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Head-to-head · Repair Shop Software

Shopmonkey vs NAPA TRACS

  • Updated Oct 2026
  • Both researched from official sources
  • 8 checks side by side
Higher score Shopmonkey #2 in Repair Shop Software 8.8/10 Paid ✓ 2 of 6 features Visit Shopmonkey
NAPA TRACS #7 in Repair Shop Software 7.7/10 Paid ✓ 6 of 6 features Visit NAPA TRACS

Shopmonkey leads on 0 checks, NAPA TRACS on 1, and 7 are even. Who comes out ahead on the 8 yes/no, price and count checks where we have data for both products. The editor score weighs everything else too.

Our verdict

  • Highest scoreShopmonkey · 8.8/10
  • Lowest starting priceNAPA TRACS · $109/mo
  • Most featuresNAPA TRACS · 6 of 6

Shopmonkey scores higher on our rubric for repair shop software: 8.8 against 7.7 out of 10; our editors rank them #2 and #7.

NAPA TRACS is cheaper to start at $109/mo against $215/mo.

Shopmonkey is the better fit for growing repair shops managing busy workflows. NAPA TRACS is the better fit for independent shops wanting parts-connected management.

  • Shopmonkey fits best

    Growing repair shops managing busy workflows

  • NAPA TRACS fits best

    Independent shops wanting parts-connected management

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Side by side

Feature Shopmonkey 8.8/10 Visit ↗ NAPA TRACS 7.7/10 Visit ↗
At a glance
Editor score 8.8 7.7
Ranking #2 in Repair Shop Software #7 in Repair Shop Software
Best for Growing repair shops managing busy workflows Independent shops wanting parts-connected management
Pricing model Paid Paid
Starting price $215/mo $109/mo (best)
Free plan — —
Free trial — —
Deployment Cloud, Mobile Desktop, Mobile
Platforms Web, iOS, Android Windows, iOS, Android
Support Email, Live chat, Phone, Docs · 24/7 Phone, Email
Integrations 8 integrations 6 integrations
Built for Small business, Mid-market, Enterprise Small business, Mid-market, Enterprise
Features Shopmonkey 2/6 · NAPA TRACS 6/6
Appointment scheduling Not checked yet ✓ (best)
Parts inventory ✓ ✓
Vehicle service history ✓ ✓
Accounting integration Not checked yet ✓ (best)
Customer messaging Not checked yet ✓ (best)
Multi-location support Not checked yet ✓ (best)
Specs
Mobile access Not checked yet Native_app
Our review
Pros
  • Connects repair orders, estimates, approvals and technician queues
  • Digital inspections support photos, videos, notes and inspection history
  • Parts ordering, inventory, customer messaging and payments sit in one system
  • Silver includes estimates, invoices, parts ordering and inventory for $109/month.
  • Schedules appointments and assigns jobs based on technician availability.
  • Mobile app supports VIN scanning and access on iOS and Android.
Cons
  • No free plan; Basic starts at $239 monthly or $215 monthly with annual billing
  • Clever and Genius cost more, at $399 and $499 monthly, respectively
  • Multi-Shop pricing and its plan features are not specified here
  • No free plan; Silver starts at $109/month.
  • Unlimited users and two-way texting require Gold Plus at $249/month.
  • Silver lacks Gold's repair information, time clock and advanced reporting.
Our verdict

Shopmonkey is cloud-based management software for automotive repair, tire, quick-lube, heavy-duty and multi-location businesses. It brings repair orders, estimates, inspections, customer communication, parts, payments and reporting into…

Read the review →

NAPA TRACS brings estimates, invoicing, parts ordering, scheduling, inventory and customer updates into shop management software for independent auto repair businesses. Shops can use integrated labor times and parts information to prepare…

Read the review →
  1. ShopmonkeyRepair Shop Software 8.8Paid
  2. NAPA TRACSRepair Shop Software 7.7Paid

Strengths and trade-offs

  • Shopmonkey — where it wins

    • Connects repair orders, estimates, approvals and technician queues
    • Digital inspections support photos, videos, notes and inspection history
    • Parts ordering, inventory, customer messaging and payments sit in one system

    Where it doesn't

    • No free plan; Basic starts at $239 monthly or $215 monthly with annual billing
    • Clever and Genius cost more, at $399 and $499 monthly, respectively
    • Multi-Shop pricing and its plan features are not specified here

  • NAPA TRACS — where it wins

    • Silver includes estimates, invoices, parts ordering and inventory for $109/month.
    • Schedules appointments and assigns jobs based on technician availability.
    • Mobile app supports VIN scanning and access on iOS and Android.

    Where it doesn't

    • No free plan; Silver starts at $109/month.
    • Unlimited users and two-way texting require Gold Plus at $249/month.
    • Silver lacks Gold's repair information, time clock and advanced reporting.

More comparisons

All repair shop software comparisons → · Full ranking →

Reviewed by iTechGuides Editors · Editorial team · Updated Oct 2026

Last updated · How we research and update