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Head-to-head · Repair Shop Software

NAPA TRACS vs Shop Boss

  • Updated Oct 2026
  • Both researched from official sources
  • 8 checks side by side
Higher score NAPA TRACS #7 in Repair Shop Software 7.7/10 Paid ✓ 6 of 6 features Visit NAPA TRACS
Shop Boss #8 in Repair Shop Software 7.6/10 Paid ✓ 2 of 6 features Visit Shop Boss

NAPA TRACS leads on 1 check, Shop Boss on 0, and 7 are even. Who comes out ahead on the 8 yes/no, price and count checks where we have data for both products. The editor score weighs everything else too.

Our verdict

  • Highest scoreNAPA TRACS · 7.7/10
  • Lowest starting priceNAPA TRACS · $109/mo
  • Most featuresNAPA TRACS · 6 of 6

NAPA TRACS scores higher on our rubric for repair shop software: 7.7 against 7.6 out of 10; our editors rank them #7 and #8.

NAPA TRACS is cheaper to start at $109/mo against $179/mo.

NAPA TRACS is the better fit for independent shops wanting parts-connected management. Shop Boss is the better fit for small shops prioritizing integrations and reporting.

  • NAPA TRACS fits best

    Independent shops wanting parts-connected management

  • Shop Boss fits best

    Small shops prioritizing integrations and reporting

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Side by side

Feature NAPA TRACS 7.7/10 Visit ↗ Shop Boss 7.6/10 Visit ↗
At a glance
Editor score 7.7 7.6
Ranking #7 in Repair Shop Software #8 in Repair Shop Software
Best for Independent shops wanting parts-connected management Small shops prioritizing integrations and reporting
Pricing model Paid Paid
Starting price $109/mo (best) $179/mo
Free plan — —
Free trial — —
Deployment Desktop, Mobile Cloud
Platforms Windows, iOS, Android Web
Support Phone, Email Email, Live chat, Phone, Tickets, Docs
Integrations 6 integrations 130+ integrations
Built for Small business, Mid-market, Enterprise Small business, Mid-market
Features NAPA TRACS 6/6 · Shop Boss 2/6
Appointment scheduling ✓ (best) Not checked yet
Parts inventory ✓ ✓
Vehicle service history ✓ ✓
Accounting integration ✓ (best) Not checked yet
Customer messaging ✓ (best) Not checked yet
Multi-location support ✓ (best) Not checked yet
Specs
Mobile access Native_app Not checked yet
Our review
Pros
  • Silver includes estimates, invoices, parts ordering and inventory for $109/month.
  • Schedules appointments and assigns jobs based on technician availability.
  • Mobile app supports VIN scanning and access on iOS and Android.
  • Combines repair orders, workflow boards, time clocks and payments
  • Platinum adds digital inspections and business intelligence
  • Supports 130 integrations, including Carfax and 360 Payments
Cons
  • No free plan; Silver starts at $109/month.
  • Unlimited users and two-way texting require Gold Plus at $249/month.
  • Silver lacks Gold's repair information, time clock and advanced reporting.
  • No free plan; annual billing starts at $179 per month
  • Digital inspections and business intelligence require Platinum
  • Online booking and marketing CRM require Premier Plus
Our verdict

NAPA TRACS brings estimates, invoicing, parts ordering, scheduling, inventory and customer updates into shop management software for independent auto repair businesses. Shops can use integrated labor times and parts information to prepare…

Read the review →

Shop Boss is cloud-based, web-accessible management software for independent automotive repair businesses, including single- and multiple-location shops. Its core scope brings repair orders, vehicle lookup and service history, parts and…

Read the review →
  1. NAPA TRACSRepair Shop Software 7.7Paid
  2. Shop BossRepair Shop Software 7.6Paid

Strengths and trade-offs

  • NAPA TRACS — where it wins

    • Silver includes estimates, invoices, parts ordering and inventory for $109/month.
    • Schedules appointments and assigns jobs based on technician availability.
    • Mobile app supports VIN scanning and access on iOS and Android.

    Where it doesn't

    • No free plan; Silver starts at $109/month.
    • Unlimited users and two-way texting require Gold Plus at $249/month.
    • Silver lacks Gold's repair information, time clock and advanced reporting.

  • Shop Boss — where it wins

    • Combines repair orders, workflow boards, time clocks and payments
    • Platinum adds digital inspections and business intelligence
    • Supports 130 integrations, including Carfax and 360 Payments

    Where it doesn't

    • No free plan; annual billing starts at $179 per month
    • Digital inspections and business intelligence require Platinum
    • Online booking and marketing CRM require Premier Plus

More comparisons

All repair shop software comparisons → · Full ranking →

Reviewed by iTechGuides Editors · Editorial team · Updated Oct 2026

Last updated · How we research and update