SurveyMonkey vs ArcGIS Survey123

SurveyMonkey9.4Visit ASArcGIS Survey1239.2Visit

Higher score SurveyMonkey #1 in Data Collection Software 9.4/10 Free plan Free plan✓ 0 of 3 features Visit SurveyMonkey

vs

AS ArcGIS Survey123 #3 in Data Collection Software 9.2/10 Pricing on request · 21-day trial Free trial✓ 0 of 3 features Visit Esri

• SurveyMonkey fits best

  General-purpose surveys and established research

• ArcGIS Survey123 fits best

  Offline, location-based field surveys

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Side by side

Feature	SurveyMonkey 9.4/10 Visit ↗	ASArcGIS Survey123 9.2/10 Visit ↗
At a glance
Editor score	9.4	9.2
Ranking	#1 in Data Collection Software	#3 in Data Collection Software
Best for	General-purpose surveys and established research	Offline, location-based field surveys
Pricing model	Free plan + paid	Paid
Starting price	—	—
Free plan	✓ (best)	—
Free trial	—	21 days
Deployment	Cloud, Mobile	Cloud, Self-hosted, Desktop, Mobile
Platforms	Web, iOS, Android	Web, Windows, iOS, Android
Support	Email, Live chat, Phone, Docs · 24/7	Community, Docs · 24/7
Compliance	SOC 2, ISO 27001, GDPR, HIPAA, PCI DSS, SSO/SAML, 2FA	ISO 27001, GDPR, HIPAA
Integrations	200+ integrations	7 integrations
Built for	Solo, Small business, Mid-market, Enterprise	Mid-market, Enterprise
Features SurveyMonkey 0/3 · ArcGIS Survey123 0/3
Offline collection	Not checked yet	Not checked yet
Mobile apps	Not checked yet	Not checked yet
Branching logic	Not checked yet	Not checked yet
Specs
Monthly submissions	Not checked yet	Not checked yet
Collection channels	Not checked yet	Not checked yet
Export options	Not checked yet	Not checked yet
Our review
Pros	Build surveys with templates, branching, and question randomization Distribute by web, email, social, embed, and mobile Analyze with charts, AI-assisted analysis, and multiple export formats	Collects offline and synchronizes submissions automatically. Captures GPS, photos, audio, signatures, and barcodes. Connects surveys with ArcGIS maps, dashboards, reports, and webhooks.
Cons	Basic limits surveys to 10 questions and has limited responses Response allowances vary substantially across paid plans SurveyMonkey Audience respondent panels are sold separately	Licensing is through ArcGIS user types, with pricing handled by sales. Contributor and Viewer access is limited to web editing or viewing. Its strongest fit is location-aware field collection within the ArcGIS ecosystem.
Our verdict	SurveyMonkey is an online survey and forms platform for individuals, teams, researchers, marketers, human-resources departments, and enterprises. It supports the main research cycle: create questionnaires with templates and AI assistance,… Read the review →	ArcGIS Survey123 is Esri’s form-centric tool for designing, distributing, and analyzing surveys, aimed at organizations gathering location-aware data in the field. Government, utilities, infrastructure, and construction teams can collect… Read the review →

Strengths and trade-offs

• SurveyMonkey — where it wins

  • Build surveys with templates, branching, and question randomization
  • Distribute by web, email, social, embed, and mobile
  • Analyze with charts, AI-assisted analysis, and multiple export formats

  Where it doesn't

  • Basic limits surveys to 10 questions and has limited responses
  • Response allowances vary substantially across paid plans
  • SurveyMonkey Audience respondent panels are sold separately

• ArcGIS Survey123 — where it wins

  • Collects offline and synchronizes submissions automatically.
  • Captures GPS, photos, audio, signatures, and barcodes.
  • Connects surveys with ArcGIS maps, dashboards, reports, and webhooks.

  Where it doesn't

  • Licensing is through ArcGIS user types, with pricing handled by sales.
  • Contributor and Viewer access is limited to web editing or viewing.
  • Its strongest fit is location-aware field collection within the ArcGIS ecosystem.

• SurveyMonkey9.4/10 · Free plan

  A broad survey toolkit for research teams, with plan-based response limits and analysis tools.

  Visit SurveyMonkeyFull verdict →
• ASArcGIS Survey1239.2/10 · Pricing on request · 21-day trial

  A location-aware survey tool for offline field collection tied to ArcGIS.

  Visit EsriFull verdict →