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Head-to-head · Data Collection Software

Qualtrics vs ArcGIS Survey123

Updated Oct 2026
Both researched from official sources
1 check side by side

Higher score Qualtrics #2 in Data Collection Software 9.3/10 Free plan · 30-day trial Free planFree trial✓ 0 of 3 features Visit Qualtrics

ArcGIS Survey123 #3 in Data Collection Software 9.2/10 Pricing on request · 21-day trial Free trial✓ 0 of 3 features Visit Esri

Qualtrics leads on 1 check, ArcGIS Survey123 on 0, and 0 are even. Who comes out ahead on the 1 yes/no, price and count check where we have data for both products. The editor score weighs everything else too.

Our verdict

Highest scoreQualtrics · 9.3/10
Free planonly Qualtrics
Free trialboth

Qualtrics scores higher on our rubric for data collection software: 9.3 against 9.2 out of 10; our editors rank them #2 and #3.

Qualtrics offers free plan; ArcGIS Survey123 doesn't.

Qualtrics is the better fit for enterprise research and advanced analysis. ArcGIS Survey123 is the better fit for offline, location-based field surveys.

Qualtrics fits best
Enterprise research and advanced analysis
ArcGIS Survey123 fits best
Offline, location-based field surveys

Advertiser disclosure: iTechGuides is reader-supported. Vendors can pay for top positions in our rankings and for a place on other products' pages, and we may earn a commission when you click some links. Bought places stand at the number bought; this page and our disclosure say so. Paying vendors may get a fuller, more detailed review from our editors, and that review can change their score. How we rank.

Side by side

Show only differences

Feature	Qualtrics 9.3/10 Visit ↗	ArcGIS Survey123 9.2/10 Visit ↗
At a glance
Editor score	9.3	9.2
Ranking	#2 in Data Collection Software	#3 in Data Collection Software
Best for	Enterprise research and advanced analysis	Offline, location-based field surveys
Pricing model	Free plan + paid	Paid
Starting price	$420/mo	—
Free plan	✓ (best)	—
Free trial	30 days	21 days
Free trial length	30 days	21 days
Deployment	Cloud	Cloud, Self-hosted, Desktop, Mobile
Platforms	Web	Web, Windows, iOS, Android
Support	Tickets, Community, Docs · 24/7	Community, Docs · 24/7
Compliance	SOC 2, ISO 27001, SSO/SAML, 2FA	ISO 27001, GDPR, HIPAA
Integrations	17 integrations	7 integrations
Built for	Small business, Mid-market, Enterprise	Mid-market, Enterprise
Features Qualtrics 0/3 · ArcGIS Survey123 0/3
Offline collection	Not checked yet	Not checked yet
Mobile apps	Not checked yet	Not checked yet
Branching logic	Not checked yet	Not checked yet
Specs
Monthly submissions	Not checked yet	Not checked yet
Collection channels	Not checked yet	Not checked yet
Export options	Not checked yet	Not checked yet
Our review
Pros	Distributes surveys through email, web, social, QR codes, links, and SMS Combines respondent panels with demographic targeting and quotas Offers statistical analysis, dashboards, and a REST API	Collects offline and synchronizes submissions automatically. Captures GPS, photos, audio, signatures, and barcodes. Connects surveys with ArcGIS maps, dashboards, reports, and webhooks.
Cons	Free plan is limited to 3 active surveys and 500 total responses Free surveys allow up to 30 questions and retain Qualtrics branding Strategic Research starts at $420/month with annual billing	Licensing is through ArcGIS user types, with pricing handled by sales. Contributor and Viewer access is limited to web editing or viewing. Its strongest fit is location-aware field collection within the ArcGIS ecosystem.
Our verdict	Qualtrics is a cloud-based experience-management platform for customer, employee, product, brand, and market research. Its survey tools cover creation, distribution, response collection, analysis, and reporting, with audiences ranging from… Read the review →	ArcGIS Survey123 is Esri’s form-centric tool for designing, distributing, and analyzing surveys, aimed at organizations gathering location-aware data in the field. Government, utilities, infrastructure, and construction teams can collect… Read the review →

QualtricsData Collection Software 9.3Free plan · 30-day trial
A ArcGIS Survey123Data Collection Software 9.2Pricing on request · 21-day trial

Compare the top tools in

Strengths and trade-offs

Qualtrics — where it wins
- Distributes surveys through email, web, social, QR codes, links, and SMS
- Combines respondent panels with demographic targeting and quotas
- Offers statistical analysis, dashboards, and a REST API
Where it doesn't
- Free plan is limited to 3 active surveys and 500 total responses
- Free surveys allow up to 30 questions and retain Qualtrics branding
- Strategic Research starts at $420/month with annual billing
ArcGIS Survey123 — where it wins
- Collects offline and synchronizes submissions automatically.
- Captures GPS, photos, audio, signatures, and barcodes.
- Connects surveys with ArcGIS maps, dashboards, reports, and webhooks.
Where it doesn't
- Licensing is through ArcGIS user types, with pricing handled by sales.
- Contributor and Viewer access is limited to web editing or viewing.
- Its strongest fit is location-aware field collection within the ArcGIS ecosystem.

Qualtrics9.3/10 · Free plan · 30-day trial
A research suite spanning survey distribution, respondent panels, statistical analysis, dashboards, and APIs.
Visit Qualtrics Full verdict →
ArcGIS Survey1239.2/10 · Pricing on request · 21-day trial
A location-aware survey tool for offline field collection tied to ArcGIS.
Visit Esri Full verdict →

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Reviewed by iTechGuides Editors · Editorial team · Updated Oct 2026

Last updated 10 Oct 2026 · How we research and update