Atera vs ConnectWise Automate

AAtera8.8Visit ConnectWise Automate8.3Visit

Higher score A Atera #3 in Remote Monitoring and Maintenance Software 8.8/10 30-day trial Free trial✓ 1 of 4 features Visit Atera

vs

ConnectWise Automate #7 in Remote Monitoring and Maintenance Software 8.3/10 Pricing on request ✓ 1 of 4 features Visit ConnectWise

• Atera fits best

  Cloud-first IT teams needing RMM and helpdesk

• ConnectWise Automate fits best

  Windows-focused teams automating endpoint operations

Advertiser disclosure: iTechGuides is reader-supported. Vendors can pay for top positions in our rankings and for a place on other products' pages, and we may earn a commission when you click some links. Bought places stand at the number bought; this page and our disclosure say so. Paying vendors may get a fuller, more detailed review from our editors, and that review can change their score. How we rank.

Side by side

Feature	AAtera 8.8/10 Visit ↗	ConnectWise Automate 8.3/10 Visit ↗
At a glance
Editor score	8.8	8.3
Ranking	#3 in Remote Monitoring and Maintenance Software	#7 in Remote Monitoring and Maintenance Software
Best for	Cloud-first IT teams needing RMM and helpdesk	Windows-focused teams automating endpoint operations
Pricing model	Paid	Paid
Starting price	—	—
Free plan	—	—
Free trial	30 days	—
Deployment	Cloud, Mobile	Cloud, Self-hosted
Platforms	Web, iOS, Android	Web, Windows
Support	Email, Live chat, Docs · 24/7	Live chat, Phone
Built for	Small business, Mid-market, Enterprise	Small business, Mid-market, Enterprise
Features Atera 1/4 · ConnectWise Automate 1/4
Patch management	✓	✓
Remote access	Not checked yet	Not checked yet
Scripting & automation	Not checked yet	Not checked yet
Mobile device management	Not checked yet	Not checked yet
Specs
Supported endpoints	Not checked yet	Not checked yet
Deployment options	Not checked yet	Not checked yet
Our review
Pros	Combines monitoring, patching, scripting, remote access and ticketing Supports Windows, macOS and Linux, with web and mobile access Unlimited managed endpoints and integrations with IT and business tools	Combines endpoint monitoring, patching, remote access and support. Schedules scripts and automates monitoring and remediation workflows. Supports client, site, policy and workflow management across deployments.
Cons	No free plan; the trial lasts 30 days Plan names and features vary across MSP and IT department offerings Paid plan pricing can be difficult to compare across those offerings	Primarily supports Windows endpoints, narrowing OS coverage. Quote-based pricing requires contacting sales. No integrations are specified in the product details.
Our verdict	Atera brings remote monitoring and management together with helpdesk capabilities for managed service providers and internal IT departments. Its core toolkit covers endpoint alerts, remote management, patching, scripting, software… Read the review →	ConnectWise Automate gives managed service providers tools to monitor and manage client endpoints, discover assets, deploy operating-system patches, automate remediation and access devices remotely. Its scripts, monitors, policies and… Read the review →

Strengths and trade-offs

• Atera — where it wins

  • Combines monitoring, patching, scripting, remote access and ticketing
  • Supports Windows, macOS and Linux, with web and mobile access
  • Unlimited managed endpoints and integrations with IT and business tools

  Where it doesn't

  • No free plan; the trial lasts 30 days
  • Plan names and features vary across MSP and IT department offerings
  • Paid plan pricing can be difficult to compare across those offerings

• ConnectWise Automate — where it wins

  • Combines endpoint monitoring, patching, remote access and support.
  • Schedules scripts and automates monitoring and remediation workflows.
  • Supports client, site, policy and workflow management across deployments.

  Where it doesn't

  • Primarily supports Windows endpoints, narrowing OS coverage.
  • Quote-based pricing requires contacting sales.
  • No integrations are specified in the product details.

• AAtera8.8/10 · 30-day trial

  A cloud RMM platform that combines endpoint management with helpdesk and asset tools.

  Visit AteraFull verdict →
• ConnectWise Automate8.3/10 · Pricing on request

  A Windows-focused RMM for MSPs that need endpoint control, scripting and patch workflows.

  Visit ConnectWiseFull verdict →