026
Where it wins
- Covers web, desktop, mobile and Chrome extension experiences
- Combines guidance, automation, analytics, localization and AI authoring
- Integrates with Salesforce, Jira, ServiceNow, Slack and cloud platforms
Where it doesn't
- Pricing is quote-based and requires contact with sales
- Its wide feature set may require structured rollout planning
- A/B testing is specified for mobile campaigns
Our verdict on WalkMe
WalkMe is a digital adoption platform for organizations improving adoption across web, desktop, mobile and enterprise applications. It supports interactive in-app guides, tooltips, notifications, product tours, onboarding checklists, workflow automation and analytics. Teams can create and manage content through the WalkMe Editor and Console, with coverage for platforms including Salesforce, SAP, Workday, ServiceNow and custom systems. Its broad surface coverage makes it a fit for large enterprises coordinating software guidance across multiple applications and user groups.
The platform brings together a wide set of adoption capabilities in one product. Smart Walk-Thru guidance provides step-by-step assistance, while task checklists track onboarding progress. Audience segmentation and personalization help tailor experiences, and multi-language content with auto-translation supports localization. Workflow automation and ActionBot extend WalkMe beyond tours and walkthroughs, while usage, flow and engagement analytics provide visibility into how users interact with software. AI-assisted content authoring is included, and the published capabilities also cover A/B testing for mobile campaigns.
WalkMe is strongest when an organization needs one adoption layer across varied environments, integrations and user journeys. Its integrations include Salesforce, Jira, ServiceNow, Slack, Docusign, Workday, AWS, Azure Blob and Google Cloud. The WalkMe Digital Adoption Platform plan includes content authoring and management, interactive guidance, personalized onboarding, analytics and reporting, workflow automation and localization support. Pricing is quote-based through sales, so it is suited to organizations evaluating an enterprise deployment rather than buyers seeking a simple self-serve purchase. Choose WalkMe for broad, multilingual adoption programs with automation and analytics; consider a narrower tool if your needs are limited to basic tours or a single application.
Your product? Our editors can test WalkMe in depth and publish a review, labelled as paid · from $149/mo →
WalkMe pricing
All 1 WalkMe plans and prices →
WalkMe fact sheet
| Free plan | No |
|---|---|
| Paid from | Not verified |
| Product tours | Yes |
| Walkthroughs | Yes |
| Onboarding checklists | Yes |
| No-code builder | Yes |
| Mobile app support | Yes |
| Localization | Yes |
| A/B testing | Yes |
| Deployment | Cloud, Desktop, Mobile, Browser extension |
| Platforms | Web, Windows, macOS, iOS, Android, Chrome extension |
| Compliance & security | SOC 2, GDPR, PCI DSS |
| Support | Email, Live chat, Phone, Community, Docs |
| Built for | Mid-market, Enterprise (editorial estimate) |
| Integrations | 9 integrations: Salesforce, Jira, ServiceNow, Slack, AWS, Azure Blob … See all → |
| Pricing | Pricing on request (source) |
| Website | walkme.com |
| Facts checked | 21 Sep 2026 |
WalkMe integrations
WalkMe lists 9 integrations on its own site.
- Salesforce
- Jira
- ServiceNow
- Slack
- AWS
- Azure Blob
- Google Cloud
- SAP
- Workday
Alternatives to WalkMe
- WhatfixA governance-focused DAP with free access, AI assistance, and content controls.9.2
- UserpilotA broad adoption platform with mobile support, experimentation, and strong analytics coverage.9.1
- AppcuesA broad onboarding and adoption toolkit for web, iOS, and Android product teams.9.0
WalkMe vs the competition
- WalkMe vs Whatfix
- WalkMe vs Userpilot
- WalkMe vs Appcues
- WalkMe vs Toonimo
- WalkMe vs Apty
- WalkMe vs Chameleon
Compare WalkMe with any tool side by side →
Also Ranked In
WalkMe is ranked in 6 of our directories.
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Reviewed by iTechGuides Editors · Editorial team · Updated Sep 2026
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