Head-to-head · CPQ Software
SAP CPQ vs ServiceNow CPQ
SAP CPQ leads on 0 checks, ServiceNow CPQ on 0, and 4 are even. Who comes out ahead on the 4 yes/no, price and count checks where we have data for both products. The editor score weighs everything else too.
Our verdict
- Highest scoreSAP CPQ · 8.8/10
SAP CPQ scores higher on our rubric for cpq software: 8.8 against 8.7 out of 10; our editors rank them #6 and #7.
On deployment, ServiceNow CPQ gives you Hybrid where SAP CPQ offers Cloud.
SAP CPQ is the better fit for SAP-centric enterprises with large quotes. ServiceNow CPQ is the better fit for complex omnichannel product configuration.
- SAP CPQ fits best
SAP-centric enterprises with large quotes
- ServiceNow CPQ fits best
Complex omnichannel product configuration
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Side by side
| Feature | SAP CPQ 8.8/10 Visit ↗ | ServiceNow CPQ 8.7/10 Visit ↗ |
|---|---|---|
| At a glance | ||
| Editor score | 8.8 | 8.7 |
| Ranking | #6 in CPQ Software | #7 in CPQ Software |
| Best for | SAP-centric enterprises with large quotes | Complex omnichannel product configuration |
| Pricing model | Paid | Paid |
| Starting price | — | Pricing on request |
| Free plan | — | Not checked yet |
| Free trial | — | — |
| Deployment | Cloud | Cloud, Self-hosted |
| Platforms | Web | Web |
| Support | Docs | Docs |
| Integrations | 6 integrations | 8 integrations |
| Built for | Mid-market, Enterprise | Mid-market, Enterprise |
| Features SAP CPQ 3/3 · ServiceNow CPQ 3/3 | ||
| Configuration rules | ✓ | ✓ |
| Discount approvals | ✓ | ✓ |
| Quote templates | ✓ | ✓ |
| Specs | ||
| Catalog limit | Not checked yet | Not checked yet |
| CRM connectors | Not checked yet | Not checked yet |
| Deployment | Cloud | Hybrid |
| Our review | ||
| Pros |
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| Cons |
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| Our verdict | SAP CPQ is cloud software for sales teams and partners that configure complex products or services, control pricing and discounts, and produce customer-facing quotes and proposals. It suits organizations with detailed offerings, multiple… Read the review → |
ServiceNow CPQ is an enterprise configure-price-quote solution for sales teams, partners, and customers. It supports complex product configuration, dynamic pricing, discounts, quote approvals, lifecycle tracking, customer-ready quote… Read the review → |
Strengths and trade-offs
SAP CPQ — where it wins
- Supports configuration rules, pricing controls, and discount approvals
- Handles quotes with 10,000 lines or more
- Connects quoting with SAP, ERP, CRM, and commerce systems
Where it doesn't
- No free plan is available
- The standard edition requires at least 50 users
- The product is delivered through the web only
ServiceNow CPQ — where it wins
- Detailed attribute and rule-based configuration
- Advanced pricing, discounts, approvals, and quote lifecycle controls
- Integrations across Salesforce, Shopify, commerce, and visualization tools
Where it doesn't
- Pricing requires contact with sales
- Complex administration may require dedicated ownership
- The feature set may exceed simple quoting requirements
- SAP CPQ8.8/10 · Pricing on request
A strong fit for SAP-centered teams handling complex, high-line-count quotes.
Visit SAP CPQFull verdict → - ServiceNow CPQ8.7/10 · Pricing on request
A deep CPQ platform for complex catalogs, pricing logic, approvals, and commerce flows.
Visit ServiceNowFull verdict →
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All CPQ software comparisons → · Full ranking →
Reviewed by iTechGuides Editors · Editorial team · Updated Oct 2026
Last updated · How we research and update




