Fullbay vs NAPA TRACS

Fullbay8.3Visit NAPA TRACS7.7Visit

Higher score Fullbay #4 in Repair Shop Software 8.3/10 Paid ✓ 1 of 6 features Visit Fullbay

vs

NAPA TRACS #7 in Repair Shop Software 7.7/10 Paid ✓ 6 of 6 features Visit NAPA TRACS

• Fullbay fits best

  Fleet and heavy-vehicle repair operations

• NAPA TRACS fits best

  Independent shops wanting parts-connected management

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Side by side

Feature	Fullbay 8.3/10 Visit ↗	NAPA TRACS 7.7/10 Visit ↗
At a glance
Editor score	8.3	7.7
Ranking	#4 in Repair Shop Software	#7 in Repair Shop Software
Best for	Fleet and heavy-vehicle repair operations	Independent shops wanting parts-connected management
Pricing model	Paid	Paid
Starting price	$188/mo	$109/mo (best)
Free plan	—	—
Free trial	—	—
Deployment	Cloud, Browser extension	Desktop, Mobile
Platforms	Web	Windows, iOS, Android
Support	Email, Live chat, Phone	Phone, Email
Integrations	10 integrations	6 integrations
Built for	Small business, Mid-market, Enterprise	Small business, Mid-market, Enterprise
Features Fullbay 1/6 · NAPA TRACS 6/6
Appointment scheduling	Not checked yet	✓ (best)
Parts inventory	✓	✓
Vehicle service history	Not checked yet	✓ (best)
Accounting integration	Not checked yet	✓ (best)
Customer messaging	Not checked yet	✓ (best)
Multi-location support	Not checked yet	✓ (best)
Specs
Mobile access	Not checked yet	Native_app
Our review
Pros	Links preventive-maintenance schedules to automated service orders. Tracks parts, purchase orders, assets and repair costs in one workflow. Pro and Elite add AI documentation and fleet, accounting and repair-data integrations.	Silver includes estimates, invoices, parts ordering and inventory for $109/month. Schedules appointments and assigns jobs based on technician availability. Mobile app supports VIN scanning and access on iOS and Android.
Cons	The $188 monthly starting plan is paid, with no free plan. Its heavy-duty fleet focus may not suit general auto repair shops. No native mobile app is verified; support is not available 24/7.	No free plan; Silver starts at $109/month. Unlimited users and two-way texting require Gold Plus at $249/month. Silver lacks Gold's repair information, time clock and advanced reporting.
Our verdict	Fullbay is cloud-based management software for heavy-duty diesel repair shops and internal fleet maintenance departments. It brings work orders, estimates, invoices, payments, preventive maintenance, parts inventory, asset histories and… Read the review →	NAPA TRACS brings estimates, invoicing, parts ordering, scheduling, inventory and customer updates into shop management software for independent auto repair businesses. Shops can use integrated labor times and parts information to prepare… Read the review →

Strengths and trade-offs

• Fullbay — where it wins

  • Links preventive-maintenance schedules to automated service orders.
  • Tracks parts, purchase orders, assets and repair costs in one workflow.
  • Pro and Elite add AI documentation and fleet, accounting and repair-data integrations.

  Where it doesn't

  • The $188 monthly starting plan is paid, with no free plan.
  • Its heavy-duty fleet focus may not suit general auto repair shops.
  • No native mobile app is verified; support is not available 24/7.

• NAPA TRACS — where it wins

  • Silver includes estimates, invoices, parts ordering and inventory for $109/month.
  • Schedules appointments and assigns jobs based on technician availability.
  • Mobile app supports VIN scanning and access on iOS and Android.

  Where it doesn't

  • No free plan; Silver starts at $109/month.
  • Unlimited users and two-way texting require Gold Plus at $249/month.
  • Silver lacks Gold's repair information, time clock and advanced reporting.

• Fullbay8.3/10 · Paid

  A fleet-focused shop platform for work orders, maintenance, parts and asset histories.

  Visit FullbayFull verdict →
• NAPA TRACS7.7/10 · Paid

  Parts-connected shop management with estimates, scheduling, inventory and customer updates.

  Visit NAPA TRACSFull verdict →