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Head-to-head · Remote Monitoring and Maintenance Software

ConnectWise RMM vs MSP360 RMM

  • Updated Oct 2026
  • Both researched from official sources
  • 2 checks side by side
Higher score ConnectWise RMM #6 in Remote Monitoring and Maintenance Software 8.4/10 Pricing on request ✓ 1 of 4 features Visit ConnectWise
MSP360 RMM #8 in Remote Monitoring and Maintenance Software 8.2/10 Free plan · paid from $1.75/mo · 15-day trial Free plan✓ 1 of 4 features Visit MSP360

ConnectWise RMM leads on 0 checks, MSP360 RMM on 1, and 1 is even. Who comes out ahead on the 2 yes/no, price and count checks where we have data for both products. The editor score weighs everything else too.

Our verdict

  • Highest scoreConnectWise RMM · 8.4/10
  • Free planonly MSP360 RMM

ConnectWise RMM scores higher on our rubric for remote monitoring and maintenance software: 8.4 against 8.2 out of 10; our editors rank them #6 and #8.

MSP360 RMM offers free plan; ConnectWise RMM doesn't publish it.

ConnectWise RMM is the better fit for IT teams managing multiple customer environments. MSP360 RMM is the better fit for budget-conscious MSPs and IT teams.

  • ConnectWise RMM fits best

    IT teams managing multiple customer environments

  • MSP360 RMM fits best

    Budget-conscious MSPs and IT teams

Advertiser disclosure: iTechGuides is reader-supported. We may earn a commission when you click some links. How we rank.

Side by side

Feature ConnectWise RMM 8.4/10 Visit ↗ MSP360 RMM 8.2/10 Visit ↗
At a glance
Editor score 8.4 8.2
Ranking #6 in Remote Monitoring and Maintenance Software #8 in Remote Monitoring and Maintenance Software
Best for IT teams managing multiple customer environments Budget-conscious MSPs and IT teams
Pricing model Paid Free plan + paid
Starting price Not published Not published
Free plan Not published ✓ (best)
Free trial — —
Deployment Cloud Cloud
Platforms Web Web, Windows, macOS, Linux, iOS, Android
Support Email, Live chat, Phone, Tickets, Community, Docs · 24/7 Phone, Tickets, Docs · 24/7
Compliance SOC 2 GDPR, 2FA
Integrations 5 integrations 3 integrations
Built for Small business, Mid-market, Enterprise Small business, Mid-market, Enterprise
Features ConnectWise RMM 1/4 · MSP360 RMM 1/4
Patch management ✓ ✓
Remote access Not published Not published
Scripting & automation Not published Not published
Mobile device management Not published Not published
Specs
Supported endpoints Not published Not published
Deployment options Not published Not published
Our review
Pros
  • Monitors Windows, Mac and Linux endpoints
  • Automates OS and third-party application patching
  • Combines scripting, alerting and automated remediation
  • Community Edition covers up to 50 endpoints with no time limit.
  • Paid RMM includes monitoring, patching, scripting, remote access, and ticketing.
  • Manages Windows, macOS, and Linux and integrates with ConnectWise PSA and HaloPSA.
Cons
  • Cloud deployment may not suit teams seeking on-premises RMM
  • Intune integration and network management start with Pro
  • ScreenConnect Remote Support is included in Premium
  • Community Edition is available exclusively to MSPs.
  • Paid plan pricing is per endpoint, so costs rise with endpoint count.
  • PSA integrations are limited to ConnectWise PSA and HaloPSA.
Our verdict

ConnectWise RMM is a cloud-based remote monitoring and management platform for managed service providers and IT teams. It brings endpoint and network monitoring, patching, unattended ScreenConnect access, scripting, alerting, remediation,…

Read the review →

MSP360 RMM is a cloud-based remote monitoring and management platform for managed service providers and IT departments. From a centralized web console, teams can monitor endpoint performance, receive alerts, patch operating systems and…

Read the review →
  1. ConnectWise RMMRemote Monitoring and Maintenance Software 8.4Pricing on request
  2. MSP360 RMMRemote Monitoring and Maintenance Software 8.2Free plan · paid from $1.75/mo · 15-day trial

Strengths and trade-offs

  • ConnectWise RMM — where it wins

    • Monitors Windows, Mac and Linux endpoints
    • Automates OS and third-party application patching
    • Combines scripting, alerting and automated remediation

    Where it doesn't

    • Cloud deployment may not suit teams seeking on-premises RMM
    • Intune integration and network management start with Pro
    • ScreenConnect Remote Support is included in Premium

  • MSP360 RMM — where it wins

    • Community Edition covers up to 50 endpoints with no time limit.
    • Paid RMM includes monitoring, patching, scripting, remote access, and ticketing.
    • Manages Windows, macOS, and Linux and integrates with ConnectWise PSA and HaloPSA.

    Where it doesn't

    • Community Edition is available exclusively to MSPs.
    • Paid plan pricing is per endpoint, so costs rise with endpoint count.
    • PSA integrations are limited to ConnectWise PSA and HaloPSA.
  • ConnectWise RMM8.4/10 · Pricing on request

    A cloud RMM suite pairing patching, remote access, scripting and remediation.

    Visit ConnectWiseFull verdict →
  • MSP360 RMM8.2/10 · Free plan · paid from $1.75/mo · 15-day trial

    Broad RMM essentials with a free MSP edition and paid pricing per endpoint.

    Visit MSP360Full verdict →

More comparisons

All remote monitoring and maintenance software comparisons → · Full ranking →

Reviewed by iTechGuides Editors · Editorial team · Updated Oct 2026

Last updated · How we research and update