Head-to-head · Review Management Software
Reputation vs Yotpo Reviews
Reputation leads on 0 checks, Yotpo Reviews on 2, and 3 are even. Who comes out ahead on the 5 yes/no, price and count checks where we have data for both products. The editor score weighs everything else too.
Our verdict
- Highest scoreReputation · 8.9/10
- Lowest starting priceYotpo Reviews · $15/mo
- Free planonly Yotpo Reviews
- Most featuresReputation · 3 of 3
Reputation scores higher on our rubric for review management software: 8.9 against 8.6 out of 10; our editors rank them #3 and #6.
Yotpo Reviews offers free plan; Reputation doesn't. Yotpo Reviews is cheaper to start at $15/mo against $80/mo.
Reputation is the better fit for large organizations needing mobile workflows. Yotpo Reviews is the better fit for ecommerce brands wanting free review collection.
- Reputation fits best
Large organizations needing mobile workflows
- Yotpo Reviews fits best
Ecommerce brands wanting free review collection
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Side by side
| Feature | Reputation 8.9/10 Visit ↗ | Yotpo Reviews 8.6/10 Visit ↗ |
|---|---|---|
| At a glance | ||
| Editor score | 8.9 | 8.6 |
| Ranking | #3 in Review Management Software | #6 in Review Management Software |
| Best for | Large organizations needing mobile workflows | Ecommerce brands wanting free review collection |
| Pricing model | Paid | Free plan + paid |
| Starting price | $80/site/mo | $15/mo (best) |
| Free plan | — | ✓ (best) |
| Free trial | — | — |
| Deployment | Cloud, Mobile | Cloud |
| Platforms | Web, iOS, Android | Web |
| Support | Docs | Email, Live chat, Docs · 24/7 |
| Compliance | SOC 2, ISO 27001, GDPR, HIPAA | SOC 2, GDPR |
| Integrations | 500+ integrations | 100+ integrations |
| Built for | Mid-market, Enterprise | Small business, Mid-market, Enterprise |
| Features Reputation 3/3 · Yotpo Reviews 0/3 | ||
| Monitoring alerts | ✓ (best) | Not checked yet |
| AI response assistance | ✓ (best) | Not checked yet |
| Review display widgets | ✓ (best) | Not checked yet |
| Specs | ||
| Review sources | Google, Facebook, Yelp, Tripadvisor, Vitals, Apartment Ratings, and 130+ review websites | Not checked yet |
| Request channels | Multichannel | Not checked yet |
| Location limit | Not checked yet | Not checked yet |
| Our review | ||
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| Cons |
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| Our verdict | Reputation is a review and customer feedback platform for multi-location brands. It brings together review monitoring, responses, listings, surveys, messaging, analytics, widgets, ticketing, and review requests. Its industry coverage… Read the review → |
Yotpo Reviews is a customer-review and user-generated-content platform for ecommerce brands. It helps collect product and site reviews through post-purchase email requests and SMS reminders, then display them through widgets, star ratings,… Read the review → |
Strengths and trade-offs
Reputation — where it wins
- Monitors and responds to reviews from multiple sources in one dashboard
- Supports email and SMS requests, reminders, analytics, and AI drafting
- Offers web, iOS, Android, API, ticketing, widgets, and industry integrations
Where it doesn't
- Starts at $80 per location per month with no free plan
- Advanced surveys and deeper insights require higher-priced plans
- Enterprise features are designed for organizations with 125+ locations
Yotpo Reviews — where it wins
- Free plan includes automated requests, moderation, widgets, and analytics
- Collects written, photo, and video reviews through post-purchase requests
- Supports ecommerce integrations, syndication, importing, analytics, and API access
Where it doesn't
- The Free plan supports up to 50 orders per month
- Photo and video reviews begin with the Starter plan
- API and webhook access are reserved for higher-tier plans
- Reputation8.9/10 · Paid
A broad review-management suite for multi-location organizations that need mobile workflows.
Visit ReputationFull verdict → - Yotpo Reviews8.6/10 · Free plan
A focused ecommerce review platform with a free plan and strong collection tools.
Visit Yotpo ReviewsFull verdict →
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Reviewed by iTechGuides Editors · Editorial team · Updated Nov 2026
Last updated · How we research and update