Reputation vs REVIEWS.io

Reputation8.9Visit REVIEWS.io8.7Visit

Higher score Reputation #3 in Review Management Software 8.9/10 Paid ✓ 3 of 3 features Visit Reputation

vs

REVIEWS.io #5 in Review Management Software 8.7/10 Free plan · 14-day trial Free planFree trial✓ 3 of 3 features Visit REVIEWS.io

• Reputation fits best

  Large organizations needing mobile workflows

• REVIEWS.io fits best

  Businesses wanting a free review platform

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Side by side

Feature	Reputation 8.9/10 Visit ↗	REVIEWS.io 8.7/10 Visit ↗
At a glance
Editor score	8.9	8.7
Ranking	#3 in Review Management Software	#5 in Review Management Software
Best for	Large organizations needing mobile workflows	Businesses wanting a free review platform
Pricing model	Paid	Free plan + paid
Starting price	$80/site/mo	—
Free plan	—	✓ (best)
Free trial	—	14 days
Deployment	Cloud, Mobile	Cloud, Browser extension
Platforms	Web, iOS, Android	Web
Support	Docs	Email, Live chat, Docs
Compliance	SOC 2, ISO 27001, GDPR, HIPAA	GDPR
Integrations	500+ integrations	17 integrations
Built for	Mid-market, Enterprise	Small business, Mid-market, Enterprise
Features Reputation 3/3 · REVIEWS.io 3/3
Monitoring alerts	✓	✓
AI response assistance	✓	✓
Review display widgets	✓	✓
Specs
Review sources	Google, Facebook, Yelp, Tripadvisor, Vitals, Apartment Ratings, and 130+ review websites	REVIEWS.io, Google Local, Trustpilot, ReviewCentre, Houzz, Check-a-Trade, Yelp, Yell.com, Yellow Pages, Cargurus, Cars.com, BBB, Salesforce, Highya, Etsy, TripAdvisor, ProductReview.com.au, Shopify App Store, Sitejabber, Idealo, Billiger.de, Trusted Shops, and custom third-party sites
Request channels	Multichannel	Email_and_sms
Location limit	Not checked yet	Not checked yet
Our review
Pros	Monitors and responds to reviews from multiple sources in one dashboard Supports email and SMS requests, reminders, analytics, and AI drafting Offers web, iOS, Android, API, ticketing, widgets, and industry integrations	Free plan includes 25 review invites per month Supports email, SMS, third-party review collection, and monitoring Wide ecommerce, marketing, helpdesk, and social integrations
Cons	Starts at $80 per location per month with no free plan Advanced surveys and deeper insights require higher-priced plans Enterprise features are designed for organizations with 125+ locations	Free plan is limited to 25 review invites per month API access and AI review replies are limited to Plus Higher invite volumes require progressively higher paid tiers
Our verdict	Reputation is a review and customer feedback platform for multi-location brands. It brings together review monitoring, responses, listings, surveys, messaging, analytics, widgets, ticketing, and review requests. Its industry coverage… Read the review →	REVIEWS.io is a SaaS review management platform for ecommerce merchants, retailers, and teams responsible for marketing, customer experience, or brand reputation. It supports product and company reviews, verified feedback, photo and video… Read the review →

Strengths and trade-offs

• Reputation — where it wins

  • Monitors and responds to reviews from multiple sources in one dashboard
  • Supports email and SMS requests, reminders, analytics, and AI drafting
  • Offers web, iOS, Android, API, ticketing, widgets, and industry integrations

  Where it doesn't

  • Starts at $80 per location per month with no free plan
  • Advanced surveys and deeper insights require higher-priced plans
  • Enterprise features are designed for organizations with 125+ locations

• REVIEWS.io — where it wins

  • Free plan includes 25 review invites per month
  • Supports email, SMS, third-party review collection, and monitoring
  • Wide ecommerce, marketing, helpdesk, and social integrations

  Where it doesn't

  • Free plan is limited to 25 review invites per month
  • API access and AI review replies are limited to Plus
  • Higher invite volumes require progressively higher paid tiers

• Reputation8.9/10 · Paid

  A broad review-management suite for multi-location organizations that need mobile workflows.

  Visit ReputationFull verdict →
• REVIEWS.io8.7/10 · Free plan · 14-day trial

  A broad review platform with a useful free tier for ecommerce teams.

  Visit REVIEWS.ioFull verdict →