Head-to-head · Review Management Software
Reputation vs HiFiveStar
Reputation leads on 0 checks, HiFiveStar on 2, and 3 are even. Who comes out ahead on the 5 yes/no, price and count checks where we have data for both products. The editor score weighs everything else too.
Our verdict
- Highest scoreReputation · 8.9/10
- Lowest starting priceHiFiveStar · $28/mo
- Free planonly HiFiveStar
- Most featuresReputation · 3 of 3
Reputation scores higher on our rubric for review management software: 8.9 against 5.4 out of 10; our editors rank them #3 and #38.
HiFiveStar offers free plan; Reputation doesn't. HiFiveStar is cheaper to start at $28/mo against $80/mo.
Reputation is the better fit for large organizations needing mobile workflows. HiFiveStar is the better fit for free multi-source review management.
- Reputation fits best
Large organizations needing mobile workflows
- HiFiveStar fits best
Free multi-source review management
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Side by side
| Feature | Reputation 8.9/10 Visit ↗ | HiFiveStar 5.4/10 Visit ↗ |
|---|---|---|
| At a glance | ||
| Editor score | 8.9 | 5.4 |
| Ranking | #3 in Review Management Software | #38 in Review Management Software |
| Best for | Large organizations needing mobile workflows | Free multi-source review management |
| Pricing model | Paid | Free plan + paid |
| Starting price | $80/site/mo | $28/mo (best) |
| Free plan | — | ✓ (best) |
| Free trial | — | — |
| Deployment | Cloud, Mobile | Cloud, Browser extension |
| Platforms | Web, iOS, Android | Web |
| Support | Docs | Email, Live chat, Docs |
| Compliance | SOC 2, ISO 27001, GDPR, HIPAA | GDPR |
| Integrations | 500+ integrations | 43+ integrations |
| Built for | Mid-market, Enterprise | Solo, Small business, Mid-market, Enterprise |
| Features Reputation 3/3 · HiFiveStar 2/3 | ||
| Monitoring alerts | ✓ (best) | Not checked yet |
| AI response assistance | ✓ | ✓ |
| Review display widgets | ✓ | ✓ |
| Specs | ||
| Review sources | Google, Facebook, Yelp, Tripadvisor, Vitals, Apartment Ratings, and 130+ review websites | Google, Facebook, Yelp, TripAdvisor, Booking.com, Airbnb, Expedia, Agoda, Hotels.com, VRBO, Amazon, eBay, Google Shopping, Etsy, AliExpress, Trustpilot, YellowPages, BBB, Foursquare, Zillow, Angi, HomeAdvisor, Thumbtack, CitySearch, Healthgrades, RateMDs, Zocdoc, WebMD, OpenTable, Indeed, Glassdoor, Lawyers.com, Avvo, FindLaw, Houzz, Cars.com, CarGurus, DealerRater, Google Play, Apple App Store, Product Hunt, Capterra, Product Review |
| Request channels | Multichannel | Multichannel |
| Location limit | Not checked yet | 1 locations |
| Our review | ||
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| Our verdict | Reputation is a review and customer feedback platform for multi-location brands. It brings together review monitoring, responses, listings, surveys, messaging, analytics, widgets, ticketing, and review requests. Its industry coverage… Read the review → |
HiFiveStar is review management software for local businesses and multi-location organizations. It brings reviews from platforms such as Google, Facebook, Yelp, TripAdvisor, Booking.com, Airbnb, Amazon, Trustpilot, and many others into a… Read the review → |
Strengths and trade-offs
Reputation — where it wins
- Monitors and responds to reviews from multiple sources in one dashboard
- Supports email and SMS requests, reminders, analytics, and AI drafting
- Offers web, iOS, Android, API, ticketing, widgets, and industry integrations
Where it doesn't
- Starts at $80 per location per month with no free plan
- Advanced surveys and deeper insights require higher-priced plans
- Enterprise features are designed for organizations with 125+ locations
HiFiveStar — where it wins
- Permanent free plan includes monitoring, replies, basic analytics, and email support
- Supports email, SMS, WhatsApp, and QR-code review campaigns
- Connects with 40 named review and commerce platforms
Where it doesn't
- The Forever Free plan is limited to one location
- WhatsApp campaigns start on the Pro plan
- API access and custom integrations start on the Growth plan
- Reputation8.9/10 · Paid
A broad review-management suite for multi-location organizations that need mobile workflows.
Visit ReputationFull verdict → - HiFiveStar5.4/10 · Free plan
A broad review toolkit with a permanent free tier and clear paid-plan gates.
Visit HiFiveStarFull verdict →
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Reviewed by iTechGuides Editors · Editorial team · Updated Nov 2026
Last updated · How we research and update