MSP360 RMM
MSP360 RMM: A low-cost RMM with ticketing, patching, remote access, and a free community edition. Ranked #13 of 40 in Remote Monitoring and Management Software by our editors (7.9/10); pricing: Free plan · 15-day trial; best for MSPs needing low-cost RMM with ticketing.
At a glance
- Editor score7.9 / 10
- PricingFree plan · 15-day trial
- Best forMSPs needing low-cost RMM with ticketing
- Free planYes
- Paid from$1.75/device/mo
- Multi-tenant managementYes
- Founded2011 · Pittsburgh, Pennsylvania, United States
- Facts checked20 Sep 2026
Where it wins
- Community Edition covers up to 50 endpoints with no time limit
- $1.75 per endpoint/month adds patching, ticketing, and remote access
- Supports Windows, macOS, Linux, SNMP, PSA integrations, and an API
Where it doesn't
- Community Edition is available exclusively to MSPs
- The Community Edition is limited to 50 endpoints
- Its broad toolset may exceed the needs of teams wanting monitoring only
Our verdict on MSP360 RMM
MSP360 RMM is a cloud-based remote monitoring and management service for managed service providers and IT departments. It centralizes Windows, macOS, and Linux endpoint management in a web console, with real-time performance monitoring, custom alerts, patch management, software deployment, scripting, remote access, ticketing, reporting, antivirus monitoring, and SNMP monitoring. It is suited to MSPs and internal IT teams that want endpoint operations and service workflows in one product.
Pricing is structured around a free Community Edition and a paid RMM plan. The Community Edition includes the full RMM toolset, supports up to 50 endpoints, allows multiple administrators, has no time limit, and requires no credit card. It is available exclusively to MSPs. The paid RMM plan costs $1.75 per endpoint per month with monthly billing. Its listed capabilities include endpoint monitoring, operating-system and software patching, a script library, web-based remote access, and built-in ticketing. A volume discount applies at 25 endpoints, while annual billing is also available.
MSP360 RMM’s ecosystem fit is practical for service providers: it integrates with ConnectWise PSA and HaloPSA, and provides an RMM API. The feature set also covers group action tasks, custom notifications, software deployment, unattended remote access, and antivirus monitoring, giving teams options beyond basic device health checks. Choose it when low per-endpoint pricing, patching, scripting, ticketing, and multi-OS support matter together. Teams seeking only lightweight monitoring may find its broader management scope unnecessary, while MSPs can start with the Community Edition before moving to paid per-endpoint management.
Your product? Our editors can test MSP360 RMM in depth and publish a review, labelled as paid · from $149/mo →
MSP360 RMM pricing
All 2 MSP360 RMM plans and prices →
MSP360 RMM fact sheet
| Free plan | Yes |
|---|---|
| Paid from | $1.75/device/mo |
| Managed endpoints | Not verified |
| Patch management | Yes |
| Unattended remote access | Yes |
| Script automation | Yes |
| Multi-tenant management | Yes |
| Deployment model | Cloud |
| Supported operating systems | Windows, macOS, Linux |
| Free trial | 15 days · no card needed |
| Deployment | Cloud |
| Platforms | Web, Windows, macOS, Linux, iOS, Android |
| Compliance & security | GDPR, 2FA |
| Support | Phone, Tickets, Docs · 24/7 |
| Built for | Small business, Mid-market, Enterprise (editorial estimate) |
| Integrations | 3 integrations: ConnectWise PSA, HaloPSA, RMM API |
| Pricing | Free plan · 15-day trial (source) |
| Website | msp360.com |
| Facts checked | 20 Sep 2026 |
MSP360 RMM integrations
MSP360 RMM lists 3 integrations on its own site.
- ConnectWise PSA
- HaloPSA
- RMM API
Alternatives to MSP360 RMM
- Kaseya VSAA broad hybrid RMM for established IT teams and managed service providers.9.2
- N-able N-sight RMMA broad cloud RMM platform for MSPs that also covers service operations.8.9
- Datto RMMA broad cloud RMM suite for MSPs that need monitoring, automation, and security response.8.9
See all MSP360 RMM alternatives →
Also Ranked In
MSP360 RMM is ranked in 2 of our directories.
Used MSP360 RMM? Be the first to review it
The editor score above is our own research. What this page doesn't have yet is a reader's view — what you used MSP360 RMM for, what worked and what didn't. No stars are seeded and no review is paid for; an editor reads every one before it appears.
Write a reviewTwo minutes · verified accounts only · read by an editor before it appears
Featured on iTechGuides
MSP360 RMM is listed in our Remote Monitoring and Management Software directory. Add the badge to your site — it links back to this page.
<a href="https://www.itechguides.com/products/msp360-rmm/"><img src="https://www.itechguides.com/best/badge/msp360-rmm.svg" alt="Featured on iTechGuides" width="230" height="46"></a>
Reviewed by iTechGuides Editors · Editorial team · Updated Oct 2026
Advertiser disclosure: iTechGuides is reader-supported. Vendors can pay for top positions in our rankings and for a place on other products' pages, and we may earn a commission when you click some links. Bought places stand at the number bought; this page and our disclosure say so. Paying vendors may get a fuller, more detailed review from our editors, and that review can change their score. How we rank.
Last updated · How we research and update