WalkMe vs Userpilot

WalkMe9.4Visit Userpilot9.1Visit

Higher score WalkMe #1 in Digital Adoption Platforms 9.4/10 Pricing on request ✓ 7 of 7 features Visit WalkMe

vs

Userpilot #3 in Digital Adoption Platforms 9.1/10 14-day trial Free trial✓ 7 of 7 features Visit Userpilot

• WalkMe fits best

  Large enterprises needing broad digital adoption

• Userpilot fits best

  Teams needing mobile and advanced experimentation

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Side by side

Feature	WalkMe 9.4/10 Visit ↗	Userpilot 9.1/10 Visit ↗
At a glance
Editor score	9.4	9.1
Ranking	#1 in Digital Adoption Platforms	#3 in Digital Adoption Platforms
Best for	Large enterprises needing broad digital adoption	Teams needing mobile and advanced experimentation
Pricing model	Paid	Paid
Starting price	—	$299/mo
Free plan	—	—
Free trial	—	14 days
Deployment	Cloud, Desktop, Mobile, Browser extension	Cloud, Browser extension, Mobile
Platforms	Web, Windows, macOS, iOS, Android, Chrome extension	Web, iOS, Android, Chrome extension
Support	Email, Live chat, Phone, Community, Docs	Email, Live chat, Phone, Docs
Compliance	SOC 2, GDPR, PCI DSS	SOC 2, GDPR, HIPAA, SSO/SAML, 2FA
Integrations	9 integrations	12 integrations
Built for	Mid-market, Enterprise	Small business, Mid-market, Enterprise
Features WalkMe 7/7 · Userpilot 7/7
Product tours	✓	✓
Walkthroughs	✓	✓
Onboarding checklists	✓	✓
No-code builder	✓	✓
Mobile app support	✓	✓
Localization	✓	✓
A/B testing	✓	✓
Our review
Pros	Covers web, desktop, mobile and Chrome extension experiences Combines guidance, automation, analytics, localization and AI authoring Integrates with Salesforce, Jira, ServiceNow, Slack and cloud platforms	Supports web, iOS, Android, Chrome extensions, and API access Combines no-code onboarding, analytics, surveys, and session replay Offers localization, A/B testing, and mobile SDK support
Cons	Pricing is quote-based and requires contact with sales Its wide feature set may require structured rollout planning A/B testing is specified for mobile campaigns	No free plan is available Mobile engagement is unavailable on Starter Starter begins at $299 per month
Our verdict	WalkMe is a digital adoption platform for organizations improving adoption across web, desktop, mobile and enterprise applications. It supports interactive in-app guides, tooltips, notifications, product tours, onboarding checklists,… Read the review →	Userpilot is a product growth platform for SaaS product, UX, marketing, and customer-success teams. It combines a no-code visual builder with product tours, walkthroughs, tooltips, modals, banners, spotlights, embeds, buttons, onboarding… Read the review →

Strengths and trade-offs

• WalkMe — where it wins

  • Covers web, desktop, mobile and Chrome extension experiences
  • Combines guidance, automation, analytics, localization and AI authoring
  • Integrates with Salesforce, Jira, ServiceNow, Slack and cloud platforms

  Where it doesn't

  • Pricing is quote-based and requires contact with sales
  • Its wide feature set may require structured rollout planning
  • A/B testing is specified for mobile campaigns

• Userpilot — where it wins

  • Supports web, iOS, Android, Chrome extensions, and API access
  • Combines no-code onboarding, analytics, surveys, and session replay
  • Offers localization, A/B testing, and mobile SDK support

  Where it doesn't

  • No free plan is available
  • Mobile engagement is unavailable on Starter
  • Starter begins at $299 per month

• WalkMe9.4/10 · Pricing on request

  A broad digital adoption platform for enterprises managing complex software journeys.

  Visit WalkMeFull verdict →
• Userpilot9.1/10 · 14-day trial

  A broad adoption platform with mobile support, experimentation, and strong analytics coverage.

  Visit UserpilotFull verdict →