Atera vs MSP360 RMM

AAtera8.8Visit MSP360 RMM8.2Visit

Higher score A Atera #3 in Remote Monitoring and Maintenance Software 8.8/10 30-day trial Free trial✓ 1 of 4 features Visit Atera

vs

MSP360 RMM #8 in Remote Monitoring and Maintenance Software 8.2/10 Free plan · 15-day trial Free planFree trial✓ 1 of 4 features Visit MSP360

• Atera fits best

  Cloud-first IT teams needing RMM and helpdesk

• MSP360 RMM fits best

  Budget-conscious MSPs and IT teams

Advertiser disclosure: iTechGuides is reader-supported. Vendors can pay for top positions in our rankings and for a place on other products' pages, and we may earn a commission when you click some links. Bought places stand at the number bought; this page and our disclosure say so. Paying vendors may get a fuller, more detailed review from our editors, and that review can change their score. How we rank.

Side by side

Feature	AAtera 8.8/10 Visit ↗	MSP360 RMM 8.2/10 Visit ↗
At a glance
Editor score	8.8	8.2
Ranking	#3 in Remote Monitoring and Maintenance Software	#8 in Remote Monitoring and Maintenance Software
Best for	Cloud-first IT teams needing RMM and helpdesk	Budget-conscious MSPs and IT teams
Pricing model	Paid	Free plan + paid
Starting price	—	$1.75/device/mo
Free plan	—	✓ (best)
Free trial	30 days	15 days
Free trial length	30 days · no card needed	15 days · no card needed
Deployment	Cloud, Mobile	Cloud
Platforms	Web, iOS, Android	Web, Windows, macOS, Linux, iOS, Android
Support	Email, Live chat, Docs · 24/7	Phone, Tickets, Docs · 24/7
Compliance	SOC 2, ISO 27001, GDPR, HIPAA, SSO/SAML	GDPR, 2FA
Integrations	13 integrations	3 integrations
Built for	Small business, Mid-market, Enterprise	Small business, Mid-market, Enterprise
Features Atera 1/4 · MSP360 RMM 1/4
Patch management	✓	✓
Remote access	Not checked yet	Not checked yet
Scripting & automation	Not checked yet	Not checked yet
Mobile device management	Not checked yet	Not checked yet
Specs
Supported endpoints	Not checked yet	Not checked yet
Deployment options	Not checked yet	Not checked yet
Our review
Pros	Combines monitoring, patching, scripting, remote access and ticketing Supports Windows, macOS and Linux, with web and mobile access Unlimited managed endpoints and integrations with IT and business tools	Community Edition covers up to 50 endpoints with no time limit. Paid RMM includes monitoring, patching, scripting, remote access, and ticketing. Manages Windows, macOS, and Linux and integrates with ConnectWise PSA and HaloPSA.
Cons	No free plan; the trial lasts 30 days Plan names and features vary across MSP and IT department offerings Paid plan pricing can be difficult to compare across those offerings	Community Edition is available exclusively to MSPs. Paid plan pricing is per endpoint, so costs rise with endpoint count. PSA integrations are limited to ConnectWise PSA and HaloPSA.
Our verdict	Atera brings remote monitoring and management together with helpdesk capabilities for managed service providers and internal IT departments. Its core toolkit covers endpoint alerts, remote management, patching, scripting, software… Read the review →	MSP360 RMM is a cloud-based remote monitoring and management platform for managed service providers and IT departments. From a centralized web console, teams can monitor endpoint performance, receive alerts, patch operating systems and… Read the review →

Strengths and trade-offs

• Atera — where it wins

  • Combines monitoring, patching, scripting, remote access and ticketing
  • Supports Windows, macOS and Linux, with web and mobile access
  • Unlimited managed endpoints and integrations with IT and business tools

  Where it doesn't

  • No free plan; the trial lasts 30 days
  • Plan names and features vary across MSP and IT department offerings
  • Paid plan pricing can be difficult to compare across those offerings

• MSP360 RMM — where it wins

  • Community Edition covers up to 50 endpoints with no time limit.
  • Paid RMM includes monitoring, patching, scripting, remote access, and ticketing.
  • Manages Windows, macOS, and Linux and integrates with ConnectWise PSA and HaloPSA.

  Where it doesn't

  • Community Edition is available exclusively to MSPs.
  • Paid plan pricing is per endpoint, so costs rise with endpoint count.
  • PSA integrations are limited to ConnectWise PSA and HaloPSA.

• AAtera8.8/10 · 30-day trial

  A cloud RMM platform that combines endpoint management with helpdesk and asset tools.

  Visit AteraFull verdict →
• MSP360 RMM8.2/10 · Free plan · 15-day trial

  Broad RMM essentials with a free MSP edition and paid pricing per endpoint.

  Visit MSP360Full verdict →