Head-to-head · Review Management Software
Reputation vs Bazaarvoice Ratings & Reviews
Reputation leads on 0 checks, Bazaarvoice Ratings & Reviews on 0, and 4 are even. Who comes out ahead on the 4 yes/no, price and count checks where we have data for both products. The editor score weighs everything else too.
Our verdict
- Highest scoreReputation · 8.9/10
- Most featuresReputation · 3 of 3
Reputation scores higher on our rubric for review management software: 8.9 against 8.5 out of 10; our editors rank them #3 and #7.
Reputation is the better fit for large organizations needing mobile workflows. Bazaarvoice Ratings & Reviews is the better fit for enterprise brands collecting product reviews.
- Reputation fits best
Large organizations needing mobile workflows
- Bazaarvoice Ratings & Reviews fits best
Enterprise brands collecting product reviews
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Side by side
| Feature | Reputation 8.9/10 Visit ↗ | Bazaarvoice Ratings & Reviews 8.5/10 Visit ↗ |
|---|---|---|
| At a glance | ||
| Editor score | 8.9 | 8.5 |
| Ranking | #3 in Review Management Software | #7 in Review Management Software |
| Best for | Large organizations needing mobile workflows | Enterprise brands collecting product reviews |
| Pricing model | Paid | Paid |
| Starting price | $80/site/mo | Pricing on request |
| Free plan | — | Not checked yet |
| Free trial | — | — |
| Deployment | Cloud, Mobile | Cloud |
| Platforms | Web, iOS, Android | Web |
| Support | Docs | Phone, Docs |
| Compliance | SOC 2, ISO 27001, GDPR, HIPAA | ISO 27001, GDPR |
| Integrations | 500+ integrations | 4 integrations |
| Built for | Mid-market, Enterprise | Small business, Mid-market, Enterprise |
| Features Reputation 3/3 · Bazaarvoice Ratings & Reviews 0/3 | ||
| Monitoring alerts | ✓ (best) | Not checked yet |
| AI response assistance | ✓ (best) | Not checked yet |
| Review display widgets | ✓ (best) | Not checked yet |
| Specs | ||
| Review sources | Google, Facebook, Yelp, Tripadvisor, Vitals, Apartment Ratings, and 130+ review websites | Not checked yet |
| Request channels | Multichannel | Not checked yet |
| Location limit | Not checked yet | Not checked yet |
| Our review | ||
| Pros |
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| Cons |
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| Our verdict | Reputation is a review and customer feedback platform for multi-location brands. It brings together review monitoring, responses, listings, surveys, messaging, analytics, widgets, ticketing, and review requests. Its industry coverage… Read the review → |
Bazaarvoice Ratings & Reviews is a product-review platform for brands and retailers that need to collect, manage, display, and distribute customer feedback. It supports web, email, and text-message requests, review authentication and… Read the review → |
Strengths and trade-offs
Reputation — where it wins
- Monitors and responds to reviews from multiple sources in one dashboard
- Supports email and SMS requests, reminders, analytics, and AI drafting
- Offers web, iOS, Android, API, ticketing, widgets, and industry integrations
Where it doesn't
- Starts at $80 per location per month with no free plan
- Advanced surveys and deeper insights require higher-priced plans
- Enterprise features are designed for organizations with 125+ locations
Bazaarvoice Ratings & Reviews — where it wins
- Collects reviews through web, email, and text channels
- Supports moderation, authentication, photos, videos, and responses
- Syndicates reviews across the Bazaarvoice Network with API access
Where it doesn't
- Pricing is sales-led beyond the published annual starting price
- The $6,500 annual starting price limits fit for smaller teams
- API access and custom strategy are reserved for the Enterprise plan
- Reputation8.9/10 · Paid
A broad review-management suite for multi-location organizations that need mobile workflows.
Visit ReputationFull verdict → - Bazaarvoice Ratings & Reviews8.5/10 · Pricing on request
A deep enterprise review platform with sales-led pricing and a high entry cost.
Visit BazaarvoiceFull verdict →
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Reviewed by iTechGuides Editors · Editorial team · Updated Nov 2026
Last updated · How we research and update






