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Head-to-head · Data Collection Software

ArcGIS Survey123 vs Jotform

  • Updated Oct 2026
  • Both researched from official sources
  • 1 check side by side
Higher score ArcGIS Survey123 #3 in Data Collection Software 9.2/10 Pricing on request · 21-day trial Free trial✓ 0 of 3 features Visit Esri
Jotform #4 in Data Collection Software 9.1/10 Free plan Free plan✓ 0 of 3 features Visit Jotform

ArcGIS Survey123 leads on 0 checks, Jotform on 1, and 0 are even. Who comes out ahead on the 1 yes/no, price and count check where we have data for both products. The editor score weighs everything else too.

Our verdict

  • Highest scoreArcGIS Survey123 · 9.2/10
  • Free planonly Jotform
  • Free trialonly ArcGIS Survey123

ArcGIS Survey123 scores higher on our rubric for data collection software: 9.2 against 9.1 out of 10; our editors rank them #3 and #4.

Jotform offers free plan; ArcGIS Survey123 doesn't.

ArcGIS Survey123 is the better fit for offline, location-based field surveys. Jotform is the better fit for flexible forms, surveys, and mobile collection.

  • ArcGIS Survey123 fits best

    Offline, location-based field surveys

  • Jotform fits best

    Flexible forms, surveys, and mobile collection

Advertiser disclosure: iTechGuides is reader-supported. Vendors can pay for top positions in our rankings and for a place on other products' pages, and we may earn a commission when you click some links. Bought places stand at the number bought; this page and our disclosure say so. Paying vendors may get a fuller, more detailed review from our editors, and that review can change their score. How we rank.

Side by side

Feature ArcGIS Survey123 9.2/10 Visit ↗ Jotform 9.1/10 Visit ↗
At a glance
Editor score 9.2 9.1
Ranking #3 in Data Collection Software #4 in Data Collection Software
Best for Offline, location-based field surveys Flexible forms, surveys, and mobile collection
Pricing model Paid Free plan + paid
Starting price — $39/mo
Free plan — ✓ (best)
Free trial 21 days —
Deployment Cloud, Self-hosted, Desktop, Mobile Cloud, Mobile
Platforms Web, Windows, iOS, Android Web, iOS, Android
Support Community, Docs · 24/7 Tickets, Docs · 24/7
Compliance ISO 27001, GDPR, HIPAA SOC 2, GDPR, HIPAA, PCI DSS, 2FA
Integrations 7 integrations 200+ integrations
Built for Mid-market, Enterprise Solo, Small business, Mid-market, Enterprise
Features ArcGIS Survey123 0/3 · Jotform 0/3
Offline collection Not checked yet Not checked yet
Mobile apps Not checked yet Not checked yet
Branching logic Not checked yet Not checked yet
Specs
Monthly submissions Not checked yet Not checked yet
Collection channels Not checked yet Not checked yet
Export options Not checked yet Not checked yet
Our review
Pros
  • Collects offline and synchronizes submissions automatically.
  • Captures GPS, photos, audio, signatures, and barcodes.
  • Connects surveys with ArcGIS maps, dashboards, reports, and webhooks.
  • 20,000+ templates with conditional logic and drag-and-drop building
  • Offline mobile collection across web, iOS, and Android
  • Payment, signature, quiz, analytics, and embedding features
Cons
  • Licensing is through ArcGIS user types, with pricing handled by sales.
  • Contributor and Viewer access is limited to web editing or viewing.
  • Its strongest fit is location-aware field collection within the ArcGIS ecosystem.
  • Starter limits users to five active forms and keeps Jotform branding
  • Paid plans have no separate trial period
  • Advanced capacity requires higher-priced tiers or Enterprise
Our verdict

ArcGIS Survey123 is Esri’s form-centric tool for designing, distributing, and analyzing surveys, aimed at organizations gathering location-aware data in the field. Government, utilities, infrastructure, and construction teams can collect…

Read the review →

Jotform is a no-code form builder for individuals, small businesses, nonprofits, schools, healthcare providers, government organizations, and enterprises. Its drag-and-drop editor supports forms, surveys, quizzes, file uploads, electronic…

Read the review →
  1. ArcGIS Survey123Data Collection Software 9.2Pricing on request · 21-day trial
  2. JotformData Collection Software 9.1Free plan

Strengths and trade-offs

  • ArcGIS Survey123 — where it wins

    • Collects offline and synchronizes submissions automatically.
    • Captures GPS, photos, audio, signatures, and barcodes.
    • Connects surveys with ArcGIS maps, dashboards, reports, and webhooks.

    Where it doesn't

    • Licensing is through ArcGIS user types, with pricing handled by sales.
    • Contributor and Viewer access is limited to web editing or viewing.
    • Its strongest fit is location-aware field collection within the ArcGIS ecosystem.
  • Jotform — where it wins

    • 20,000+ templates with conditional logic and drag-and-drop building
    • Offline mobile collection across web, iOS, and Android
    • Payment, signature, quiz, analytics, and embedding features

    Where it doesn't

    • Starter limits users to five active forms and keeps Jotform branding
    • Paid plans have no separate trial period
    • Advanced capacity requires higher-priced tiers or Enterprise
  • ArcGIS Survey1239.2/10 · Pricing on request · 21-day trial

    A location-aware survey tool for offline field collection tied to ArcGIS.

    Visit EsriFull verdict →
  • Jotform9.1/10 · Free plan

    A broad form platform with offline mobile capture, payments, and 200 integrations.

    Visit JotformFull verdict →

More comparisons

Reviewed by iTechGuides Editors · Editorial team · Updated Oct 2026

Last updated · How we research and update