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Head-to-head · Nonprofit Case Management Software

CaseWorthy vs Primero

  • Updated Oct 2026
  • Both researched from official sources
  • 1 check side by side
Higher score CaseWorthy #1 in Nonprofit Case Management Software 9.4/10 Pricing on request ✓ 0 of 5 features Visit CaseWorthy
Primero #5 in Nonprofit Case Management Software 8.9/10 Free plan Free plan✓ 0 of 5 features Visit Primero

CaseWorthy leads on 0 checks, Primero on 0, and 1 is even. Who comes out ahead on the 1 yes/no, price and count check where we have data for both products. The editor score weighs everything else too.

Our verdict

  • Highest scoreCaseWorthy · 9.4/10
  • Free planonly Primero

CaseWorthy scores higher on our rubric for nonprofit case management software: 9.4 against 8.9 out of 10; our editors rank them #1 and #5.

CaseWorthy is the better fit for complex, configurable nonprofit case programs. Primero is the better fit for organizations wanting open-source deployment flexibility.

  • CaseWorthy fits best

    Complex, configurable nonprofit case programs

  • Primero fits best

    Organizations wanting open-source deployment flexibility

Advertiser disclosure: iTechGuides is reader-supported. Vendors can pay for top positions in our rankings and for a place on other products' pages, and we may earn a commission when you click some links. Bought places stand at the number bought; this page and our disclosure say so. Paying vendors may get a fuller, more detailed review from our editors, and that review can change their score. How we rank.

Side by side

Feature CaseWorthy 9.4/10 Visit ↗ Primero 8.9/10 Visit ↗
At a glance
Editor score 9.4 8.9
Ranking #1 in Nonprofit Case Management Software #5 in Nonprofit Case Management Software
Best for Complex, configurable nonprofit case programs Organizations wanting open-source deployment flexibility
Pricing model Paid Free plan + paid
Starting price Pricing on request $8,250/yr
Free plan Not checked yet ✓ (best)
Free trial — —
Deployment Cloud, Mobile Cloud, Self-hosted
Platforms Web, iOS, Android Web
Integrations 10 integrations 2 integrations
Features CaseWorthy 0/5 · Primero 0/5
Custom intake forms Not checked yet Not checked yet
Service plan tracking Not checked yet Not checked yet
Referral tracking Not checked yet Not checked yet
Outcome tracking Not checked yet Not checked yet
Client portal Not checked yet Not checked yet
Specs
Mobile access Not checked yet Not checked yet
Our review
Pros
  • Configurable intake, assessments, workflows, service plans, and referrals
  • Audit logs, dashboards, analytics, and custom reporting support oversight
  • Web, iOS, Android, portals, APIs, and integrations support varied programs
  • Open-source self-hosting with a free DIY tier
  • Configurable intake, workflows, fields, and role-based access
  • Offline-capable access plus audit logs, reports, and dashboards
Cons
  • Pricing requires contacting sales and is identified in customer order forms
  • Mobile apps apply to selected ServTracker services, not necessarily every module
  • Cloud deployment may not suit organizations seeking open-source software
  • Managed tiers start at $8,250 per year
  • Hybrid deployment costs $25,000 for setup and year one
  • DIY deployment requires self-management and community support
Our verdict

CaseWorthy is a cloud-based case and program management platform for nonprofit organizations, government agencies, and community-based human services providers. It brings client and program data together across intake, assessments, service…

Read the review →

Primero is an open-source information management platform for social services, humanitarian organizations, and public-sector protection programs. It supports child protection, gender-based violence case management, incident monitoring, and…

Read the review →
  1. CaseWorthyNonprofit Case Management Software 9.4Pricing on request
  2. PrimeroNonprofit Case Management Software 8.9Free plan

Strengths and trade-offs

  • CaseWorthy — where it wins

    • Configurable intake, assessments, workflows, service plans, and referrals
    • Audit logs, dashboards, analytics, and custom reporting support oversight
    • Web, iOS, Android, portals, APIs, and integrations support varied programs

    Where it doesn't

    • Pricing requires contacting sales and is identified in customer order forms
    • Mobile apps apply to selected ServTracker services, not necessarily every module
    • Cloud deployment may not suit organizations seeking open-source software

  • Primero — where it wins

    • Open-source self-hosting with a free DIY tier
    • Configurable intake, workflows, fields, and role-based access
    • Offline-capable access plus audit logs, reports, and dashboards

    Where it doesn't

    • Managed tiers start at $8,250 per year
    • Hybrid deployment costs $25,000 for setup and year one
    • DIY deployment requires self-management and community support

More comparisons

All nonprofit case management software comparisons → · Full ranking →

Reviewed by iTechGuides Editors · Editorial team · Updated Oct 2026

Last updated · How we research and update