Primero vs QG Case

Primero8.9Visit QG Case8.6Visit

Higher score Primero #5 in Nonprofit Case Management Software 8.9/10 Free plan Free plan✓ 0 of 5 features Visit Primero

vs

QG Case #8 in Nonprofit Case Management Software 8.6/10 30-day trial Free trial✓ 4 of 5 features Visit QG Case

• Primero fits best

  Organizations wanting open-source deployment flexibility

• QG Case fits best

  Agencies needing affordable structured case tracking

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Side by side

Feature	Primero 8.9/10 Visit ↗	QG Case 8.6/10 Visit ↗
At a glance
Editor score	8.9	8.6
Ranking	#5 in Nonprofit Case Management Software	#8 in Nonprofit Case Management Software
Best for	Organizations wanting open-source deployment flexibility	Agencies needing affordable structured case tracking
Pricing model	Free plan + paid	Paid
Starting price	$8,250/yr	$75/user/mo
Free plan	✓ (best)	—
Free trial	—	30 days
Deployment	Cloud, Self-hosted	Cloud
Platforms	Web	Web
Integrations	2 integrations	3 integrations
Features Primero 0/5 · QG Case 4/5
Custom intake forms	Not checked yet	✓ (best)
Service plan tracking	Not checked yet	✓ (best)
Referral tracking	Not checked yet	✓ (best)
Outcome tracking	Not checked yet	✓ (best)
Client portal	Not checked yet	Not checked yet
Specs
Mobile access	Not checked yet	Browser
Our review
Pros	Open-source self-hosting with a free DIY tier Configurable intake, workflows, fields, and role-based access Offline-capable access plus audit logs, reports, and dashboards	Tracks intake, care plans, referrals, outcomes, and case closure Configurable workflows, fields, and program measures API integrations, dashboards, analytics exports, and audit logging
Cons	Managed tiers start at $8,250 per year Hybrid deployment costs $25,000 for setup and year one DIY deployment requires self-management and community support	Case Essentials includes a monthly platform fee Mobile access is browser-based No free plan is available
Our verdict	Primero is an open-source information management platform for social services, humanitarian organizations, and public-sector protection programs. It supports child protection, gender-based violence case management, incident monitoring, and… Read the review →	QG Case is case management software for nonprofits, community-based organizations, violence intervention programs, and complex care teams. It brings intake and eligibility, client profiles, caseload management, care plans, notes,… Read the review →

Strengths and trade-offs

• Primero — where it wins

  • Open-source self-hosting with a free DIY tier
  • Configurable intake, workflows, fields, and role-based access
  • Offline-capable access plus audit logs, reports, and dashboards

  Where it doesn't

  • Managed tiers start at $8,250 per year
  • Hybrid deployment costs $25,000 for setup and year one
  • DIY deployment requires self-management and community support

• QG Case — where it wins

  • Tracks intake, care plans, referrals, outcomes, and case closure
  • Configurable workflows, fields, and program measures
  • API integrations, dashboards, analytics exports, and audit logging

  Where it doesn't

  • Case Essentials includes a monthly platform fee
  • Mobile access is browser-based
  • No free plan is available

• Primero8.9/10 · Free plan

  Flexible case management with DIY, SaaS, and hybrid deployment options.

  Visit PrimeroFull verdict →
• QG Case8.6/10 · 30-day trial

  A configurable case platform with core nonprofit workflows and API access.

  Visit QG CaseFull verdict →