ConnectWise Automate vs MSP360 RMM

ConnectWise Automate8.3Visit MSP360 RMM8.2Visit

Higher score ConnectWise Automate #7 in Remote Monitoring and Maintenance Software 8.3/10 Pricing on request ✓ 1 of 4 features Visit ConnectWise

vs

MSP360 RMM #8 in Remote Monitoring and Maintenance Software 8.2/10 Free plan · 15-day trial Free planFree trial✓ 1 of 4 features Visit MSP360

• ConnectWise Automate fits best

  Windows-focused teams automating endpoint operations

• MSP360 RMM fits best

  Budget-conscious MSPs and IT teams

Advertiser disclosure: iTechGuides is reader-supported. Vendors can pay for top positions in our rankings and for a place on other products' pages, and we may earn a commission when you click some links. Bought places stand at the number bought; this page and our disclosure say so. Paying vendors may get a fuller, more detailed review from our editors, and that review can change their score. How we rank.

Side by side

Feature	ConnectWise Automate 8.3/10 Visit ↗	MSP360 RMM 8.2/10 Visit ↗
At a glance
Editor score	8.3	8.2
Ranking	#7 in Remote Monitoring and Maintenance Software	#8 in Remote Monitoring and Maintenance Software
Best for	Windows-focused teams automating endpoint operations	Budget-conscious MSPs and IT teams
Pricing model	Paid	Free plan + paid
Starting price	—	$1.75/device/mo
Free plan	—	✓ (best)
Free trial	—	15 days
Deployment	Cloud, Self-hosted	Cloud
Platforms	Web, Windows	Web, Windows, macOS, Linux, iOS, Android
Support	Live chat, Phone	Phone, Tickets, Docs · 24/7
Built for	Small business, Mid-market, Enterprise	Small business, Mid-market, Enterprise
Features ConnectWise Automate 1/4 · MSP360 RMM 1/4
Patch management	✓	✓
Remote access	Not checked yet	Not checked yet
Scripting & automation	Not checked yet	Not checked yet
Mobile device management	Not checked yet	Not checked yet
Specs
Supported endpoints	Not checked yet	Not checked yet
Deployment options	Not checked yet	Not checked yet
Our review
Pros	Combines endpoint monitoring, patching, remote access and support. Schedules scripts and automates monitoring and remediation workflows. Supports client, site, policy and workflow management across deployments.	Community Edition covers up to 50 endpoints with no time limit. Paid RMM includes monitoring, patching, scripting, remote access, and ticketing. Manages Windows, macOS, and Linux and integrates with ConnectWise PSA and HaloPSA.
Cons	Primarily supports Windows endpoints, narrowing OS coverage. Quote-based pricing requires contacting sales. No integrations are specified in the product details.	Community Edition is available exclusively to MSPs. Paid plan pricing is per endpoint, so costs rise with endpoint count. PSA integrations are limited to ConnectWise PSA and HaloPSA.
Our verdict	ConnectWise Automate gives managed service providers tools to monitor and manage client endpoints, discover assets, deploy operating-system patches, automate remediation and access devices remotely. Its scripts, monitors, policies and… Read the review →	MSP360 RMM is a cloud-based remote monitoring and management platform for managed service providers and IT departments. From a centralized web console, teams can monitor endpoint performance, receive alerts, patch operating systems and… Read the review →

Strengths and trade-offs

• ConnectWise Automate — where it wins

  • Combines endpoint monitoring, patching, remote access and support.
  • Schedules scripts and automates monitoring and remediation workflows.
  • Supports client, site, policy and workflow management across deployments.

  Where it doesn't

  • Primarily supports Windows endpoints, narrowing OS coverage.
  • Quote-based pricing requires contacting sales.
  • No integrations are specified in the product details.

• MSP360 RMM — where it wins

  • Community Edition covers up to 50 endpoints with no time limit.
  • Paid RMM includes monitoring, patching, scripting, remote access, and ticketing.
  • Manages Windows, macOS, and Linux and integrates with ConnectWise PSA and HaloPSA.

  Where it doesn't

  • Community Edition is available exclusively to MSPs.
  • Paid plan pricing is per endpoint, so costs rise with endpoint count.
  • PSA integrations are limited to ConnectWise PSA and HaloPSA.

• ConnectWise Automate8.3/10 · Pricing on request

  A Windows-focused RMM for MSPs that need endpoint control, scripting and patch workflows.

  Visit ConnectWiseFull verdict →
• MSP360 RMM8.2/10 · Free plan · 15-day trial

  Broad RMM essentials with a free MSP edition and paid pricing per endpoint.

  Visit MSP360Full verdict →