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Head-to-head · CPQ Software

SAP CPQ vs ServiceNow CPQ

  • Updated Oct 2026
  • Both researched from official sources
  • 4 checks side by side
Higher score SAP CPQ #6 in CPQ Software 8.8/10 Pricing on request ✓ 3 of 3 features Visit SAP CPQ
ServiceNow CPQ #7 in CPQ Software 8.7/10 Pricing on request ✓ 3 of 3 features Visit ServiceNow

SAP CPQ leads on 0 checks, ServiceNow CPQ on 0, and 4 are even. Who comes out ahead on the 4 yes/no, price and count checks where we have data for both products. The editor score weighs everything else too.

Our verdict

  • Highest scoreSAP CPQ · 8.8/10

SAP CPQ scores higher on our rubric for cpq software: 8.8 against 8.7 out of 10; our editors rank them #6 and #7.

On deployment, ServiceNow CPQ gives you Hybrid where SAP CPQ offers Cloud.

SAP CPQ is the better fit for SAP-centric enterprises with large quotes. ServiceNow CPQ is the better fit for complex omnichannel product configuration.

  • SAP CPQ fits best

    SAP-centric enterprises with large quotes

  • ServiceNow CPQ fits best

    Complex omnichannel product configuration

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Side by side

Feature SAP CPQ 8.8/10 Visit ↗ ServiceNow CPQ 8.7/10 Visit ↗
At a glance
Editor score 8.8 8.7
Ranking #6 in CPQ Software #7 in CPQ Software
Best for SAP-centric enterprises with large quotes Complex omnichannel product configuration
Pricing model Paid Paid
Starting price — Pricing on request
Free plan — Not checked yet
Free trial — —
Deployment Cloud Cloud, Self-hosted
Platforms Web Web
Support Docs Docs
Integrations 6 integrations 8 integrations
Built for Mid-market, Enterprise Mid-market, Enterprise
Features SAP CPQ 3/3 · ServiceNow CPQ 3/3
Configuration rules ✓ ✓
Discount approvals ✓ ✓
Quote templates ✓ ✓
Specs
Catalog limit Not checked yet Not checked yet
CRM connectors Not checked yet Not checked yet
Deployment Cloud Hybrid
Our review
Pros
  • Supports configuration rules, pricing controls, and discount approvals
  • Handles quotes with 10,000 lines or more
  • Connects quoting with SAP, ERP, CRM, and commerce systems
  • Detailed attribute and rule-based configuration
  • Advanced pricing, discounts, approvals, and quote lifecycle controls
  • Integrations across Salesforce, Shopify, commerce, and visualization tools
Cons
  • No free plan is available
  • The standard edition requires at least 50 users
  • The product is delivered through the web only
  • Pricing requires contact with sales
  • Complex administration may require dedicated ownership
  • The feature set may exceed simple quoting requirements
Our verdict

SAP CPQ is cloud software for sales teams and partners that configure complex products or services, control pricing and discounts, and produce customer-facing quotes and proposals. It suits organizations with detailed offerings, multiple…

Read the review →

ServiceNow CPQ is an enterprise configure-price-quote solution for sales teams, partners, and customers. It supports complex product configuration, dynamic pricing, discounts, quote approvals, lifecycle tracking, customer-ready quote…

Read the review →
  1. SAP CPQCPQ Software 8.8Pricing on request
  2. ServiceNow CPQCPQ Software 8.7Pricing on request

Strengths and trade-offs

  • SAP CPQ — where it wins

    • Supports configuration rules, pricing controls, and discount approvals
    • Handles quotes with 10,000 lines or more
    • Connects quoting with SAP, ERP, CRM, and commerce systems

    Where it doesn't

    • No free plan is available
    • The standard edition requires at least 50 users
    • The product is delivered through the web only
  • ServiceNow CPQ — where it wins

    • Detailed attribute and rule-based configuration
    • Advanced pricing, discounts, approvals, and quote lifecycle controls
    • Integrations across Salesforce, Shopify, commerce, and visualization tools

    Where it doesn't

    • Pricing requires contact with sales
    • Complex administration may require dedicated ownership
    • The feature set may exceed simple quoting requirements
  • SAP CPQ8.8/10 · Pricing on request

    A strong fit for SAP-centered teams handling complex, high-line-count quotes.

    Visit SAP CPQFull verdict →
  • ServiceNow CPQ8.7/10 · Pricing on request

    A deep CPQ platform for complex catalogs, pricing logic, approvals, and commerce flows.

    Visit ServiceNowFull verdict →

More comparisons

Reviewed by iTechGuides Editors · Editorial team · Updated Oct 2026

Last updated · How we research and update