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Head-to-head · Repair Shop Software

Mitchell 1 Manager SE vs NAPA TRACS

  • Updated Oct 2026
  • Both researched from official sources
  • 7 checks side by side
Higher score Mitchell 1 Manager SE #6 in Repair Shop Software 7.8/10 Pricing on request ✓ 2 of 6 features Visit Mitchell 1
NAPA TRACS #7 in Repair Shop Software 7.7/10 Paid ✓ 6 of 6 features Visit NAPA TRACS

Mitchell 1 Manager SE leads on 0 checks, NAPA TRACS on 0, and 7 are even. Who comes out ahead on the 7 yes/no, price and count checks where we have data for both products. The editor score weighs everything else too.

Our verdict

  • Highest scoreMitchell 1 Manager SE · 7.8/10
  • Most featuresNAPA TRACS · 6 of 6

Mitchell 1 Manager SE scores higher on our rubric for repair shop software: 7.8 against 7.7 out of 10; our editors rank them #6 and #7.

Mitchell 1 Manager SE is the better fit for large shops wanting mature Mitchell workflows. NAPA TRACS is the better fit for independent shops wanting parts-connected management.

  • Mitchell 1 Manager SE fits best

    Large shops wanting mature Mitchell workflows

  • NAPA TRACS fits best

    Independent shops wanting parts-connected management

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Side by side

Feature Mitchell 1 Manager SE 7.8/10 Visit ↗ NAPA TRACS 7.7/10 Visit ↗
At a glance
Editor score 7.8 7.7
Ranking #6 in Repair Shop Software #7 in Repair Shop Software
Best for Large shops wanting mature Mitchell workflows Independent shops wanting parts-connected management
Pricing model Paid Paid
Starting price Pricing on request $109/mo
Free plan Not checked yet —
Free trial — —
Deployment Cloud, Desktop, Mobile Desktop, Mobile
Platforms Web, Windows Windows, iOS, Android
Support Phone, Docs Phone, Email
Integrations 3 integrations 6 integrations
Built for Small business, Mid-market, Enterprise Small business, Mid-market, Enterprise
Features Mitchell 1 Manager SE 2/6 · NAPA TRACS 6/6
Appointment scheduling Not checked yet ✓ (best)
Parts inventory ✓ ✓
Vehicle service history ✓ ✓
Accounting integration Not checked yet ✓ (best)
Customer messaging Not checked yet ✓ (best)
Multi-location support Not checked yet ✓ (best)
Specs
Mobile access Not checked yet Native_app
Our review
Pros
  • Connects repair orders, estimates, invoices and work-in-progress management.
  • Covers digital inspections and customer approvals by secure link or text.
  • Includes parts, labor tracking, scheduling, vehicle history and reporting.
  • Silver includes estimates, invoices, parts ordering and inventory for $109/month.
  • Schedules appointments and assigns jobs based on technician availability.
  • Mobile app supports VIN scanning and access on iOS and Android.
Cons
  • Pricing requires contacting a representative.
  • Windows-based shop installation may not suit web-only operations.
  • 24/7 support is not offered.
  • No free plan; Silver starts at $109/month.
  • Unlimited users and two-way texting require Gold Plus at $249/month.
  • Silver lacks Gold's repair information, time clock and advanced reporting.
Our verdict

Mitchell 1 Manager SE is shop management software for independent automotive repair businesses serving cars and light-duty trucks. It brings repair orders, work in progress, estimates, invoices, revisions and scheduling into a system that…

Read the review →

NAPA TRACS brings estimates, invoicing, parts ordering, scheduling, inventory and customer updates into shop management software for independent auto repair businesses. Shops can use integrated labor times and parts information to prepare…

Read the review →
  1. Mitchell 1 Manager SERepair Shop Software 7.8Pricing on request
  2. NAPA TRACSRepair Shop Software 7.7Paid

Strengths and trade-offs

  • Mitchell 1 Manager SE — where it wins

    • Connects repair orders, estimates, invoices and work-in-progress management.
    • Covers digital inspections and customer approvals by secure link or text.
    • Includes parts, labor tracking, scheduling, vehicle history and reporting.

    Where it doesn't

    • Pricing requires contacting a representative.
    • Windows-based shop installation may not suit web-only operations.
    • 24/7 support is not offered.

  • NAPA TRACS — where it wins

    • Silver includes estimates, invoices, parts ordering and inventory for $109/month.
    • Schedules appointments and assigns jobs based on technician availability.
    • Mobile app supports VIN scanning and access on iOS and Android.

    Where it doesn't

    • No free plan; Silver starts at $109/month.
    • Unlimited users and two-way texting require Gold Plus at $249/month.
    • Silver lacks Gold's repair information, time clock and advanced reporting.
  • Mitchell 1 Manager SE7.8/10 · Pricing on request

    A broad shop-management system for repair orders, inspections, parts and customer approvals.

    Visit Mitchell 1Full verdict →
  • NAPA TRACS7.7/10 · Paid

    Parts-connected shop management with estimates, scheduling, inventory and customer updates.

    Visit NAPA TRACSFull verdict →

More comparisons

All repair shop software comparisons → · Full ranking →

Reviewed by iTechGuides Editors · Editorial team · Updated Oct 2026

Last updated · How we research and update