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Head-to-head · Remote Monitoring and Maintenance Software

ConnectWise RMM vs MSP360 RMM

  • Updated Oct 2026
  • Both researched from official sources
  • 2 checks side by side
Higher score ConnectWise RMM #6 in Remote Monitoring and Maintenance Software 8.4/10 Pricing on request ✓ 1 of 4 features Visit ConnectWise
MSP360 RMM #8 in Remote Monitoring and Maintenance Software 8.2/10 Free plan · 15-day trial Free planFree trial✓ 1 of 4 features Visit MSP360

ConnectWise RMM leads on 0 checks, MSP360 RMM on 0, and 2 are even. Who comes out ahead on the 2 yes/no, price and count checks where we have data for both products. The editor score weighs everything else too.

Our verdict

  • Highest scoreConnectWise RMM · 8.4/10
  • Free planonly MSP360 RMM
  • Free trialonly MSP360 RMM

ConnectWise RMM scores higher on our rubric for remote monitoring and maintenance software: 8.4 against 8.2 out of 10; our editors rank them #6 and #8.

ConnectWise RMM is the better fit for IT teams managing multiple customer environments. MSP360 RMM is the better fit for budget-conscious MSPs and IT teams.

  • ConnectWise RMM fits best

    IT teams managing multiple customer environments

  • MSP360 RMM fits best

    Budget-conscious MSPs and IT teams

Advertiser disclosure: iTechGuides is reader-supported. Vendors can pay for top positions in our rankings and for a place on other products' pages, and we may earn a commission when you click some links. Bought places stand at the number bought; this page and our disclosure say so. Paying vendors may get a fuller, more detailed review from our editors, and that review can change their score. How we rank.

Side by side

Feature ConnectWise RMM 8.4/10 Visit ↗ MSP360 RMM 8.2/10 Visit ↗
At a glance
Editor score 8.4 8.2
Ranking #6 in Remote Monitoring and Maintenance Software #8 in Remote Monitoring and Maintenance Software
Best for IT teams managing multiple customer environments Budget-conscious MSPs and IT teams
Pricing model Paid Free plan + paid
Starting price — $1.75/device/mo
Free plan Not checked yet ✓ (best)
Free trial — 15 days
Deployment Cloud Cloud
Platforms Web Web, Windows, macOS, Linux, iOS, Android
Support Email, Live chat, Phone, Tickets, Community, Docs · 24/7 Phone, Tickets, Docs · 24/7
Compliance SOC 2 GDPR, 2FA
Integrations 5 integrations 3 integrations
Built for Small business, Mid-market, Enterprise Small business, Mid-market, Enterprise
Features ConnectWise RMM 1/4 · MSP360 RMM 1/4
Patch management ✓ ✓
Remote access Not checked yet Not checked yet
Scripting & automation Not checked yet Not checked yet
Mobile device management Not checked yet Not checked yet
Specs
Supported endpoints Not checked yet Not checked yet
Deployment options Not checked yet Not checked yet
Our review
Pros
  • Monitors Windows, Mac and Linux endpoints
  • Automates OS and third-party application patching
  • Combines scripting, alerting and automated remediation
  • Community Edition covers up to 50 endpoints with no time limit.
  • Paid RMM includes monitoring, patching, scripting, remote access, and ticketing.
  • Manages Windows, macOS, and Linux and integrates with ConnectWise PSA and HaloPSA.
Cons
  • Cloud deployment may not suit teams seeking on-premises RMM
  • Intune integration and network management start with Pro
  • ScreenConnect Remote Support is included in Premium
  • Community Edition is available exclusively to MSPs.
  • Paid plan pricing is per endpoint, so costs rise with endpoint count.
  • PSA integrations are limited to ConnectWise PSA and HaloPSA.
Our verdict

ConnectWise RMM is a cloud-based remote monitoring and management platform for managed service providers and IT teams. It brings endpoint and network monitoring, patching, unattended ScreenConnect access, scripting, alerting, remediation,…

Read the review →

MSP360 RMM is a cloud-based remote monitoring and management platform for managed service providers and IT departments. From a centralized web console, teams can monitor endpoint performance, receive alerts, patch operating systems and…

Read the review →
  1. ConnectWise RMMRemote Monitoring and Maintenance Software 8.4Pricing on request
  2. MSP360 RMMRemote Monitoring and Maintenance Software 8.2Free plan · 15-day trial

Strengths and trade-offs

  • ConnectWise RMM — where it wins

    • Monitors Windows, Mac and Linux endpoints
    • Automates OS and third-party application patching
    • Combines scripting, alerting and automated remediation

    Where it doesn't

    • Cloud deployment may not suit teams seeking on-premises RMM
    • Intune integration and network management start with Pro
    • ScreenConnect Remote Support is included in Premium

  • MSP360 RMM — where it wins

    • Community Edition covers up to 50 endpoints with no time limit.
    • Paid RMM includes monitoring, patching, scripting, remote access, and ticketing.
    • Manages Windows, macOS, and Linux and integrates with ConnectWise PSA and HaloPSA.

    Where it doesn't

    • Community Edition is available exclusively to MSPs.
    • Paid plan pricing is per endpoint, so costs rise with endpoint count.
    • PSA integrations are limited to ConnectWise PSA and HaloPSA.

More comparisons

All remote monitoring and maintenance software comparisons → · Full ranking →

Reviewed by iTechGuides Editors · Editorial team · Updated Oct 2026

Last updated · How we research and update