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Head-to-head · Repair Shop Software

Tekmetric vs NAPA TRACS

  • Updated Oct 2026
  • Both researched from official sources
  • 8 checks side by side
Higher score Tekmetric #1 in Repair Shop Software 8.9/10 Paid ✓ 2 of 6 features Visit Tekmetric
NAPA TRACS #7 in Repair Shop Software 7.7/10 Paid ✓ 6 of 6 features Visit NAPA TRACS

Tekmetric leads on 0 checks, NAPA TRACS on 1, and 7 are even. Who comes out ahead on the 8 yes/no, price and count checks where we have data for both products. The editor score weighs everything else too.

Our verdict

  • Highest scoreTekmetric · 8.9/10
  • Lowest starting priceNAPA TRACS · $109/mo
  • Most featuresNAPA TRACS · 6 of 6

Tekmetric scores higher on our rubric for repair shop software: 8.9 against 7.7 out of 10; our editors rank them #1 and #7.

NAPA TRACS is cheaper to start at $109/mo against $179/mo.

Tekmetric is the better fit for shops wanting comprehensive, affordable core workflows. NAPA TRACS is the better fit for independent shops wanting parts-connected management.

  • Tekmetric fits best

    Shops wanting comprehensive, affordable core workflows

  • NAPA TRACS fits best

    Independent shops wanting parts-connected management

Advertiser disclosure: iTechGuides is reader-supported. Vendors can pay for top positions in our rankings and for a place on other products' pages, and we may earn a commission when you click some links. Bought places stand at the number bought; this page and our disclosure say so. Paying vendors may get a fuller, more detailed review from our editors, and that review can change their score. How we rank.

Side by side

Feature Tekmetric 8.9/10 Visit ↗ NAPA TRACS 7.7/10 Visit ↗
At a glance
Editor score 8.9 7.7
Ranking #1 in Repair Shop Software #7 in Repair Shop Software
Best for Shops wanting comprehensive, affordable core workflows Independent shops wanting parts-connected management
Pricing model Paid Paid
Starting price $179/mo $109/mo (best)
Free plan — —
Free trial — —
Deployment Cloud, Mobile Desktop, Mobile
Platforms Web, iOS, Android Windows, iOS, Android
Support Email, Phone, Live chat, Docs Phone, Email
Integrations 70+ integrations 6 integrations
Built for Small business, Mid-market, Enterprise Small business, Mid-market, Enterprise
Features Tekmetric 2/6 · NAPA TRACS 6/6
Appointment scheduling Not checked yet ✓ (best)
Parts inventory ✓ ✓
Vehicle service history ✓ ✓
Accounting integration Not checked yet ✓ (best)
Customer messaging Not checked yet ✓ (best)
Multi-location support Not checked yet ✓ (best)
Specs
Mobile access Not checked yet Native_app
Our review
Pros
  • Combines repair orders, inspections, approvals, parts, time clocks and invoicing.
  • Supports web, iOS and Android, with multi-shop management.
  • Connects with tools including PartsTech, CARFAX, Slack and QuickBooks.
  • Silver includes estimates, invoices, parts ordering and inventory for $109/month.
  • Schedules appointments and assigns jobs based on technician availability.
  • Mobile app supports VIN scanning and access on iOS and Android.
Cons
  • There is no free plan.
  • Tekmetric does not offer a free trial.
  • Support is not available 24/7.
  • No free plan; Silver starts at $109/month.
  • Unlimited users and two-way texting require Gold Plus at $249/month.
  • Silver lacks Gold's repair information, time clock and advanced reporting.
Our verdict

Repair shops can use Tekmetric to manage work from the repair order through inspections, customer approvals, parts, technician time tracking and invoicing. Its cloud-based platform serves independent shops, mobile mechanics, franchises and…

Read the review →

NAPA TRACS brings estimates, invoicing, parts ordering, scheduling, inventory and customer updates into shop management software for independent auto repair businesses. Shops can use integrated labor times and parts information to prepare…

Read the review →
  1. TekmetricRepair Shop Software 8.9Paid
  2. NAPA TRACSRepair Shop Software 7.7Paid

Strengths and trade-offs

  • Tekmetric — where it wins

    • Combines repair orders, inspections, approvals, parts, time clocks and invoicing.
    • Supports web, iOS and Android, with multi-shop management.
    • Connects with tools including PartsTech, CARFAX, Slack and QuickBooks.

    Where it doesn't

    • There is no free plan.
    • Tekmetric does not offer a free trial.
    • Support is not available 24/7.

  • NAPA TRACS — where it wins

    • Silver includes estimates, invoices, parts ordering and inventory for $109/month.
    • Schedules appointments and assigns jobs based on technician availability.
    • Mobile app supports VIN scanning and access on iOS and Android.

    Where it doesn't

    • No free plan; Silver starts at $109/month.
    • Unlimited users and two-way texting require Gold Plus at $249/month.
    • Silver lacks Gold's repair information, time clock and advanced reporting.

More comparisons

All repair shop software comparisons → · Full ranking →

Reviewed by iTechGuides Editors · Editorial team · Updated Oct 2026

Last updated · How we research and update