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Head-to-head · Review Management Software

Reputation vs Bazaarvoice Ratings & Reviews

  • Updated Nov 2026
  • Both researched from official sources
  • 4 checks side by side
Higher score Reputation #3 in Review Management Software 8.9/10 Paid ✓ 3 of 3 features Visit Reputation

Reputation leads on 0 checks, Bazaarvoice Ratings & Reviews on 0, and 4 are even. Who comes out ahead on the 4 yes/no, price and count checks where we have data for both products. The editor score weighs everything else too.

Our verdict

  • Highest scoreReputation · 8.9/10
  • Most featuresReputation · 3 of 3

Reputation scores higher on our rubric for review management software: 8.9 against 8.5 out of 10; our editors rank them #3 and #7.

Reputation is the better fit for large organizations needing mobile workflows. Bazaarvoice Ratings & Reviews is the better fit for enterprise brands collecting product reviews.

  • Reputation fits best

    Large organizations needing mobile workflows

  • Bazaarvoice Ratings & Reviews fits best

    Enterprise brands collecting product reviews

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Side by side

Feature Reputation 8.9/10 Visit ↗ Bazaarvoice Ratings & Reviews 8.5/10 Visit ↗
At a glance
Editor score 8.9 8.5
Ranking #3 in Review Management Software #7 in Review Management Software
Best for Large organizations needing mobile workflows Enterprise brands collecting product reviews
Pricing model Paid Paid
Starting price $80/site/mo Pricing on request
Free plan — Not checked yet
Free trial — —
Deployment Cloud, Mobile Cloud
Platforms Web, iOS, Android Web
Support Docs Phone, Docs
Compliance SOC 2, ISO 27001, GDPR, HIPAA ISO 27001, GDPR
Integrations 500+ integrations 4 integrations
Built for Mid-market, Enterprise Small business, Mid-market, Enterprise
Features Reputation 3/3 · Bazaarvoice Ratings & Reviews 0/3
Monitoring alerts ✓ (best) Not checked yet
AI response assistance ✓ (best) Not checked yet
Review display widgets ✓ (best) Not checked yet
Specs
Review sources Google, Facebook, Yelp, Tripadvisor, Vitals, Apartment Ratings, and 130+ review websites Not checked yet
Request channels Multichannel Not checked yet
Location limit Not checked yet Not checked yet
Our review
Pros
  • Monitors and responds to reviews from multiple sources in one dashboard
  • Supports email and SMS requests, reminders, analytics, and AI drafting
  • Offers web, iOS, Android, API, ticketing, widgets, and industry integrations
  • Collects reviews through web, email, and text channels
  • Supports moderation, authentication, photos, videos, and responses
  • Syndicates reviews across the Bazaarvoice Network with API access
Cons
  • Starts at $80 per location per month with no free plan
  • Advanced surveys and deeper insights require higher-priced plans
  • Enterprise features are designed for organizations with 125+ locations
  • Pricing is sales-led beyond the published annual starting price
  • The $6,500 annual starting price limits fit for smaller teams
  • API access and custom strategy are reserved for the Enterprise plan
Our verdict

Reputation is a review and customer feedback platform for multi-location brands. It brings together review monitoring, responses, listings, surveys, messaging, analytics, widgets, ticketing, and review requests. Its industry coverage…

Read the review →

Bazaarvoice Ratings & Reviews is a product-review platform for brands and retailers that need to collect, manage, display, and distribute customer feedback. It supports web, email, and text-message requests, review authentication and…

Read the review →
  1. ReputationReview Management Software 8.9Paid
  2. Bazaarvoice Ratings & ReviewsReview Management Software 8.5Pricing on request

Strengths and trade-offs

  • Reputation — where it wins

    • Monitors and responds to reviews from multiple sources in one dashboard
    • Supports email and SMS requests, reminders, analytics, and AI drafting
    • Offers web, iOS, Android, API, ticketing, widgets, and industry integrations

    Where it doesn't

    • Starts at $80 per location per month with no free plan
    • Advanced surveys and deeper insights require higher-priced plans
    • Enterprise features are designed for organizations with 125+ locations
  • Bazaarvoice Ratings & Reviews — where it wins

    • Collects reviews through web, email, and text channels
    • Supports moderation, authentication, photos, videos, and responses
    • Syndicates reviews across the Bazaarvoice Network with API access

    Where it doesn't

    • Pricing is sales-led beyond the published annual starting price
    • The $6,500 annual starting price limits fit for smaller teams
    • API access and custom strategy are reserved for the Enterprise plan

More comparisons

Reviewed by iTechGuides Editors · Editorial team · Updated Nov 2026

Last updated · How we research and update