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Head-to-head · Review Management Software

Reputation vs GatherUp

  • Updated Nov 2026
  • Both researched from official sources
  • 4 checks side by side
Higher score Reputation #3 in Review Management Software 8.9/10 Paid ✓ 3 of 3 features Visit Reputation
GatherUp #8 in Review Management Software 8.4/10 14-day trial Free trial✓ 3 of 3 features Visit GatherUp

Reputation leads on 0 checks, GatherUp on 0, and 4 are even. Who comes out ahead on the 4 yes/no, price and count checks where we have data for both products. The editor score weighs everything else too.

Our verdict

  • Highest scoreReputation · 8.9/10
  • Free trialonly GatherUp

Reputation scores higher on our rubric for review management software: 8.9 against 8.4 out of 10; our editors rank them #3 and #8.

Reputation is the better fit for large organizations needing mobile workflows. GatherUp is the better fit for businesses needing review defense features.

  • Reputation fits best

    Large organizations needing mobile workflows

  • GatherUp fits best

    Businesses needing review defense features

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Side by side

Feature Reputation 8.9/10 Visit ↗ GatherUp 8.4/10 Visit ↗
At a glance
Editor score 8.9 8.4
Ranking #3 in Review Management Software #8 in Review Management Software
Best for Large organizations needing mobile workflows Businesses needing review defense features
Pricing model Paid Paid
Starting price $80/site/mo —
Free plan — —
Free trial — 14 days
Deployment Cloud, Mobile Cloud
Platforms Web, iOS, Android Web
Support Docs Email, Live chat, Docs
Compliance SOC 2, ISO 27001, GDPR, HIPAA GDPR
Integrations 500+ integrations 500+ integrations
Built for Mid-market, Enterprise Small business, Mid-market, Enterprise
Features Reputation 3/3 · GatherUp 3/3
Monitoring alerts ✓ ✓
AI response assistance ✓ ✓
Review display widgets ✓ ✓
Specs
Review sources Google, Facebook, Yelp, Tripadvisor, Vitals, Apartment Ratings, and 130+ review websites Google, Facebook, Yelp, Glassdoor, OpenTable, Indeed, TripAdvisor, Trustpilot, BBB, WebMD, Cars.com
Request channels Multichannel Multichannel
Location limit Not checked yet 1 locations
Our review
Pros
  • Monitors and responds to reviews from multiple sources in one dashboard
  • Supports email and SMS requests, reminders, analytics, and AI drafting
  • Offers web, iOS, Android, API, ticketing, widgets, and industry integrations
  • Monitors reviews across more than 100 sites
  • Combines email and SMS requests with automated reminders
  • Adds suspicious-review detection, AI replies, and reporting
Cons
  • Starts at $80 per location per month with no free plan
  • Advanced surveys and deeper insights require higher-priced plans
  • Enterprise features are designed for organizations with 125+ locations
  • No free plan; paid access starts at $60 per location monthly
  • Small Business costs $99 monthly for one location
  • SMS marketing and Web-to-Text are excluded from the free trial
Our verdict

Reputation is a review and customer feedback platform for multi-location brands. It brings together review monitoring, responses, listings, surveys, messaging, analytics, widgets, ticketing, and review requests. Its industry coverage…

Read the review →

GatherUp is review management and customer experience software for local businesses, multi-location organizations, and digital agencies. It collects customer feedback through email and SMS, sends automated requests and reminders, monitors…

Read the review →
  1. ReputationReview Management Software 8.9Paid
  2. GatherUpReview Management Software 8.414-day trial

Strengths and trade-offs

  • Reputation — where it wins

    • Monitors and responds to reviews from multiple sources in one dashboard
    • Supports email and SMS requests, reminders, analytics, and AI drafting
    • Offers web, iOS, Android, API, ticketing, widgets, and industry integrations

    Where it doesn't

    • Starts at $80 per location per month with no free plan
    • Advanced surveys and deeper insights require higher-priced plans
    • Enterprise features are designed for organizations with 125+ locations

  • GatherUp — where it wins

    • Monitors reviews across more than 100 sites
    • Combines email and SMS requests with automated reminders
    • Adds suspicious-review detection, AI replies, and reporting

    Where it doesn't

    • No free plan; paid access starts at $60 per location monthly
    • Small Business costs $99 monthly for one location
    • SMS marketing and Web-to-Text are excluded from the free trial

More comparisons

All review management software comparisons → · Full ranking →

Reviewed by iTechGuides Editors · Editorial team · Updated Nov 2026

Last updated · How we research and update