ConnectWise Automate
ConnectWise Automate: A broad RMM platform for Windows-focused MSP endpoint operations. Ranked #18 of 40 in Remote Monitoring and Management Software by our editors (7.4/10); pricing: Pricing on request; best for windows-focused endpoint automation.
At a glance
- Editor score7.4 / 10
- PricingPricing on request
- Best forWindows-focused endpoint automation
- Free planNo
- Multi-tenant managementYes
- Facts checked20 Sep 2026
Where it wins
- Combines monitoring, patching, scripting, discovery, and remote support
- Supports client, site, policy, workflow, and multi-tenant management
- Offers cloud-hosted and on-premises deployment options
Where it doesn't
- Primarily supports Windows endpoints
- Pricing requires contacting sales
- No integrations are listed
Our verdict on ConnectWise Automate
ConnectWise Automate is a remote monitoring and management platform designed for managed service providers. It brings endpoint monitoring, asset discovery, operating-system patching, alert automation, scripting, remote endpoint access, and workflow management into one system. Its structure fits MSP teams managing multiple clients, sites, policies, and endpoint environments, including deployments ranging from small clients to complex, multi-site operations. The platform is available through web and Windows interfaces and supports hybrid deployment.
Its strongest advantage is breadth within endpoint operations. Teams can create, schedule, and execute scripts; automate monitoring and alerts; deploy patches; query and export endpoint data; and manage clients, sites, roles, policies, and workflows. That combination makes Automate suitable for service providers that need more than basic device alerts and remote access. Multi-tenant support also aligns with MSP operating models, while asset and device discovery helps organize managed environments. The product includes AI features, although the available product description does not specify their scope.
The main trade-off is platform focus. Automate primarily supports Windows endpoints, so organizations managing broader operating-system coverage should assess fit carefully. The product's pricing model is custom and requires contact with sales, with no free plan or self-service tier. No integrations are listed, which may matter to teams selecting an RMM product around an existing software ecosystem. Choose ConnectWise Automate if Windows endpoint automation, patching, scripting, and multi-client management are central requirements. Consider an alternative when broader operating-system support, published pricing, or specified integrations are priorities.
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ConnectWise Automate fact sheet
| Free plan | No |
|---|---|
| Paid from | Not verified |
| Managed endpoints | Not verified |
| Patch management | Yes |
| Unattended remote access | Not verified |
| Script automation | Yes |
| Multi-tenant management | Yes |
| Deployment model | Hybrid |
| Supported operating systems | Windows |
| Deployment | Cloud, Self-hosted |
| Platforms | Web, Windows |
| Support | Live chat, Phone |
| Built for | Small business, Mid-market, Enterprise (editorial estimate) |
| Pricing | Pricing on request (source) |
| Website | connectwise.com |
| Facts checked | 20 Sep 2026 |
Alternatives to ConnectWise Automate
- Kaseya VSAA broad hybrid RMM for established IT teams and managed service providers.9.2
- N-able N-sight RMMA broad cloud RMM platform for MSPs that also covers service operations.8.9
- Datto RMMA broad cloud RMM suite for MSPs that need monitoring, automation, and security response.8.9
See all ConnectWise Automate alternatives →
Also Ranked In
ConnectWise Automate is ranked in 4 of our directories.
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Reviewed by iTechGuides Editors · Editorial team · Updated Oct 2026
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